Missing Email

Discussion in 'General' started by dayjahone, Jun 27, 2008.

  1. dayjahone

    dayjahone Member

    I have had a few instances where emails don't arrive and the senders don't get errors. This is very worrisome -- any ideas why this might be happening?

    Thanks.
     
  2. till

    till Super Moderator Howtoforge Staff HowtoForge Supporter ISPConfig Developer

    Please have a look at your mail log for errors.
     
  3. dayjahone

    dayjahone Member

    I search for the email address, from which one of two emails went missing and found the following in the mail log:

    Code:
    Jun 23 15:09:36 mail postfix/smtpd[16244]: connect from locsmtpinap.nwmls.com[72.5.57.135]
    Jun 23 15:09:36 mail postfix/smtpd[16244]: 8858768E23: client=locsmtpinap.nwmls.com[72.5.57.135]
    Jun 23 15:09:36 mail postfix/cleanup[16243]: 8858768E23: message-id=<01c8d567$Blat.v2.4$caf99d03@172.20.2.22>
    Jun 23 15:09:36 mail postfix/qmgr[18276]: 8858768E23: from=<user@domain.com>, size=5346, nrcpt=1 (queue active)
    Jun 23 15:09:36 mail postfix/pickup[15674]: CEFBB6E9DF: uid=10001 from=<web3_rmoore>
    Jun 23 15:09:36 mail postfix/cleanup[16243]: CEFBB6E9DF: message-id=<20080623210936.CEFBB6E9DF@mail.domain.com>
    Jun 23 15:09:36 mail postfix/qmgr[18276]: CEFBB6E9DF: from=<web3_rmoore@mail.domain.com>, size=382, nrcpt=1 (queue active)
    Jun 23 15:09:36 mail postfix/local[16245]: CEFBB6E9DF: to=<admispconfig@localhost.localdomain>, relay=local, delay=0, status=sent (delivered to command: /usr/bin/procmail -f-)
    Jun 23 15:09:36 mail postfix/qmgr[18276]: CEFBB6E9DF: removed
    Code:
    Jun 23 15:01:05 mail postfix/smtpd[15774]: connect from locsmtpinap.nwmls.com[72.5.57.135]
    Jun 23 15:01:05 mail postfix/smtpd[15774]: 8BFB56D020: client=locsmtpinap.nwmls.com[72.5.57.135]
    Jun 23 15:01:05 mail postfix/cleanup[15775]: 8BFB56D020: message-id=<01c8d566$Blat.v2.4$9a39c190@172.20.2.22>
    Jun 23 15:01:05 mail postfix/qmgr[18276]: 8BFB56D020: from=<user@domain.com>, size=5918, nrcpt=1 (queue active)
    I also searched for errors and found the following:

    Code:
    Jun 23 09:07:06 mail imapd: LOGIN, user=web24_user, ip=[::ffff:127.0.0.1], protocol=IMAP
    Jun 23 09:07:06 mail imapd: Failed to create cache file: maildirwatch (web24_user)
    Jun 23 09:07:06 mail imapd: Error: Input/output error
    Jun 23 09:07:06 mail imapd: Check for proper operation and configuration
    Jun 23 09:07:06 mail imapd: of the File Access Monitor daemon (famd).
    and some of these:

    Code:
    Jun 22 23:09:26 mail postfix/smtp[16462]: verify error:num=19:self signed certificate in certificate chain
    and these:

    Code:
    Jun 24 00:23:47 mail postfix/smtp[969]: verify error:num=18:self signed certificate
     
    Last edited: Jun 27, 2008
  4. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Please restart famd.
    Also make sure that your users are not over quota. You can check that by running
    Code:
    repquota -avug
     
  5. dayjahone

    dayjahone Member

    Sorry. How do I restart famd? I tried the following:

    Code:
    # /etc/init.d/famd restart
    -bash: /etc/init.d/famd: No such file or directory
     
    Last edited: Jun 29, 2008
  6. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    What's the output of
    Code:
    ls -l /etc/init.d/
    ?
     
  7. dayjahone

    dayjahone Member

    Code:
    # ls -l /etc/init.d/
    total 660
    drwxr-xr-x  11 root root  3832 Jan  3  2007 .
    drwxr-xr-x  76 root root  7496 Jun 28 08:04 ..
    -rw-r--r--   1 root root  1317 Jul 30  2007 .depend.boot
    -rw-r--r--   1 root root  3025 Jul 30  2007 .depend.start
    -rw-r--r--   1 root root  3143 Jul 30  2007 .depend.stop
    -rw-r--r--   1 root root   482 Aug 25  2004 Makefile
    -rw-r--r--   1 root root  6851 Oct  4  2004 README
    -rwxr-xr-x   1 root root  1640 Jun 30  2005 SuSEfirewall2_final
    -rwxr-xr-x   1 root root  1628 Jun 30  2005 SuSEfirewall2_init
    -rwxr-xr-x   1 root root  1857 Jun 30  2005 SuSEfirewall2_setup
    -rwxr--r--   1 root root  4259 Nov 25  2004 acpid
    -rwxr-xr-x   1 root root  6065 Oct  1  2004 alsasound
    -rwxr--r--   1 root root  8687 Jul 22  2005 apache2
    -rwxr-xr-x   1 root root  3689 Oct  2  2004 atd
    -rwxr--r--   1 root root  8938 Oct  2  2004 autofs
    -rwxr-xr-x   1 root root  2954 Jun 11  2004 autoyast
    -rwx------   1 root root  3176 Jan  3  2007 bastille-firewall
    -rwx------   1 root root  3176 Sep  8  2006 bastille-firewall.backup_01_03_2007__12_25_53
    -rwx------   1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_17_2005__16_06_38
    -rwx------   1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_17_2005__16_29_11
    -rwx------   1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_17_2005__16_59_04
    -rwx------   1 root root  3176 Aug 17  2005 bastille-firewall.backup_08_18_2005__12_59_16
    -rwx------   1 root root  3176 Dec 28  2005 bastille-firewall.backup_09_08_2006__09_48_25
    -rwx------   1 root root  3176 Aug 18  2005 bastille-firewall.backup_12_28_2005__10_24_36
    -rwxr-xr-x   1 root root  5347 Oct  4  2004 bluetooth
    -rwxr-xr-x   1 root root  9433 Sep 23  2004 boot
    -rwxr-xr-x   1 root root  2480 Sep  8  2004 boot.clock
    -rwxr-xr-x   1 root root  2656 Oct  4  2004 boot.coldplug
    -rwxr-xr-x   1 root root  5558 Oct  1  2004 boot.crypto
    drwxr-xr-x   2 root root  1520 Aug 16  2005 boot.d
    -rwxr--r--   1 root root   861 Oct  1  2004 boot.device-mapper
    -rwxr--r--   1 root root   764 Oct  4  2004 boot.evms
    -rwxr-xr-x   1 root root  2577 Oct  4  2004 boot.hotplug
    -rwxr-xr-x   1 root root  2641 Sep 20  2004 boot.idedma
    -rwxr-xr-x   1 root root  3346 Sep  8  2004 boot.ipconfig
    -rwxr--r--   1 root root   758 Oct  1  2004 boot.isapnp
    -rwxr-xr-x   1 root root  1507 Oct  1  2004 boot.klog
    -rwxr-xr-x   1 root root  1779 Sep 23  2004 boot.ldconfig
    -rwxr-xr-x   1 root root   873 Sep  8  2004 boot.loadmodules
    -rwxr--r--   1 root root   395 Aug 16  2005 boot.local
    -rwxr-xr-x   1 root root  5941 Dec  8  2004 boot.localfs
    -rwxr-xr-x   1 root root  3689 Jan 12  2005 boot.localnet
    -rwxr--r--   1 root root  1838 Oct  1  2004 boot.md
    -rwxr-xr-x   1 root root  1312 Sep 20  2004 boot.proc
    -rwxr-xr-x   1 root root  3949 Oct  1  2004 boot.quota
    -rwxr-xr-x   1 root root   954 Oct  1  2004 boot.restore_permissions
    -rwxr-xr-x   1 root root  4661 Apr 15  2004 boot.rootfsck
    -rwxr-xr-x   1 root root  1973 Sep 20  2004 boot.sched
    -rwxr-xr-x   1 root root  1470 Oct  4  2004 boot.scpm
    -rwxr-xr-x   1 root root  1267 Oct  4  2004 boot.scsidev
    -rwxr-xr-x   1 root root  1247 Mar  4  2004 boot.shm
    -rwxr-xr-x   1 root root  2000 Sep 23  2004 boot.swap
    -rwxr-xr-x   1 root root  1047 Oct  1  2004 boot.sysctl
    -rwxr-xr-x   1 root root  1998 Aug 31  2004 boot.udev
    -rwxr-xr-x   1 root root  2307 Dec  7  2004 courier-authdaemon
    -rwxr-xr-x   1 root root  2288 Dec  7  2004 courier-imap
    -rwxr-xr-x   1 root root  2677 Dec  7  2004 courier-imap-ssl
    -rwxr-xr-x   1 root root  2234 Dec  7  2004 courier-pop3
    -rwxr-xr-x   1 root root  2657 Dec  7  2004 courier-pop3-ssl
    -rwxr--r--   1 root root  3914 Oct  1  2004 cron
    -rwxr-xr-x   1 root root  4609 Jan 12  2006 cups
    -rwxr-xr-x   1 root root  6630 Dec  7  2004 esound
    -rwxr--r--   1 root root  1767 Dec  6  2005 fam
    -rwxr-xr-x   1 root root  5408 Oct  1  2004 fbset
    -rwxr-xr-x   1 root root  3874 Oct  1  2004 gpm
    -rwxr-xr-x   1 root root  3551 Oct  4  2004 halt
    -rwxr--r--   1 root root   360 Aug 16  2005 halt.local
    -rwxr-xr-x   1 root root  2858 Dec  1  2004 hwscan
    -rwxr-xr-x   1 root root  5521 May  3  2004 isdn
    -rwx------   1 root root  3731 Jan  3  2007 ispconfig_server
    -rwxr-xr-x   1 root root  2865 Oct  1  2004 joystick
    -rwxr-xr-x   1 root root 10468 Oct  1  2004 kbd
    -rwxr--r--   1 root root  1990 Oct  5  2004 ksysguardd
    -rwxr-xr-x   1 root root  6768 Oct  4  2004 lirc
    -rwxr-xr-x   1 root root  3865 Oct  1  2004 mdadmd
    -rwxr-xr-x   1 root root   799 Oct  1  2004 microcode
    -rwxr-xr-x   1 root root  6152 Mar 22  2005 mysql
    -rwxr-xr--   1 root root  9003 Sep 13  2006 named
    -rwxr-xr-x   1 root root 17733 May  4  2005 network
    -rwxr-xr-x   1 root root  2450 Sep  8  2004 nfs
    -rwx------   1 root root  1101 Oct  1  2004 nfsboot
    -rwxr--r--   1 root root  4383 Oct  1  2004 nfsserver
    -rwxr-xr--   1 root root  2338 Nov 12  2004 nmb
    -rwxr--r--   1 root root  3650 Oct  1  2004 nscd
    -r-xr-xr-x   1 root root  1898 Oct  4  2004 openct
    -r-xr-xr-x   1 root root  1368 Oct  4  2004 pcscd
    -rwxr--r--   1 root root  3607 Oct  1  2004 portmap
    -rwxr-xr-x   1 root root  5238 Jul 22  2005 postfix
    -rwxr-xr-x   1 root root  2390 Sep  1  2003 powerfail
    -rwxr--r--   1 root root  9484 Dec  9  2004 powersaved
    -rwxr-xr-x   1 root root  2780 Aug 16  2005 proftpd
    -rwxr-xr-x   1 root root  4942 Oct 27  2004 ptal
    -rwxr-xr-x   1 root root  3326 Oct  1  2004 quotad
    -rwxr-xr-x   1 root root  1730 Sep  1  2003 random
    -rwxr--r--   1 root root  1282 Oct  1  2004 raw
    -rwxr-xr-x   1 root root 13007 Oct  4  2004 rc
    drwxr-xr-x   2 root root    72 Aug 16  2005 rc0.d
    drwxr-xr-x   2 root root   248 Aug 16  2005 rc1.d
    drwxr-xr-x   2 root root   968 Jan  3  2007 rc2.d
    drwxr-xr-x   2 root root  1960 Jan  3  2007 rc3.d
    drwxr-xr-x   2 root root    48 Aug 16  2005 rc4.d
    drwxr-xr-x   2 root root  2008 Jan  3  2007 rc5.d
    drwxr-xr-x   2 root root    80 Aug 16  2005 rc6.d
    drwxr-xr-x   2 root root   168 Aug 16  2005 rcS.d
    lrwxrwxrwx   1 root root     4 Aug 16  2005 reboot -> halt
    -rwxr-xr-x   1 root root  3495 Oct 20  2004 resmgr
    -rwxr-xr-x   1 root root  3697 May 18  2006 rpasswdd
    -rwxr-xr-x   1 root root  2486 Oct  1  2004 rpmconfigcheck
    -rwxr-xr-x   1 root root  3756 Feb 18  2005 rsyncd
    -rwxr-xr-x   1 root root  5333 Oct  4  2004 sane
    -rwxr-xr-x   1 root root  4003 Dec  7  2004 saslauthd
    -rwxr-xr-x   1 root root  9575 Oct  1  2004 setserial
    -rwxr-xr-x   1 root root  1180 Sep  1  2003 single
    -rwxr-xr-x   1 root root 10459 Sep 20  2004 skeleton
    -rwxr-xr-x   1 root root  1411 Feb 25  2005 slpd
    -rwxr-xr--   1 root root  2317 Nov 12  2004 smb
    -rwxr-xr--   1 root root  5163 Nov 12  2004 smbfs
    -rwxr-xr-x   1 root root  3722 Oct  1  2004 smpppd
    -rwxr-xr-x   1 root root  3605 Oct 14  2005 snmpd
    -rwxr-xr-x   1 root root  3057 Oct  1  2004 splash
    -rwxr-xr-x   1 root root   490 Oct  1  2004 splash_early
    -rwxr-xr-x   1 root root  3679 Mar 18  2003 sshd
    -rwxr-xr--   1 root root  2757 Oct  1  2004 syslog
    -rwxr-xr-x   1 root root  6922 Dec 17  2004 tomcat5
    -rwxr-xr-x   1 root root  3557 Jan 18  2005 xdm
    -rwxr-xr-x   1 root root  1838 Oct  4  2004 xfs
    -rwxr-xr-x   1 root root  4002 Oct  1  2004 xinetd
    -rwxr-xr-x   1 root root  5011 Jan 26  2005 xntpd
    -rwxr-xr-x   1 root root  4947 Oct  1  2004 ypbind
    
     
  8. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Run
    Code:
    /etc/init.d/fam restart
    to restart famd.
     

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