No monitor state information for slave server using Stunnel

Discussion in 'Installation/Configuration' started by SolentCIS, Aug 9, 2019.

  1. SolentCIS

    SolentCIS New Member


    Debian 9 Stretch
    ISPConfig version 3.1.14p2
    Multi-server setup

    On the Monitor page all servers show OS and ISPConfig version along with all state and log files except for mail server.
    Mail server is shown in green on the overview page but no information is available for any state or log files.
    Mail server is a remote server connecting over WAN using Stunnel.

    Initially after installing the job queue does not update unless I create a new MySQL user on the Master server for the slave mail server.

    On the slave I ran:
    and I got many errors like this:
    WARNING - There is already a lockfile set, but no process running with this pid (2542). Continuing.
    PHP Warning: mysqli_real_connect(): (HY000/1045): Access denied for user 'ispcsrv6'@'localhost' (using password: YES) in /usr/local/ispconfig/server/lib/classes/ on line 85

    Therefore I created an additional user on the master server:
    CREATE USER 'ispcsrv6'@'localhost' IDENTIFIED BY 'password';
    and GRANTED All privileges to above user

    I found the user 'ispcsrv6' in file '/usr/local/ispconfig/server/lib/' on the slave.

    After creating this user on the master server the job queue syncs and everything works except the status monitor

    When I installed ISPConfig on the Slave and it asked for the Master server details I used the following:
    MySQL master server hostname []:
    MySQL master server port []: 24
    MySQL master server root username [root]:
    MySQL master server root password []: ****
    MySQL master server database name [dbispconfig]:

    This worked and installation completed.

    My Stunnel conf files are below:
    Master Server Stunnel .conf:
    key = /etc/stunnel/privatekey.pem
    cert = /etc/stunnel/certificate.pem
    accept =
    connect =

    Slave Server Stunnel .conf:
    client = yes
    verify = 4
    pid = /
    CAfile = /etc/stunnel/certificate.pem
    accept =
    connect =

    Where is the Public IPv4 address of the Master server.

    Is it possible for the status monitor to work over Stunnel?
    Should creating a new user (ispcsrv6) for the Slave on the Master be necessary?
    How do I correctly configure a remote server to use Stunnel?

    Thank you
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The slave must be able to connect to the master over sql and the ispcsrv* user must have apropriate privileges to write data to the monitor data table

    No, this means that the installation failed to create the user which happens when the master server is not reachable from slave or when you use a non-root mysql user for the installation.

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