No valid A or AAAA record

Discussion in 'Installation/Configuration' started by StefanL, May 31, 2021.

  1. StefanL

    StefanL New Member

    When trying to login to I get the following error: "This site can’t provide a secure connection"
    When generating SSL (letsencrypt)for the server, following error occurs: "No valid A or AAAA records could be ultimately resolved for This means that Let's Encrypt would not be able to to connect to your domain to perform HTTP validation, since it would not know where to connect to.
    No A or AAAA records found.

    Any ideas how to troubleshoot? A records is not my strong side...
    "intoDNS" show no errors nor any recommendations.

    However, I can login from my 6 year old pad, without ssl.
    Using latest ispconfig guide.
  2. ahrasis

    ahrasis Well-Known Member HowtoForge Supporter

    Configure this at the domain's dns server.
  3. StefanL

    StefanL New Member

    Thanks for your answer.
    However that is already done, and according to the hosting provider the A record is correct configured
  4. till

    till Super Moderator Staff Member ISPConfig Developer

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