postfix says unknown user

Discussion in 'Installation/Configuration' started by splyffen, Aug 27, 2009.

  1. splyffen

    splyffen New Member

    i have searched the site for information about this.

    i have a problem with a newly created website, whenever i send an email to the user i get it back with the comment:

    #< #5.1.1 X-Postfix; unknown user: "web41_julie"> #SMTP#

    this is the bottom of my /etc/postfix/vitusertable
    WEB41_juliexxxxxxx.tld@www.juliexxxxxxx.tld    WEB41_juliexxxxxxx.tld
    webmaster@juliexxxxxxx.tld    WEB41_juliexxxxxxx.tld
    WEB41_juliexxxxxxx.tld@juliexxxxxxx.tld    WEB41_juliexxxxxxx.tld
    info@www.juliexxxxxxx.tld    WEB41_julie
    WEB41_julie@www.juliexxxxxxx.tld    WEB41_julie
    info@juliexxxxxxx.tld    WEB41_julie
    WEB41_julie@juliexxxxxxx.tld    WEB41_julie
    every other domain works like a charm but this doesn't please help.
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The problem is that you use a uppercase user prefix. This will not work for postfix. The prefix must be lowercase at it is by default. Please chenge the prefix back to the default and then delete the user and create it again.
  3. splyffen

    splyffen New Member

    thank you, now it works again.

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