Problem with ispconfig 3.0.5.3

Discussion in 'General' started by isn, Apr 30, 2014.

  1. isn

    isn New Member

    Every time I add a new website, the user web## does not get added to /etc/passwd . Eventually the httpd server comes down unless I manually add the next user.

    I'm wondering if this is a known issue or where the log file is that I can look at to research the issue. Happened in the previous version as well. I can't do a clean reinstall there is too much data in the database, too many websites.

    Happened with the previous version. I will try updating to latest and greatest. I need to diagnose and correct this issue.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

  3. isn

    isn New Member

    Thank you, I will follow the debug thread and report back.
     
  4. isn

    isn New Member

    [[email protected] tmp]# cat htf_report.txt

    ##### SERVER #####
    IP-address (as per hostname): ***.***.***.***
    IP-address(es) (as per ifconfig): ***.***.***.***, ***.***.***.***, ***.***.***.***
    [INFO] ISPConfig is installed.

    ##### ISPCONFIG #####
    ISPConfig version is 3.0.5.4p1


    ##### VERSION CHECK #####

    [INFO] php (cli) version is 5.3.3

    ##### PORT CHECK #####

    [WARN] Port 465 (SMTP server SSL) seems NOT to be listening

    ##### MAIL SERVER CHECK #####

    [WARN] I found no "submission" entry in your postfix master.cf
    [INFO] this is not critical, but if you want to offer port 587 for smtp connections you have to enable this.
    [WARN] I found no "smtps" entry in your postfix master.cf
    [INFO] this is not critical, but if you want to offer SSL for smtp (not TLS) connections you have to enable this.

    ##### RUNNING SERVER PROCESSES #####

    [INFO] I found the following web server(s):
    Unknown process (httpd) (PID 25112)
    [INFO] I found the following mail server(s):
    Postfix (PID 10413)
    [INFO] I found the following pop3 server(s):
    Courier Mailserver (PID 10830)
    [INFO] I found the following imap server(s):
    Courier Mailserver (PID 10817)
    [INFO] I found the following ftp server(s):
    PureFTP (PID 10906)

    ##### LISTENING PORTS #####
    (only ()
    Local (Address)
    [localhost]:3310 (8028/clamd)
    [anywhere]:111 (1604/rpcbind)
    ***.***.***.***:53 (10949/named)
    ***.***.***.***:53 (10949/named)
    [localhost]:53 (10949/named)
    [anywhere]:21 (10906/pure-ftpd)
    ***.***.***.***:53 (8544/dnsmasq)
    [anywhere]:22 (8012/sshd)
    [localhost]:631 (7876/cupsd)
    [anywhere]:41143 (1622/rpc.statd)
    [localhost]:953 (10949/named)
    [anywhere]:25 (10413/master)
    [localhost]:10024 (10491/amavisd)
    [localhost]:10025 (10413/master)
    [anywhere]:3306 (25282/mysqld)
    [localhost]10 (10830/couriertcpd)
    [localhost]43 (10817/couriertcpd)
    [localhost]11 (1604/rpcbind)
    *:*:*:*::*:8080 (25112/httpd)
    *:*:*:*::*:80 (25112/httpd)
    *:*:*:*::*:8081 (25112/httpd)
    *:*:*:*::*:53 (10949/named)
    *:*:*:*::*:21 (10906/pure-ftpd)
    *:*:*:*::*:22 (8012/sshd)
    *:*:*:*::*:631 (7876/cupsd)
    *:*:*:*::*:953 (10949/named)
    *:*:*:*::*:25 (10413/master)
    *:*:*:*::*:443 (25112/httpd)
    *:*:*:*::*:51005 (1622/rpc.statd)
    *:*:*:*::*:993 (10824/couriertcpd)
    *:*:*:*::*:995 (10836/couriertcpd)




    ##### IPTABLES #####
    Chain INPUT (policy ACCEPT)
    target prot opt source destination
    ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp dpt:53
    ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:53
    ACCEPT udp -- [anywhere]/0 [anywhere]/0 udp dpt:67
    ACCEPT tcp -- [anywhere]/0 [anywhere]/0 tcp dpt:67

    Chain FORWARD (policy ACCEPT)
    target prot opt source destination
    ACCEPT all -- [anywhere]/0 ***.***.***.***/24 state RELATED,ESTABLISHED
    ACCEPT all -- ***.***.***.***/24 [anywhere]/0
    ACCEPT all -- [anywhere]/0 [anywhere]/0
    REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-port-unreachable
    REJECT all -- [anywhere]/0 [anywhere]/0 reject-with icmp-port-unreachable

    Chain OUTPUT (policy ACCEPT)
    target prot opt source destination
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    Please see the thread again that I posted, it contains exact instruv┬┤ction on how to debug ispconfig when your system is not writing chages to disk.
     
  6. isn

    isn New Member

    Okay, I see the output.

    What I was hoping for was an error log that would explain when I add new websites, the web## user is not created but is put into the mysql database, which eventually leads to httped deamon failing because a user in the db is not in /etc/passwd

    Perhaps I am missing something, but I need that user create to succeed.

    Okay now, I understand it. Conducting the write to disk debug procedure. Wondering if I have to add a new website to make it produce errors.

    Hmmm. Interesting.

    Multiple entries named 'sshusers' in /etc/group. Please fix this with pwck or grpck.
    useradd: failed to prepare the new /etc/group entry 'sshusers'
    chown: invalid user: `web56:client3'
     
    Last edited: May 2, 2014

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