Problem Paypal for payment service "installation remotely"

Discussion in 'General' started by Root92, Oct 21, 2013.

  1. Root92

    Root92 New Member

    Hello, I apologize for the mistakes of writing, I wanted to point out that I'm having trouble making the payment of the purchase of your service installation from a remote ISPConfig. When I click on pay now brings me to the Paypal site, it gives me error, says that the amount of the payment has been misspelled. You can take action to resolve the problem or direct me to an alternative solution? thank you.

    Versione Italiana:
    Salve, volevo segnalare che ho dei problemi a procedere al pagamento dell'acquisto del vostro servizio di installazione da remoto di Ispconfig. Quando clicco su paga adesso mi rimanda al sito di Paypal ma mi da errore, dice che l'importo del pagamento รจ stato scritto male. Potete provvedere a risolvere il problema oppure ad indicarmi una soluzione alternativa? vi ringrazio.
  2. till

    till Super Moderator Staff Member ISPConfig Developer


    thatnk you for your notice, we will check what might cause this issue. You can order the installation service directly by contacting us at

    We need to know your postal address (for the invoice) and the paypal email address of the account were we shall send the payment request to. If your company has a european VAT-ID, then please provide that as well.

    We will then send you a paypal payment link manually.

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