Have followed instructions at http://www.howtoforge.org/installing-otrs-on-fedora8 to a tee. Browser returns: The requested URL /otrs/installer.pl was not found on this server. During install chkconfig was not a recognized command. and 2nd mysqladmin command returned. mysqladmin: connect to server at 'gss-fp1.greatscotsolutions.ca' failed error: 'Access denied for user 'root'@'localhost' (using password: NO)' Apache server up and running fine.