Problem w/ DB backups

Discussion in 'Installation/Configuration' started by ThomasG, Mar 30, 2021.

  1. ThomasG

    ThomasG New Member

    Hi,
    I'm experiencing a wierd problem on my ISPC.
    I'm currently trying to implement backups for my clients and the FTP backup is going fine, but the DB backup seems to be running but only ever shows a size of 0.00MB.
    I did some research before coming here of course and I've checked all dependencies : sudo, tar, zip, mysqldump ...

    I've ran this command without problem:
    php /usr/local/ispconfig/server/backup-now.php --id='customerID' --type=mysql
    As well as this one :
    php /usr/local/ispconfig/server/cron_debug.php --cronjob=500-backup.inc.php

    My biggest problem is that everything seems to be going fine but in the end i still end up with DB dumps that are empty.

    And I can't seem able to find a log file for this process.

    My DB is hosted locally, and my config in /usr/local/ispconfig/server/lib/mysql_clientdb.conf is good too.

    Does someone have an idea to unstick me of this situation?

    Thank you in advance.
     
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    What version of ISPConfig? Is this a single server install or miltiserver? If multi, is this on the master or a slave server?
     
  3. ThomasG

    ThomasG New Member

    Hi, thank you for your quick answer. No it's a singer server install.
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Which ISPConfig version do you use?
     
  5. ThomasG

    ThomasG New Member

    Hi,
    I'm using I think the latest version
    (Debian Buster) ISPConfig 3.2.3
     
  6. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    I don't see any known issues there; have you set the server log level to debug and see if you get more info running backup-now.php?
     
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    And is the MySQL root password in /usr/local/ispconfig/server/lib/mysql_clientdb.conf file correct?
     
  8. ThomasG

    ThomasG New Member

    Yes it is.
     
  9. ThomasG

    ThomasG New Member

    Will do tomorrow morning. Without it doesn't show any error
     

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