PDF 404 error with custom webroot

Discussion in 'General' started by Keagan, Apr 27, 2020.

  1. Keagan

    Keagan Member


    I have custom webroot in ISPConfig configured

    DocumentRoot "/var/www/clients/client1/web18/web/web/"
    <Directory {DOCROOT}>
    Options -SymLinksIfOwnerMatch +FollowSymLinks
    In that root directory I have directory "manual" but I can't access any files in there, there are PDFs which are giving me 404 error when I am trying to access them via browser on url like http://site/manual/file.PDF

    any idea where is the problem?
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Do the files and directories have correct owner and permissions?
  3. Keagan

    Keagan Member

    yes they does, and rights are 755.
  4. nhybgtvfr

    nhybgtvfr Active Member

    is it right that that ends in web18/web/web/ ? or is that a mistype on here? or in your config?

    it may be fine and the problem is actually something else entirely, but for the sake of a couple of minutes testing, it may be worth setting your vhost config files docroot back to it's ispconfig default, and trying to adjust it as a variable in the site options tabs apache directives:

    DocumentRoot {DOCROOT}/web

    also maybe you need your <Directory *path* > directives to be as both /var/www/clients/client1/web18/web/web/ and /var/www/domain.tld/web/web/

    these changes probably won't make any difference, because I can't actually see anything wrong with how you've done it, but it can't hurt to try them out.

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