POP3 authentication

Discussion in 'Installation/Configuration' started by alphaman36, Sep 6, 2012.

  1. alphaman36

    alphaman36 New Member

    When I set up my email client (outlook) I am getting pop3 authentication errors even thought I know the password is correct. No errors in the mail.err log. ISPConfig 3 running in a multi server Ubuntu 12.04 setup. Here is a small part of mail.log

    Sep 5 18:45:03 mail1 dovecot: pop3-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
    Sep 5 18:45:03 mail1 dovecot: imap-login: Disconnected (no auth attempts): rip=127.0.0.1, lip=127.0.0.1, secured
    Sep 5 18:45:04 mail1 dovecot: pop3-login: Disconnected (auth failed, 1 attempts): user=, method=PLAIN, rip=192.168.1.32, lip=192.168.1.9
    Sep 5 18:45:17 mail1 dovecot: pop3-login: Disconnected (auth failed, 1 attempts): user=, method=PLAIN, rip=192.168.1.32, lip=192.168.1.9
    Sep 5 18:45:19 mail1 postfix/smtpd[23270]: connect from unknown[192.168.1.32]
    Sep 5 18:45:19 mail1 postfix/smtpd[23270]: E426E161A89: client=unknown[192.168.1.32]
    Sep 5 18:45:19 mail1 postfix/cleanup[23298]: E426E161A89: message-id=<>
    Sep 5 18:45:19 mail1 postfix/qmgr[1671]: E426E161A89: from=, size=617, nrcpt=1 (queue active)
    Sep 5 18:45:19 mail1 postfix/smtpd[23270]: disconnect from unknown[192.168.1.32]
    Sep 5 18:45:21 mail1 postfix/smtpd[23302]: connect from localhost.localdomain[127.0.0.1]
    Sep 5 18:45:21 mail1 postfix/smtpd[23302]: 81A64161A8D: client=localhost.localdomain[127.0.0.1]
    Sep 5 18:45:21 mail1 postfix/cleanup[23298]: 81A64161A8D: message-id=<[email protected]>
    Sep 5 18:45:21 mail1 postfix/qmgr[1671]: 81A64161A8D: from=, size=1334, nrcpt=1 (queue active)
    Sep 5 18:45:21 mail1 postfix/smtpd[23302]: disconnect from localhost.localdomain[127.0.0.1]
    Sep 5 18:45:21 mail1 amavis[1139]: (01139-02) Passed BAD-HEADER, LOCAL [192.168.1.32] [192.168.1.32] -> , quarantine: z/badh-zLoll4lCUk+S, mail_id: zLoll4lCUk+S, Hits: 2.287, size: 617, queued_as: 81A64161A8D, 1458 ms
    Sep 5 18:45:21 mail1 postfix/smtp[23299]: E426E161A89: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=1.8, delays=0.2/0.12/0.02/1.5, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 81A64161A8D)
    Sep 5 18:45:21 mail1 postfix/qmgr[1671]: E426E161A89: removed
    Sep 5 18:45:22 mail1 dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
    Sep 5 18:45:22 mail1 postfix/pipe[23303]: 81A64161A8D: to=, relay=dovecot, delay=0.95, delays=0.02/0.29/0/0.63, dsn=2.0.0, status=sent (delivered via dovecot service)
    Sep 5 18:45:22 mail1 postfix/qmgr[1671]: 81A64161A8D: removed
    Sep 5 18:46:42 mail1 dovecot: pop3-login: Disconnected (auth failed, 1 attempts): user=, method=PLAIN, rip=192.168.1.32, lip=192.168.1.9
    Sep 5 18:47:06 dovecot: last message repeated 2 times
    Sep 5 18:47:06 mail1 postfix/smtpd[23320]: connect from unknown[192.168.1.32]
    Sep 5 18:47:06 mail1 postfix/smtpd[23320]: NOQUEUE: reject: RCPT from unknown[192.168.1.32]: 550 5.1.1 : Recipient address rejected: User unknown in virtual mailbox table; from= to= proto=ESMTP helo=
    Sep 5 18:47:06 mail1 postfix/smtpd[23320]: lost connection after RCPT from unknown[192.168.1.32]
    Sep 5 18:47:06 mail1 postfix/smtpd[23320]: disconnect from unknown[192.168.1.32]
    Sep 5 18:47:27 mail1 dovecot: pop3-login: Disconnected (auth failed, 1 attempts): user=, method=PLAIN, rip=192.168.1.32, lip=192.168.1.9
    Sep 5 18:47:46 dovecot: last message repeated 3 times
    Sep 5 18:47:46 mail1 postfix/smtpd[23320]: connect from unknown[192.168.1.32]
    Sep 5 18:47:46 mail1 postfix/smtpd[23320]: 778E7161A89: client=unknown[192.168.1.32]
    Sep 5 18:47:46 mail1 postfix/cleanup[23331]: 778E7161A89: message-id=<>
    Sep 5 18:47:46 mail1 postfix/qmgr[1671]: 778E7161A89: from=, size=617, nrcpt=1 (queue active)
    Sep 5 18:47:46 mail1 postfix/smtpd[23320]: disconnect from unknown[192.168.1.32]
    Sep 5 18:47:48 mail1 postfix/smtpd[23334]: connect from localhost.localdomain[127.0.0.1]
    Sep 5 18:47:48 mail1 postfix/smtpd[23334]: 2DDE4161A8D: client=localhost.localdomain[127.0.0.1]
    Sep 5 18:47:48 mail1 postfix/cleanup[23331]: 2DDE4161A8D: message-id=<[email protected]>
    Sep 5 18:47:48 mail1 postfix/qmgr[1671]: 2DDE4161A8D: from=, size=1334, nrcpt=1 (queue active)
    Sep 5 18:47:48 mail1 postfix/smtpd[23334]: disconnect from localhost.localdomain[127.0.0.1]
    Sep 5 18:47:48 mail1 amavis[1140]: (01140-02) Passed BAD-HEADER, LOCAL [192.168.1.32] [192.168.1.32] -> , quarantine: K/badh-KrQI7gQs6PRN, mail_id: KrQI7gQs6PRN, Hits: 2.287, size: 617, queued_as: 2DDE4161A8D, 1539 ms
    Sep 5 18:47:48 mail1 postfix/smtp[23332]: 778E7161A89: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=1.8, delays=0.09/0.03/0.18/1.6, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 2DDE4161A8D)
    Sep 5 18:47:48 mail1 postfix/qmgr[1671]: 778E7161A89: removed
    Sep 5 18:47:48 mail1 dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
    Sep 5 18:47:48 mail1 postfix/pipe[23335]: 2DDE4161A8D: to=, relay=dovecot, delay=0.25, delays=0.04/0.06/0/0.15, dsn=2.0.0, status=sent (delivered via dovecot service)
    Sep 5 18:47:48 mail1 postfix/qmgr[1671]: 2DDE4161A8D: removed
    Sep 5 18:48:21 mail1 dovecot: pop3-login: Disconnected (auth failed, 1 attempts): user=, method=PLAIN, rip=192.168.1.32, lip=192.168.1.9, TLS: Disconnected
    Sep 5 18:48:29 mail1 postfix/smtpd[23320]: connect from unknown[192.168.1.32]
    Sep 5 18:48:29 mail1 postfix/smtpd[23320]: 99C3C161A89: client=unknown[192.168.1.32]
    Sep 5 18:48:29 mail1 postfix/cleanup[23331]: 99C3C161A89: message-id=<>
    Sep 5 18:48:29 mail1 postfix/qmgr[1671]: 99C3C161A89: from=, size=617, nrcpt=1 (queue active)
    Sep 5 18:48:29 mail1 postfix/smtpd[23320]: disconnect from unknown[192.168.1.32]
    Sep 5 18:48:30 mail1 postfix/smtpd[23334]: connect from localhost.localdomain[127.0.0.1]
    Sep 5 18:48:30 mail1 postfix/smtpd[23334]: 13A26161A8D: client=localhost.localdomain[127.0.0.1]
    Sep 5 18:48:30 mail1 postfix/cleanup[23331]: 13A26161A8D: message-id=<[email protected]>
    Sep 5 18:48:30 mail1 postfix/qmgr[1671]: 13A26161A8D: from=, size=1334, nrcpt=1 (queue active)
    Sep 5 18:48:30 mail1 postfix/smtpd[23334]: disconnect from localhost.localdomain[127.0.0.1]
    Sep 5 18:48:30 mail1 amavis[1139]: (01139-03) Passed BAD-HEADER, LOCAL [192.168.1.32] [192.168.1.32] -> , quarantine: z/badh-zAlznXV+j7z1, mail_id: zAlznXV+j7z1, Hits: 2.287, size: 617, queued_as: 13A26161A8D, 441 ms
    Sep 5 18:48:30 mail1 postfix/smtp[23332]: 99C3C161A89: to=, relay=127.0.0.1[127.0.0.1]:10024, delay=0.53, delays=0.07/0/0.02/0.44, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as 13A26161A8D)
    Sep 5 18:48:30 mail1 postfix/qmgr[1671]: 99C3C161A89: removed
    Sep 5 18:48:30 mail1 dovecot: lda([email protected]): sieve: msgid=<[email protected]>: stored mail into mailbox 'INBOX'
    Sep 5 18:48:30 mail1 postfix/pipe[23335]: 13A26161A8D: to=, relay=dovecot, delay=0.16, delays=0.02/0.01/0/0.13, dsn=2.0.0, status=sent (delivered via dovecot service)
    Sep 5 18:48:30 mail1 postfix/qmgr[1671]: 13A26161A8D: removed
    Sep 5 18:50:01 mail1 postfix/smtpd[23320]: connect from localhost.localdomain[127.0.0.1]
    Sep 5 18:50:01 mail1 postfix/smtpd[23320]: lost connection after CONNECT from localhost.localdomain[127.0.0.1]
    Sep 5 18:50:01 mail1 postfix/smtpd[23320]: disconnect from localhost.localdomain[127.0.0.1]
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    Any help and I would be happy
     
  2. falko

    falko Super Moderator ISPConfig Developer

    Seems as if no username is submitted. Please double-check the settings in your email client.
     
  3. alphaman36

    alphaman36 New Member

    Yea, after looking at it it turns out that I wasn't using the full username which includes domain. I was missing the domain in the username. Once I added that it worked
     

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