POP3 mail retrieval failing

Discussion in 'Installation/Configuration' started by bwragg, Feb 26, 2007.

  1. bwragg

    bwragg New Member

    I'm experiancing some stange problems with the pop3 mail server on an ISPConfig system.

    If I setup a pop3 account in something like outlook, and I hit "send and retrieve", I get the mail. But it I setup another email account in outlook for another address e.g [email protected] and hit "send and recieve" I get the following message:

    But what is wierd is that if I tell outlook to retrieve the mail of just the one user that just failed, I get the mail fine. I have multiple clients having the same problems on a variety of different domains.

    I've checked the /var/log/maillog fine and it logs this when I get the error in outlook:

    I can't seem to see what is causing this? I've changed the smtpd_tls_loglevel setting to 3 in the main.cf file but that doesn't seem to show any more information. Any ideas?


  2. martinfst

    martinfst ISPConfig Developer ISPConfig Developer

    Are you using Norton AV on the PC and use TLS to connect with Outlook to your server? If yes, please have a look at the Norton site, where this is a known issue with Norton. Google for "Norton TLS"and you'll find an overwhelming amount of evidence
  3. bwragg

    bwragg New Member

    No I'm not using Norton AV, I'm using AVGFree. Also I'm just authenticating using normal usernames and passwords, no TLS that I know of. This is happending on multiple users machines.

    I tried disabling AVGFree but this didn't change anything.


  4. falko

    falko Super Moderator ISPConfig Developer

    Which distribution do you use? What's the output of
    netstat -tap
  5. bwragg

    bwragg New Member

    Using Centos 4.4. Output or netstat is:
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address               Foreign Address             State       PID/Program name
    tcp        0      0 *:mysql                     *:*                         LISTEN      2865/mysqld
    tcp        0      0 *:sunrpc                    *:*                         LISTEN      2543/portmap
    tcp        0      0 *:81                        *:*                         LISTEN      18952/ispconfig_htt
    tcp        0      0 *:625                       *:*                         LISTEN      2563/rpc.statd
    tcp        0      0 *:ftp                       *:*                         LISTEN      9317/proftpd: (acce
    tcp        0      0 isa.colo.mel.eventur:domain *:*                         LISTEN      15903/named
    tcp        0      0 localhost.localdomai:domain *:*                         LISTEN      15903/named
    tcp        0      0 localhost.localdomain:ipp   *:*                         LISTEN      22393/cupsd
    tcp        0      0 localhost.localdom:postgres *:*                         LISTEN      4789/postgres
    tcp        0      0 *:smtp                      *:*                         LISTEN      9834/master
    tcp        0      0 localhost.localdomain:rndc  *:*                         LISTEN      15903/named
    tcp        0      0 *:imaps                     *:*                         LISTEN      2892/dovecot
    tcp        0      0 *:pop3s                     *:*                         LISTEN      2892/dovecot
    tcp        0      0 *:pop3                      *:*                         LISTEN      2892/dovecot
    tcp        0      0 *:imap                      *:*                         LISTEN      2892/dovecot
    tcp        0      0 *:http                      *:*                         LISTEN      19088/httpd
    tcp        0      0 *:ssh                       *:*                         LISTEN      2745/sshd
    tcp        0      0 localhost:rndc              *:*                         LISTEN      15903/named
    tcp        0      0 *:https                     *:*                         LISTEN      19088/httpd
    tcp        0      0 isa.colo.mel.eventure.:http livebot-65-55-210-84.:45236 TIME_WAIT   -
    tcp        0      0 isa.colo.mel.eventure.:pop3 dsl-220-235-94-146.vic:1197 TIME_WAIT   -
    tcp        0   2368 isa.colo.mel.eventure.n:ssh dsl-220-235-94-146.vic:1196 ESTABLISHED 23930/1


  6. falko

    falko Super Moderator ISPConfig Developer

    Looks ok. Did you disable SELinux?
  7. bwragg

    bwragg New Member

    Yes, my /etc/selinux/config file reads:

    # SELINUXTYPE= type of policy in use. Possible values are:
    #       targeted - Only targeted network daemons are protected.
    #       strict - Full SELinux protection.

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