Nos login roundcube with specific user

Discussion in 'Installation/Configuration' started by metaldrummer, Jan 3, 2012.

  1. metaldrummer

    metaldrummer New Member

    HURRY!!!!! - Not login roundcube with user fisrtname.lastname@domain

    Hi:
    Ispconfig 3.0.41
    Debian 6

    When one user try login using roundcube with format firstname.lastname@domain not login.

    Config in ispconfig:
    [​IMG]

    Error in roundcube:
    [​IMG]

    But when change user to firstname@domain login successfuly.

    Config in ispconfig:
    [​IMG]

    Access ok in roundcube:
    [​IMG]

    This user has 3 account in 3 diferent domain

    firstname.lastname@domain1
    firstname.lastname@domain2
    firstname.lastname@domain3

    With this domain is problem. Other 2 domains no problem.

    I see log in mail.info when not login

    Log when access to roundcube ok
    This specific account i've deleted 3 times!!! and created again and nothing.

    I need help.
    With other log you need
    Regards
     
    Last edited: Jan 4, 2012
  2. metaldrummer

    metaldrummer New Member

    Hi:
    Any can help me?

    :)
     
  3. falko

    falko Super Moderator ISPConfig Developer

    Are there any other errors in your mail log?
    Is this the main domain of the server?

    Do you have any system users that have a username that equals the left part (before the "@" sign) of your email address?
     
  4. metaldrummer

    metaldrummer New Member

    Hi Falko:
    Only virtual users for email.

    This errors is only for this user in specific domain.

    This user has 2 other accounts equals this and not problem.

    firstname.lastname@domain1 OK
    firstname.lastname@domain2 OK
    firstname.lastname@domain3 ERROR. Two weeks ago no errors. Only this week.
    Regards.
    David
     
  5. falko

    falko Super Moderator ISPConfig Developer

    Did you check the website's quotas? Is there enough free diskspace?

    Is this a physical server or a virtual machine?
     
  6. metaldrummer

    metaldrummer New Member

    Hi:
    Is this a physical server

    Cuota ok, this email is empty.

    Regards
    David Lagos Segovia
     
  7. falko

    falko Super Moderator ISPConfig Developer

    What's the output of
    Code:
    df -h
    ?
     
  8. metaldrummer

    metaldrummer New Member

    Falko:
    Hi.
    df -h

    I have a second server same this. I created this account and not have problem to login.
    Regards
     
  9. falko

    falko Super Moderator ISPConfig Developer

    Did you check /etc/passwd? Maybe the virtual user conflicts with a system user in some way...
     
  10. metaldrummer

    metaldrummer New Member

    Hi:
    Negative.
    Remember this user is only mail user.

    In other server this user not have problem.

    Regards
     
  11. falko

    falko Super Moderator ISPConfig Developer

    Do you have the same problem with other email clients (Outlook, Thunderbird, etc.)?
     
  12. metaldrummer

    metaldrummer New Member

    Hi:
    With email clients not problem. Only when access with roundcube.

    Regards
    David
     
  13. falko

    falko Super Moderator ISPConfig Developer

    Then it's probably a problem with your RoundCube configuration. Please check RoundCube's main.inc.php file.
     

Share This Page