Multi VPS Server Setup FTP Login Problems

Discussion in 'Installation/Configuration' started by agentmoller001, Jan 31, 2013.

  1. Debian Squeeze, Apache, ISPConfig

    I followed the guide here: except that I said yes to install the firewall in the ISPConfig install.

    I created a FTP user in the control panel and am attempting to connect with FileZilla, but I keep getting this error in FileZilla

    Status: Connecting to
    Status: Connection established, waiting for welcome message...
    Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
    Response: 220-You are user number 1 of 50 allowed.
    Response: 220-Local time is now 10:25. Server port: 21.
    Response: 220-This is a private system - No anonymous login
    Response: 220-IPv6 connections are also welcome on this server.
    Response: 220 You will be disconnected after 15 minutes of inactivity.
    Command: USER edited.sampleuser
    Response: 331 User edited.sampleuser OK. Password required
    Command: PASS **************
    Response: 230-User edited.sampleuser has group access to: client1
    Response: 230- sshusers
    Response: 230 OK. Current restricted directory is /
    Command: SYST
    Response: 215 UNIX Type: L8
    Command: FEAT
    Response: 211-Extensions supported:
    Response: EPRT
    Response: IDLE
    Response: MDTM
    Response: SIZE
    Response: REST STREAM
    Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*;
    Response: MLSD
    Response: AUTH TLS
    Response: PBSZ
    Response: PROT
    Response: UTF8
    Response: ESTA
    Response: PASV
    Response: EPSV
    Response: SPSV
    Response: ESTP
    Response: 211 End.
    Command: OPTS UTF8 ON
    Response: 200 OK, UTF-8 enabled
    Status: Connected
    Status: Retrieving directory listing...
    Command: PWD
    Response: 257 "/" is your current location
    Command: TYPE I
    Response: 200 TYPE is now 8-bit binary
    Command: PASV
    Response: 227 Entering Passive Mode (XXX,XXX,XXX,XXX,219,173)
    Command: MLSD
    Error: Connection timed out
    Error: Failed to retrieve directory listing

    Any ideas why the connection gets timed out?
    Last edited: Jan 31, 2013
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The reason is that the passive ports that the ftp server uses are not open in the firewall. Normally you dont need a firewall on your server as it runs only the services that are required to be open when you followed the perfect setup guide,so the firewall does not anny security here. You can either shutdown the firewall or you will have to open the ports used for the passive ftp connections in the firewall.

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