Problem recieving mail

Discussion in 'Installation/Configuration' started by webstergd, Dec 15, 2005.

  1. webstergd

    webstergd ISPConfig Developer

    I am quite pleased with ispconfig. It is truly an amazing program. However, I am having trouble receiving e-mails in my inbox. This holds true using the webmail interface and outlook. It appears as if they are not being properly delivered to the users e-mail box. I am able to send main from the account so SMTP works perfectly. Also, no e-mails are getting bounced back.

    My set up is as follows:
    Fedora Core 4 perfect
    MTA Postfix
    logs are enabled
    maildir is disabled
    spamfilter is enabled

    on the email account:
    catchAll-email is enabled
    MailScan is enabled
    Keep Copy is enabled
    Spamfilter is enabled
    Antivirus is enabled
    Span Strategy accept
    spanHits: 5
    Rewrite subject is enabled

    When I viewed the log files they are not giving me any errors and the server is recieving the e-mails.

    Any ideas? Thanks for your help!
     
  2. falko

    falko Super Moderator

    Can you try to send a mail to the system and at the same time have a look at the mail log and post the relevant excerpt of the log here?
     
  3. webstergd

    webstergd ISPConfig Developer

    here is /var/log/maillog: from system start to when i sent the message....was about a 2 min delay:

    Code:
    Dec 15 19:16:33 www postfix/postfix-script: starting the Postfix mail system
    Dec 15 19:16:33 www postfix/master[3104]: daemon started -- version 2.2.2, configuration /etc/postfix
    Dec 15 19:16:33 www postfix/qmgr[3109]: D11B11110175: from=<webmaster@axiompvp.com>, size=984, nrcpt=1 (queue active)
    Dec 15 19:16:33 www postfix/qmgr[3109]: 44C081110178: from=<webmaster@axiompvp.com>, size=1094, nrcpt=1 (queue active)
    Dec 15 19:17:03 www postfix/smtp[3116]: connect to mx1.hotmail.com[65.54.244.136]: Connection timed out (port 25)
    Dec 15 19:17:03 www postfix/smtp[3120]: connect to mx2.hotmail.com[65.54.244.40]: Connection timed out (port 25)
    Dec 15 19:17:33 www postfix/smtp[3116]: connect to mx2.hotmail.com[65.54.190.50]: Connection timed out (port 25)
    Dec 15 19:17:33 www postfix/smtp[3120]: connect to mx2.hotmail.com[65.54.190.50]: Connection timed out (port 25)
    Dec 15 19:18:03 www postfix/smtp[3116]: connect to mx1.hotmail.com[65.54.245.8]: Connection timed out (port 25)
    Dec 15 19:18:03 www postfix/smtp[3120]: connect to mx1.hotmail.com[64.4.50.50]: Connection timed out (port 25)
    Dec 15 19:18:33 www postfix/smtp[3116]: connect to mx3.hotmail.com[65.54.244.72]: Connection timed out (port 25)
    Dec 15 19:18:33 www postfix/smtp[3120]: connect to mx4.hotmail.com[65.54.244.232]: Connection timed out (port 25)
    Dec 15 19:19:03 www postfix/smtp[3116]: connect to mx2.hotmail.com[65.54.244.168]: Connection timed out (port 25)
    Dec 15 19:19:03 www postfix/smtp[3120]: connect to mx1.hotmail.com[65.54.245.8]: Connection timed out (port 25)
    Dec 15 19:19:09 www ipop3d[3685]: pop3 service init from 24.125.34.87
    Dec 15 19:19:09 www ipop3d[3685]: Login user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0/0
    Dec 15 19:19:09 www ipop3d[3685]: Logout user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0 ndele=0
    Dec 15 19:19:19 www ipop3d[3690]: pop3 service init from 24.125.34.87
    Dec 15 19:19:19 www ipop3d[3690]: Login user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0/0
    Dec 15 19:19:19 www ipop3d[3690]: Logout user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0 ndele=0
    Dec 15 19:19:26 www postfix/smtpd[3696]: connect from cedar.vcu.edu[128.172.184.213]
    Dec 15 19:19:26 www postfix/smtpd[3696]: D27A41110180: client=cedar.vcu.edu[128.172.184.213]
    Dec 15 19:19:26 www postfix/cleanup[3699]: D27A41110180: message-id=<000001c601d6$7580eb10$9101a8c0@laptop>
    Dec 15 19:19:26 www postfix/qmgr[3109]: D27A41110180: from=<webstergd@vcu.edu>, size=2626, nrcpt=1 (queue active)
    Dec 15 19:19:26 www postfix/smtpd[3696]: disconnect from cedar.vcu.edu[128.172.184.213]
    Dec 15 19:19:27 www postfix/local[3700]: D27A41110180: to=<root@www.axiompvp.com>, orig_to=<webmaster@axiompvp.com>, relay=local, delay=1, status=sent (delivered to mailbox)
    Dec 15 19:19:27 www postfix/qmgr[3109]: D27A41110180: removed
    Dec 15 19:19:33 www postfix/smtp[3116]: connect to mx1.hotmail.com[65.54.244.8]: Connection timed out (port 25)
    Dec 15 19:19:33 www postfix/smtp[3120]: connect to mx3.hotmail.com[65.54.244.200]: Connection timed out (port 25)
    Dec 15 19:19:42 www postfix/smtpd[3696]: connect from www.axiompvp.com[24.125.34.87]
    Dec 15 19:19:42 www postfix/smtpd[3696]: 975021110180: client=www.axiompvp.com[24.125.34.87], sasl_method=LOGIN, sasl_username=webmaster
    Dec 15 19:19:42 www postfix/cleanup[3699]: 975021110180: message-id=<000501c601d6$83be6540$9101a8c0@laptop>
    Dec 15 19:19:42 www postfix/qmgr[3109]: 975021110180: from=<webmaster@axiompvp.com>, size=2161, nrcpt=1 (queue active)
    Dec 15 19:19:43 www ipop3d[3709]: pop3 service init from 24.125.34.87
    Dec 15 19:19:43 www ipop3d[3709]: Login user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0/0
    Dec 15 19:19:43 www ipop3d[3709]: Logout user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0 ndele=0
    Dec 15 19:19:43 www postfix/smtp[3708]: 975021110180: to=<webstergd@vcu.edu>, relay=brightmailscanner.ucc.vcu.edu[128.172.8.162], delay=1, status=sent (250 2.0.0 jBG0Jh4p019896 Message accepted for delivery)
    Dec 15 19:19:43 www postfix/qmgr[3109]: 975021110180: removed
    Dec 15 19:19:45 www postfix/smtpd[3696]: disconnect from www.axiompvp.com[24.125.34.87]
    Dec 15 19:20:03 www postfix/smtp[3116]: connect to mx3.hotmail.com[64.4.50.179]: Connection timed out (port 25)
    Dec 15 19:20:03 www postfix/smtp[3120]: connect to mx4.hotmail.com[65.54.190.179]: Connection timed out (port 25)
    Dec 15 19:20:23 www ipop3d[3722]: pop3 service init from 24.125.34.87
    Dec 15 19:20:23 www ipop3d[3722]: Login user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0/0
    Dec 15 19:20:23 www ipop3d[3722]: Logout user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0 ndele=0
    looks like hotmail is having a little problems recieving any mail. Any ideas on how to fix that? increase time out time?

    I am sending the mail message from webstergd@vcu.edu to webmaster@axiompvp.com

    I hope this is the mail log you are looking for. If you would like another log to be sent please just ask. THank again :)
     
  4. till

    till Super Moderator

    For hotmail you will have to add SPF records for your domain at the authoritive DNS Server, otherwise hotmail refuses your smtp connections.

    Please check if the domain that shall receive the email is listed in /etc/postfix/local-host-names (without www) and the email address is listed in /etc/postfix/virtusertable
     
  5. falko

    falko Super Moderator

  6. webstergd

    webstergd ISPConfig Developer

    Thank you both for your reply. Below is the content in the virtusertable and also local-host-names

    virtusertable:
    webmaster@www.axiompvp.com webmaster
    @www.axiompvp.com webmaster
    webmaster@axiompvp.com webmaster
    @axiompvp.com webmaster

    local-host-names:
    localhost
    www.axiompvp.com
    localhost.www.axiompvp.com
    localhost.axiompvp.com
    axiompvp.com

    Everything looks ok to me. Any chance you see anything?
     
  7. till

    till Super Moderator

    Thats OK so far.

    Please try to check your maillog with the command "tail -f /path/to/mail/log". This will open an continous tail command. If you now send an email to your server, which lines where added to the mail log?
     
  8. webstergd

    webstergd ISPConfig Developer

    Here is the output

    Dec 16 05:01:01 www ipop3d[20257]: pop3 service init from 24.125.34.87
    Dec 16 05:01:01 www ipop3d[20257]: Login user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0/0
    Dec 16 05:01:01 www ipop3d[20257]: Logout user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0 ndele=0
    Dec 16 05:01:02 www postfix/smtp[20182]: connect to mx2.hotmail.com[65.54.190.50]: Connection timed out (port 25)Dec 16 05:01:02 www postfix/smtp[20183]: connect to mx1.hotmail.com[64.4.50.50]: Connection timed out (port 25)
    Dec 16 05:01:02 www postfix/smtp[20184]: connect to mx1.hotmail.com[64.4.50.50]: Connection timed out (port 25)
    Dec 16 05:01:02 www postfix/smtp[20185]: connect to mx4.hotmail.com[65.54.190.179]: Connection timed out (port 25)
    Dec 16 05:01:02 www postfix/smtp[20186]: connect to mx4.hotmail.com[65.54.244.104]: Connection timed out (port 25)
    Dec 16 05:01:07 www postfix/smtpd[20263]: connect from cedar.vcu.edu[128.172.184.213]
    Dec 16 05:01:07 www postfix/smtpd[20263]: 9DA341110183: client=cedar.vcu.edu[128.172.184.213]
    Dec 16 05:01:07 www postfix/cleanup[20266]: 9DA341110183: message-id=<000001c60227$b99a11e0$9101a8c0@laptop>
    Dec 16 05:01:07 www postfix/qmgr[11278]: 9DA341110183: from=<webstergd@vcu.edu>, size=2625, nrcpt=1 (queue active)
    Dec 16 05:01:07 www postfix/local[20267]: 9DA341110183: to=<root@www.axiompvp.com>, orig_to=<webmaster@axiompvp.com>, relay=local, delay=0, status=sent (delivered to mailbox)
    Dec 16 05:01:07 www postfix/qmgr[11278]: 9DA341110183: removed
    Dec 16 05:01:07 www postfix/smtpd[20263]: disconnect from cedar.vcu.edu[128.172.184.213]
     
  9. till

    till Super Moderator

    The mail is delivered, but to root. Have you set any redirects in postfix for the webmaster account? Please have a look in the postfix aliases file.

    Try to create another mail account that is not a webmaster address. If this account is working properly we know thats not a general problem in mail delivery.
     
  10. webstergd

    webstergd ISPConfig Developer

    Dec 16 05:17:58 www ipop3d[20966]: pop3 service init from 24.125.34.87
    Dec 16 05:17:58 www ipop3d[20966]: Login user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0/0
    Dec 16 05:17:58 www ipop3d[20966]: Logout user=webmaster host=www.axiompvp.com [24.125.34.87] nmsgs=0 ndele=0
    Dec 16 05:18:01 www postfix/smtpd[20967]: connect from cedar.vcu.edu[128.172.184.213]
    Dec 16 05:18:01 www postfix/smtpd[20967]: AB8FE1110183: client=cedar.vcu.edu[128.172.184.213]
    Dec 16 05:18:01 www postfix/cleanup[20970]: AB8FE1110183: message-id=<000501c6022a$1639b340$9101a8c0@laptop>
    Dec 16 05:18:01 www postfix/qmgr[20891]: AB8FE1110183: from=<webstergd@vcu.edu>, size=2652, nrcpt=1 (queue active)
    Dec 16 05:18:01 www postfix/smtpd[20967]: disconnect from cedar.vcu.edu[128.172.184.213]
    Dec 16 05:18:01 www postfix/pickup[20890]: E41511110185: uid=10010 from=<malikulmawt>
    Dec 16 05:18:01 www postfix/cleanup[20970]: E41511110185: message-id=<20051216101801.E41511110185@www.axiompvp.com>
    Dec 16 05:18:01 www postfix/qmgr[20891]: E41511110185: from=<malikulmawt@www.axiompvp.com>, size=380, nrcpt=1 (queue active)
    Dec 16 05:18:01 www postfix/local[20971]: AB8FE1110183: to=<malikulmawt@www.axiompvp.com>, orig_to=<malikulmawt@axiompvp.com>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
    Dec 16 05:18:01 www postfix/qmgr[20891]: AB8FE1110183: removed
    Dec 16 05:18:02 www postfix/local[20971]: E41511110185: to=<admispconfig@localhost.axiompvp.com>, orig_to=<admispconfig@localhost>, relay=local, delay=1, status=sent (delivered to command: /usr/bin/procmail -f-)
    Dec 16 05:18:02 www postfix/qmgr[20891]: E41511110185: removed


    looks as if it went to the account. Thank you again for your help. Any ideas on how to fix webmaster?
     
  11. webstergd

    webstergd ISPConfig Developer

    Just checked my e-mail at malikulmawt and it went through perfectly.
     
  12. till

    till Super Moderator

    Have you looked in /etc/postfix/aliases if there is an global alias for webmaster?
     
  13. webstergd

    webstergd ISPConfig Developer

    I cannot find an alias file in /etc/postfix could it be under a different name or location?
     
  14. webstergd

    webstergd ISPConfig Developer

    I did a locate *alias* and found /etc/aliases . in this file webmaster is in there and it goes to root. how can I properly change this?
     
  15. till

    till Super Moderator

    Maybe its /etc/aliases and not /etc/postfix/aliases

    If its not /etc/aliases it has an other name in FC4, i dont have FC4 installed here. Which files do you have in /etc/postfix directory?

    ls -l /etc/postfix/
     
  16. webstergd

    webstergd ISPConfig Developer

    I did a locate *alias* and found /etc/aliases . in this file webmaster is in there and it goes to root. how can I properly change this? thank you again for your help you guys are awesome
     
  17. till

    till Super Moderator

    You can either delete the line or comment it out with: #
     
  18. webstergd

    webstergd ISPConfig Developer

    Danke schön! It is working perfectly now.

    anychance you guys can take my final exam in VHDL and advanced assembly tomorrow also? :)
     
  19. falko

    falko Super Moderator

    /etc/aliases is the correct file.
    Just comment out the line (or delete it). Afterwards, you have to run the command
    Code:
    newaliases
     
  20. webstergd

    webstergd ISPConfig Developer

    Danke schön! Falko and till you guys are awesome! It is working perfectly now.

    anychance you guys can take my final exam in VHDL and advanced assembly tomorrow also? :)
     

Share This Page