outlook configuration

Discussion in 'Installation/Configuration' started by carlainz, Nov 19, 2006.

  1. carlainz

    carlainz New Member

    hi in my fedora 5 64 bit i have installed ispconfig with this howto http://www.howtoforge.com/perfect_setup_fedora_core_5_p5 , with squirell mail
    all work fine i can send and receive email whit my domain .
    But i need to configure outlook , i have one question , in the fields pop3 and smtp , what I must insert?
    i have try with pop3.mydomain.com and smtp.mydomain.com , but doesn't work .

  2. Ben

    Ben ISPConfig Developer ISPConfig Developer

    in those fields you have to insert the IP / DNS of your Server.
    If you did not split up pop3 / smtp to different servers, both are the same.

    In your case pop3.mydomain.com as well as smtp.mydomain.com have to point to the ip of your server. But you can safely insert any other dns-name pointing to your servers IP or the IP directly.
    To verify to what your client resolves the DNS, run sth. like

    nslookup DNSNAME (Windows / Linux (deprecated) )
    dig DNSNAME (Linux / Windows with Linuxutils)
  3. carlainz

    carlainz New Member

    hi ,
    i have try to put my ip in this fields but it's the same , doesn't work.
    if i try to ping smtp.mydomain.com or pop3.mydomain.com i see my ip .
    i have try in my server fedora dig DNSNAME
    this is the answer :

    [[email protected] ~]# dig DNSNAME

    ; <<>> DiG 9.3.3rc2 <<>> DNSNAME
    ;; global options: printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 54286
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0


    ;; Query time: 1 msec
    ;; SERVER:
    ;; WHEN: Sun Nov 19 14:22:10 2006
    ;; MSG SIZE rcvd: 25

  4. Ben

    Ben ISPConfig Developer ISPConfig Developer

    And what kind of error do you get? Normally Outlook gives an errormsg.
  5. carlainz

    carlainz New Member

    i have this

    Your server has unexpectedly terminated the connection. Possible causes for this include server problems, network problems, or a long period of inactivity. Account: 'mydomain mail', Server: '151.x.x.x', Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10053, Error Number: 0x800CCC0F

  6. Ben

    Ben ISPConfig Developer ISPConfig Developer

    could you post the output of

    tail -f /var/log/maillog

    while trying to access via Outlook?

    beside this, authentication for both sending and receiving mail is activated?
  7. falko

    falko Super Moderator ISPConfig Developer

    I don't see an ANSWER SECTION here which means that pop3.mydomain.com and smtp.mydomain.com don't exist. Please post your real domain name here.
  8. TimeKeeper

    TimeKeeper New Member

    pop mail account name

    I had the same error message on my clients' outlook account setup. The error was NOT in the server names but in the account name.
    You need to use the server's account naming convention, like web2_joe for [email protected].

    Sine I adapted my setup instructions to that, I have not received a call for setup support or a client not receiving their mail

    I hope this helps,

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