Postfix Started Rejecting Incoming Emails

Discussion in 'Server Operation' started by samuch, Apr 10, 2007.

  1. samuch

    samuch New Member

    Very strange problem here. All of the sudden I get a call from a customer saying they can't get any emails and they're bouncing back. However, they are able to send out just fine.

    I do some testing and all emails sent to all domains are bouncing back with the following:

    (some user)@(some domain).com (550 5.1.1 <(some user)@(some domain).com>: Recipient address rejected: User unknown in local recipient table)

    I then checked through the posts on here with the same problem, verified the and virtualusertable and everything looked fine. I restarted ispconfig, restarted postfix, even restarted mysql to no avail. I checked the ispconfig log and found no errors.

    Then, out of the blue, they all start going through again. So at this time they are all working but I need to find out why they stopped working and why they all the sudden started up again. I'm afraid this problem may come back and there's no apparent reason why.

    Any thoughts?
  2. falko

    falko Super Moderator ISPConfig Developer

    Are there any errors in your mail log? If not, I could imagine that it was a temporary MX record problem, i.e. the MX records were pointing to a wrong mail server (which of course didn't accept the mails).
    Do you run the name servers for your domains yourself, or does someone else do it? If so, you should ask that person/company.

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