Permission Denied Suite CRM

Discussion in 'Installation/Configuration' started by Indieben, Nov 27, 2018.

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  1. Indieben

    Indieben Member

    Hi, I have the following issue and I'm not sure what it means or how to resolve it. It's very easy to go on PHP forums and hack away at ISPConfig but I thought it was better to ask what to do here:

    [Tue Nov 27 14:39:26.345553 2018] [:error] [pid 4661] [client 192.168.1.254:52580] PHP Warning: session_start(): open(/var/www/clients/client1/web3/tmp/sess_db38b332val2gi6bl29t1t94tk, O_RDWR) failed: Permission denied (13) in /var/www/clients/client1/web3/web/workflow/contactcentre2/include/MVC/SugarApplication.php on line 623, referer: http://www.website.com/workflow/contactcentre2/index.php

    Thanks and Kind Regards,

    indieben.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Most likely you switched php modes or suexec option. Delete all sess_* files in /var/www/clients/client1/web3/tmp/ and try again.
     
  3. Indieben

    Indieben Member

    Thanks ever so much - rm'd the majority of the contents but two won't disappear - not sure what the issue is - they relate to a contact management system i decided not to go forward with :):

    [email protected]:/var/www/clients/client1/web3/tmp# ls
    epesi_0554c3afa66302d961aa2b4a94cbd354_24l74cp738bgp7qgau0f43qc91_0
    epesi_0554c3afa66302d961aa2b4a94cbd354_24l74cp738bgp7qgau0f43qc91_1
    [email protected]:/var/www/clients/client1/web3/tmp#


    thanks Till - I will update the other thread once i've got some time!
     

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