OTRS install on Fedora 9 not working out.

Discussion in 'Server Operation' started by macgreg, Sep 19, 2008.

  1. macgreg

    macgreg New Member

    Have followed instructions at
    http://www.howtoforge.org/installing-otrs-on-fedora8
    to a tee.
    Browser returns:
    The requested URL /otrs/installer.pl was not found on this server.
    During install chkconfig was not a recognized command.
    and 2nd mysqladmin command returned.
    mysqladmin: connect to server at 'gss-fp1.greatscotsolutions.ca' failed
    error: 'Access denied for user 'root'@'localhost' (using password: NO)'
    Apache server up and running fine.
     
  2. falko

    falko Super Moderator ISPConfig Developer

    Did you log in directly as root, or did you log in as a normal user and then su to root? In the latter case, /sbin is not in your PATH, and I guess chkconfig is located in /sbin (-> /sbin/chkconfig).
     
  3. macgreg

    macgreg New Member

    Chkconfig now working.

    You are right. Now that I login as root chkconfig is a recognized command. Proceed to start httpd and mysqld both alright. But the mysqladmin command for -u and -h will not let me connect to mysql returning a message that says:
    Error 1045 (28000): Access denied for user at '[email protected]' (using password: No)
     
  4. falko

    falko Super Moderator ISPConfig Developer

  5. macgreg

    macgreg New Member

    Bigger Issues it seems

    I guess I must have bigger issues because after I stop and then restart mysql into safe mode I don't see mysql starting up. This is a fresh install ol Fedora Project.
     
  6. macgreg

    macgreg New Member

    Clarification

    This is what I see at the prompt:

    [[email protected] ~]# mysqld_safe --skip-grant-tables
    nohup: ignoring input and redirecting stderr to stdout
    Starting mysqld daemon with databases from /var/lib/mysql

    Underneath the last line is a blinking black box. I don't know if I am in mysql at this point or not.
     
  7. falko

    falko Super Moderator ISPConfig Developer

    Can you open a second shell and try to connect to MYSQL?
     
  8. macgreg

    macgreg New Member

    Second Shell

    I have been using Xkonsole & tty# to problem solve this issue and to be honest with you I am inexperienced with mysql programming so I am not equipped to verify if I am truly logged in or not. I do get to a mysql prompt through secondary shell and even appear to be logged into shell with no password but update command won't work.
     
  9. falko

    falko Super Moderator ISPConfig Developer

    What do you mean with "but update command won't work"? Do you see any errors?
     

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