Postfix: Too Many Hops

Discussion in 'Installation/Configuration' started by bluethunder82, Sep 28, 2008.

  1. bluethunder82

    bluethunder82 New Member

    Hi,
    I believe this is not an issues with my ISPConfig/postfix setup however I'd like to confirm.

    Most email sends normally however one person using my server talks with several people in the Netherlands (We are in Canada). Depending on the domain the email is sent to either the message is received or does the 'too many hops' message.

    The header below is for a 'too many hops' message:
    Code:
    The original message was received at Fri, 26 Sep 2008 18:26:23 +0200
    from [195.121.247.250]
    
       ----- The following addresses had permanent fatal errors -----
    <SOMEONE@top-level-domain.nl>
        (reason: 554 5.4.6 Too many hops)
    
       ----- Transcript of session follows -----
    554 5.4.6 Too many hops 26 (25 max): from < SOMEONE@top-level-domain.ca> via localhost, to <SOMEONE@top-level-domain.nl>
    
    
    
    Reporting-MTA: dns; psmtp15.wxs.nl
    Arrival-Date: Fri, 26 Sep 2008 18:26:23 +0200
    
    Final-Recipient: RFC822; SOMEONE@top-level-domain.nl
    Action: failed
    Status: 5.4.6
    Diagnostic-Code: SMTP; 554 5.4.6 Too many hops
    Last-Attempt-Date: Sun, 28 Sep 2008 08:56:10 +0200
    
    
    
    Received: from cpsmtpo-eml04.kpnxchange.com ([195.121.247.250])
    	by psmtp15.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGQMN7020113
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:26:23 +0200
    Received: from cpsmtpi-eml07.kpnxchange.com ([213.75.38.137]) by cpsmtpo-eml04.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:26:02 +0200
    Received: from psmtp15.wxs.nl ([195.121.247.250]) by cpsmtpi-eml07.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:26:01 +0200
    Received: from hpsmtp-eml17.kpnxchange.com ([195.121.247.250])
    	by psmtp15.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGQ0dC019161
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:26:00 +0200
    Received: from hpsmtp-eml06.kpnxchange.com ([213.75.38.106]) by hpsmtp-eml17.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:25:39 +0200
    Received: from psmtp29.wxs.nl ([195.121.247.250]) by hpsmtp-eml06.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:25:37 +0200
    Received: from hpsmtp-eml11.kpnxchange.com ([195.121.247.250])
    	by psmtp29.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGPbAl020010
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:25:37 +0200
    Received: from cpsmtpi-eml04.kpnxchange.com ([213.75.38.134]) by hpsmtp-eml11.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:25:15 +0200
    Received: from psmtp28.wxs.nl ([195.121.247.250]) by cpsmtpi-eml04.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:25:15 +0200
    Received: from cpsmtpo-eml03.kpnxchange.com ([195.121.247.250])
    	by psmtp28.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGPE5Z024417
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:25:14 +0200
    Received: from hpsmtp-eml05.kpnxchange.com ([213.75.38.105]) by cpsmtpo-eml03.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:24:53 +0200
    Received: from psmtp28.wxs.nl ([195.121.247.250]) by hpsmtp-eml05.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:24:50 +0200
    Received: from cpsmtpo-eml01.kpnxchange.com ([195.121.247.250])
    	by psmtp28.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGOobi023106
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:24:50 +0200
    Received: from cpsmtpi-eml06.kpnxchange.com ([213.75.38.136]) by cpsmtpo-eml01.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:24:29 +0200
    Received: from psmtp10.wxs.nl ([195.121.247.250]) by cpsmtpi-eml06.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:24:29 +0200
    Received: from hpsmtp-eml11.kpnxchange.com ([195.121.247.250])
    	by psmtp10.wxs.nl (8.13.8/8.12.10) with ESMTP id m8QGOSjU013537
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:24:28 +0200
    Received: from hpsmtp-eml04.kpnxchange.com ([213.75.38.104]) by hpsmtp-eml11.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:24:06 +0200
    Received: from psmtp14.wxs.nl ([195.121.247.250]) by hpsmtp-eml04.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:24:01 +0200
    Received: from hpsmtp-eml18.kpnxchange.com ([195.121.247.250])
    	by psmtp14.wxs.nl (8.13.8/8.12.10) with ESMTP id m8QGO1L5026321
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:24:01 +0200
    Received: from hpsmtp-eml07.kpnxchange.com ([213.75.38.107]) by hpsmtp-eml18.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:23:39 +0200
    Received: from psmtp29.wxs.nl ([195.121.247.250]) by hpsmtp-eml07.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:23:39 +0200
    Received: from cpsmtpo-eml02.kpnxchange.com ([195.121.247.250])
    	by psmtp29.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGNcFb013842
    	for <SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:23:38 +0200
    Received: from hpsmtp-eml03.kpnxchange.com ([213.75.38.103]) by cpsmtpo-eml02.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:23:17 +0200
    Received: from psmtp15.wxs.nl ([195.121.247.250]) by hpsmtp-eml03.kpnxchange.com with Microsoft SMTPSVC(6.0.3790.3959);
    	 Fri, 26 Sep 2008 18:23:13 +0200
    Received: from MYSERVER.ca (CORRECT REVERSE DNS ENRTY)
    	by psmtp15.wxs.nl (8.13.5/8.12.10) with ESMTP id m8QGKCqX005313
    	for < SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 18:20:12 +0200
    Received: from acer47cbe8a5ed (unknown [64.141.125.8])
    	by MYSERVER.ca (Postfix) with ESMTP id 653D4EE0E7
    	for < SOMEONE@top-level-domain.nl>; Fri, 26 Sep 2008 10:17:24 -0600 (MDT)
    
    Basically the email gets to my server and is sent off. It appears to bounce around and finally get rejected by psmtp15.wxs.nl. I have confirmed my DNS has no errors or cautions (DNSReport.com). Does this seem reasonable. This is probably just a minor configuration problem on the remote server.

    Thanks for any assistance.

    Cheers
     
  2. till

    till Super Moderator

    I guess that there is a misconfiguration on one of the remote servers on the way of the recipient that forwards the email in some kind of loop until one of the servers stops the loop and informs the sender. I dont think that there is a misconfiguration on your server.
     

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