Postfix issue: Relay access denied

Discussion in 'Server Operation' started by williamp0044, Jul 14, 2008.

  1. williamp0044

    williamp0044 New Member

    I've browsed this forum endlessly and read countless posts and I cannot figure how to fix the problem. My postfix is setup step by step based on the ISPConfig setup for Hardy Ubuntu.
    The issue is that when I try to send emails to the users in postfix i get a Delivery Status Notification (Failure). It states:
    When I send a email from the postfix module on the server, I am able to successfully send out emails. Except the email that gets sent out is from the user [email protected]. And when I try to reply to that email I do not immediately get a Delivery Status Notification.....
    Hours later I received this:
    This is my
    Also I cannot log in as any of the users via squirrelmail or roundcube.

    Anyone have any suggestions? Thanks in advance.
    Last edited: Jul 14, 2008
  2. falko

    falko Super Moderator ISPConfig Developer

    Please create an A record for
    Also make sure that you use "Server requires authentication" in your email client and that your server is not blacklisted:
  3. williamp0044

    williamp0044 New Member

    So apparently the IP is blacklisted:
    I filled out the info from that site to get some suggestions but they only seem to be pushing their services.

    Any suggestions? I do not SPAM so i cant even begin to imagine how i've been blacklisted.
  4. falko

    falko Super Moderator ISPConfig Developer

  5. justsam

    justsam New Member

    I am getting the exact same error, I am able to send emails but not receive any. I checked and my ip address is not blacklisted.

    I am creating the domain, with email [email protected] this is what is returned when I send an email.

    This is an automatically generated Delivery Status Notification
    Delivery to the following recipient failed permanently:
        [email protected]
    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 <[email protected]>: Relay access denied (state 14).
      ----- Original message -----
    Received: by with SMTP id f20mr4409189wag.144.1223234469410;
           Sun, 05 Oct 2008 12:21:09 -0700 (PDT)
    Received: by with HTTP; Sun, 5 Oct 2008 12:21:09 -0700 (PDT)
    Message-ID: <[email protected]>
    Date: Sun, 5 Oct 2008 15:21:09 -0400
    From: "JRivera" <[email protected]> <- REMOVED EMAIL
    To: "Hoodia Info" <[email protected]>
    Subject: This is a test
    MIME-Version: 1.0
    Content-Type: multipart/alternative;
    Content-Type: text/plain; charset=UTF-8
    Content-Transfer-Encoding: 7bit
    Content-Disposition: inline
    This is a test message
    Content-Type: text/html; charset=UTF-8
    Content-Transfer-Encoding: 7bit
      ----- Message truncated -----
    queue_directory = /var/spool/postfix
    command_directory = /usr/sbin
    daemon_directory = /usr/libexec/postfix
    mail_owner = postfix
    inet_interfaces = all
    mydestination = $myhostname, localhost.$mydomain, localhost
    unknown_local_recipient_reject_code = 550
    alias_maps = hash:/etc/aliases
    alias_database = hash:/etc/aliases
    debug_peer_level = 2
    debugger_command =
             xxgdb $daemon_directory/$process_name $process_id & sleep 5
    sendmail_path = /usr/sbin/sendmail.postfix
    newaliases_path = /usr/bin/newaliases.postfix
    mailq_path = /usr/bin/mailq.postfix
    setgid_group = postdrop
    html_directory = no
    manpage_directory = /usr/share/man
    sample_directory = /usr/share/doc/postfix-2.3.3/samples
    readme_directory = /usr/share/doc/postfix-2.3.3/README_FILES
    smtpd_sasl_local_domain =
    smtpd_sasl_auth_enable = yes
    smtpd_sasl_security_options = noanonymous
    broken_sasl_auth_clients = yes
    smtpd_sasl_authenticated_header = yes
    smtpd_recipient_restrictions = permit_sasl_authenticated,permit_mynetworks,reject_unauth_destination
    mynetworks =
    smtpd_tls_auth_only = no
    smtp_use_tls = yes
    smtpd_use_tls = yes
    smtp_tls_note_starttls_offer = yes
    smtpd_tls_key_file = /etc/postfix/ssl/smtpd.key
    smtpd_tls_cert_file = /etc/postfix/ssl/smtpd.crt
    smtpd_tls_CAfile = /etc/postfix/ssl/cacert.pem
    smtpd_tls_loglevel = 1
    smtpd_tls_received_header = yes
    smtpd_tls_session_cache_timeout = 3600s
    tls_random_source = dev:/dev/urandom
    myhostname =
    [root@www jrivera]# dig
    ; <<>> DiG 9.3.4-P1 <<>>
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 47657
    ;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 2
    ;     IN      A
    ;; ANSWER SECTION: 86400 IN     A
    ;; AUTHORITY SECTION:   86400   IN      NS   86400   IN      NS
    ;; ADDITIONAL SECTION:          86400   IN      A          86400   IN      A
    ;; Query time: 0 msec
    ;; SERVER:
    ;; WHEN: Sun Oct  5 15:48:18 2008
    ;; MSG SIZE  rcvd: 133
    [root@www jrivera]#
    Oct  5 16:02:55 www1 dovecot: imap-login: Login: user=<adm_sviera>, method=PLAIN, rip=::ffff:, lip=::ffff:, secured
    Oct  5 16:02:55 www1 dovecot: IMAP(adm_sviera): Disconnected: Logged out
    Oct  5 16:03:04 www1 postfix/smtpd[21292]: connect from[]
    Oct  5 16:03:04 www1 postfix/smtpd[21292]: NOQUEUE: reject: RCPT from[]: 554 5.7.1 <[email protected]>: Relay ac$
    Oct  5 16:03:04 www1 postfix/smtpd[21292]: disconnect from[]
    Last edited: Oct 5, 2008
  6. falko

    falko Super Moderator ISPConfig Developer

    Are you using ISPConfig? If so, run
    postconf -e 'virtual_maps = hash:/etc/postfix/virtusertable'
    postconf -e 'mydestination = /etc/postfix/local-host-names'
    and restart Postfix.
  7. Ghostfly

    Ghostfly New Member

    I have the same problem, and I have ISPConfig !

    I try to do what Falko says, and now my ISPConfig can't start the SMTP Service and my problem (Access Denied) is also here ...

    Postfix seems to work, and restart correctly but Emails are not sended or received ...

    So, what can I do ?

    I do a dpkg-reconfigure postfix, now I have like before, mails are sended but I can't receive anything ... (Client host rejected: Access denied (state 13).)

    I have edited my and now it works like a charm ! ^^

    Last edited: Nov 26, 2012

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