problem of procmail

Discussion in 'Installation/Configuration' started by nasir, Mar 13, 2008.

  1. nasir

    nasir New Member

    hello evey1
    we are facing problem on ispconfig
    the problem is that 1 user web1_qadri did not recieve any mail and the sender recieve a bounce back message
    in mail serve log i get that error

    Mar 12 12:45:52 wikkid postfix/smtpd[18204]: C7CE2B8587: client=localhost.localdomain[], sasl_sender=[email protected]
    Mar 12 12:45:52 wikkid postfix/qmgr[18154]: C7CE2B8587: from=<[email protected]>, size=609, nrcpt=1 (queue active)
    Mar 12 12:45:52 wikkid sendmail[18399]: m2C7jq7G018399: to=[email protected], ctladdr=web1_qadri (10266/10001), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30117, relay=[] [], dsn=2.0.0, stat=Sent (Ok: queued as C7CE2B8587)
    Mar 12 12:45:52 wikkid postfix/local[18359]: B3D84B857D: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=0.16, delays=0.05/0/0/0.1, dsn=5.2.0, status=bounced (can't create user output file. Command output: procmail: Error while writing to "/var/mail/web1_qadri" )

    in cd /var/mail/
    the web1_qadri ha following mailsize
    -rw------- 1 web1_qadri mail 49M Mar 12 12:45 web1_qadri
    i mv that mail in tmp and create new id and send mail to web1_qadri then its recieves mails when i put back to move data into that location then same problem happened.....
    is that quota problem ya something else i think that user can't recieve more then 50 mb space
    kindly told me the solution
  2. nasir

    nasir New Member

    before that 1 more error message i recieve

    <[email protected]> (expanded from <[email protected]>): can't create

    user output file. Command output: ==================== QUOTA:

    1073741824 INBOXSIZE: 51137050 MAXMSG: 1022604774 procmail: Error


    writing to "/var/mail/web1_qadri"

    i think that information is enough to solve the problem if u required more then tell me
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    Maybe the mailbox is corrupted. Remove the mailbox and see if receiving works again.

    By the way, it is recommended to use maildir instead of mbox as described in the perfects etup guides so you will not get these mailbox corruption problems.
  4. nasir

    nasir New Member

    yes when i move the mails in tmp and then delete the id and create new email on same name then its recuive mails after putting back those inbox into that location then same problem going on
    but the problem is customer want those mails which i think 49Mb
    so i do not want to move those mails now and want any solution ?
    kindly help me dear
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    If the mailbox is corrupted and the user is not able to access it with pop3 or imap anymore, then you will have to remove it or try to find a script or application that is able to repair mbox files. But I'am not aware of such a script at the moment.

    Thats a common problem with mailboxes in mbox format and thats the reson why its highly recommended to use maildir intsead of mbox.
  6. nasir

    nasir New Member

    now the problem is that i delete some of mails in his in inbox and he recieves his mail is that possible the problem of Quota???
    cz i am not putting any quota in ispconfig ya by default 50 mb quota implemented in that Version of ispconfig?
  7. till

    till Super Moderator Staff Member ISPConfig Developer

    It might be a quota problem.

    ISPConfig has no default quota of 50 MB. But maybe you have set a max. mailbox size in your postfix configuration.
  8. nasir

    nasir New Member

    i have not mentioned anything related to quota or mailbox size in postfix
  9. nasir

    nasir New Member

    i got the solution i think the problem related to postfix configuratio
    i check the default mailbox size in postfix throught that command
    postconf –d | grep size
    by default the mailbox size is
    mailbox_size_limit = 51200000
    message_size_limit = 10240000
    i put then
    postconf –e message_size_limit=0
    postconf –e mailbox_size_limit=0
    now postfix mailbox size goes unlimited
    i hope now i did not get any error message

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