I only like to rewrite the subject from spam. Adding report_safe 0 to /root/ispconfig/isp/conf/user_prefs.master does the job. After an update I only have to change this file again. So far so good. However, after upgrading from 2.2.19 to 2.2.21 I have to fix all users preferences too. /var/www/web17/user/some_user/.user_prefs This is the first time I have to go through all users prefs. Is this normal?