Problem with domain name

Discussion in 'Installation/Configuration' started by banzaiwebstudio.com, Oct 20, 2009.

  1. banzaiwebstudio.com

    banzaiwebstudio.com New Member

    hi,

    I have ispconfig 2.2.33 on ubuntu 8.04 LTS. I have this configuration over a year. However the server was down few months, but now is back to business, but i have a problem with all domains. The problem is the site is available as, http://domain.com/ but not http://www.domain.com/, it is a problem with ispconfig or with the domain provider (godaddy) or the DNS server is not updating worldwide, please help me with it.

    Thanks in advance
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please try if you can ping the domain name with and without www.
     
  3. banzaiwebstudio.com

    banzaiwebstudio.com New Member

    yes, it is possible to ping both. Anyway i am using the same machine as the websites

    domain.com


    Code:
    --- banzaiwebhosting.com ping statistics ---
    10 packets transmitted, 10 received, 0% packet loss, time 8999ms
    rtt min/avg/max/mdev = 0.964/1.123/2.084/0.324 ms
    
    www.domain.com
    Code:
    --- www.banzaiwebhosting.com ping statistics ---
    13 packets transmitted, 13 received, 0% packet loss, time 11999ms
    rtt min/avg/max/mdev = 0.986/1.048/1.236/0.068 ms
     
  4. falko

    falko Super Moderator ISPConfig Developer

    Does
    Code:
    dig www.domain.com
    show the correct IP address?
     
  5. banzaiwebstudio.com

    banzaiwebstudio.com New Member

    i will post the dig:

    dig banzaiwebstudio.com:
    Code:
    ; <<>> DiG 9.4.2-P2 <<>> banzaiwebstudio.com
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 55874
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;banzaiwebstudio.com.           IN      A
    
    ;; Query time: 170 msec
    ;; SERVER: 192.168.0.1#53(192.168.0.1)
    ;; WHEN: Thu Oct 22 00:39:11 2009
    ;; MSG SIZE  rcvd: 37
    
    and www.banzaiwebstudio.com:
    Code:
    ; <<>> DiG 9.4.2-P2 <<>> www.banzaiwebstudio.com
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63688
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 1, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;www.banzaiwebstudio.com.       IN      A
    
    ;; ANSWER SECTION:
    www.banzaiwebstudio.com. 86400  IN      A       87.80.143.149
    
    ;; AUTHORITY SECTION:
    banzaiwebstudio.com.    86400   IN      NS      www.banzaiwebservers.com.
    
    ;; Query time: 31 msec
    ;; SERVER: 192.168.0.1#53(192.168.0.1)
    ;; WHEN: Thu Oct 22 00:39:51 2009
    ;; MSG SIZE  rcvd: 92
    
     
  6. falko

    falko Super Moderator ISPConfig Developer

    And banzaiwebstudio.com is working and www.banzaiwebstudio.com is not? Should be the other way round as there is no DNS record for banzaiwebstudio.com... :confused:
     

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