MAILER-DAEMON error

Discussion in 'Installation/Configuration' started by trexen, Nov 17, 2011.

  1. trexen

    trexen Member

    Hi, a domain not in my system try to send a mail to a user in my servers and got the following error msg:


    Från: MAILER-DAEMON@mail.mydomain.com (Mail Delivery System)
    Datum: 16 november 2011 14.05.35 CET

    Till: mnn.vanen@otherdomain.se
    Ämne: Undelivered Mail Returned to Sender


    This is the mail system at host mail.mydomain.com.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    <webxxxx_user@mail.mydomain.com> (expanded from
    <gunilla@mycustomerdomains.se>): can't create user output file. Command
    output: /bin/cat: write error: Disk quota exceeded procmail: Error while
    writing to "/home/admispconfig/ispconfig/tools/clamav/bin/clamassassin"
    procmail: Rescue of unfiltered data succeeded procmail: Quota exceeded
    while writing
    "/var/www/webxxx/user/webxxx_user/Maildir/tmp/1321448735.32194_0.mail.mydomain.com"
    Reporting-MTA: dns; mail.mydomain.com
    X-Postfix-Queue-ID: 11FEE15C273
    X-Postfix-Sender: rfc822; user@otherdomain.se
    Arrival-Date: Wed, 16 Nov 2011 14:04:58 +0100 (CET)

    Final-Recipient: rfc822; webxx_user@mail.mydomain.com
    Original-Recipient: rfc822;user@mycustomerdomain.se
    Action: failed
    Status: 5.2.0
    Diagnostic-Code: x-unix; /bin/cat: write error: Disk quota exceeded procmail:
    Error while writing to
    "/home/admispconfig/ispconfig/tools/clamav/bin/clamassassin" procmail:
    Rescue of unfiltered data succeeded procmail: Quota exceeded while writing
    "/var/www/webxxx/user/webxxx_user/Maildir/tmp/1321448735.32194_0.mail.mydomain.com"
    Received: from dothermsilserver.se (mail.datadrift.se [IPofother mailserver])
    (using TLSv1 with cipher RC4-MD5 (128/128 bits))
    (No client certificate requested)
    by mail.mydomain.com (Postfix) with ESMTPS id 11FEE15C273
    for <user@mycustomersdomainr.se>; Wed, 16 Nov 2011 14:04:58 +0100 (CET)
    X-MDAV-Processed: othermsilserver.se, Wed, 16 Nov 2011 14:01:42 +0100
    Received: from [192.168.1.18] by othermsilserve.se (MDaemon PRO v11.0.0)
    with ESMTP id md50018720816.msg
    for <user@mycustomerdomain.se>; Wed, 16 Nov 2011 14:01:42 +0100
    X-Spam-Processed: othermsilserve.se, Wed, 16 Nov 2011 14:01:42 +0100
    (not processed: message size (4698726) exceeds spam filter configured max size of (512000))
    X-Authenticated-Sender: otheruser@domain.se
    X-MDRemoteIP: 192.168.1.18
    X-Return-Path: user@domain.se
    X-Envelope-From: user@domain.se
    X-MDaemon-Deliver-To: user@mycustomerdomain.se
    From: =?iso-8859-1?Q?Mann_V=E4=E4n=E4nen?= <user@domin.se>
    Content-Type: multipart/mixed; boundary=Apple-Mail-21--456086667
    Subject: mail 2
    Date: Wed, 16 Nov 2011 14:01:36 +0100
    Message-Id: <3DDC7A86-B19B-4834-92E0-511A58C48284@domain.se>
    To: Gunilla Marklund <user@customerdomain.se>
    Mime-Version: 1.0 (Apple Message framework v1084)
    X-Mailer: Apple Mail (2.1084)


    How can i prevent this in future?
    users quota i 1000Mb and they using 400Mb

    thanks
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The quota of the mailbox or website is exceeded. So they must use more. Please be aware that the user quota or the website quota can be the reason for the quota full message. To see the currently used user and group quota, run this command:

    repquota -avug
     
  3. trexen

    trexen Member

    They got:


    Group used soft hard grace used soft hard grace
    ----------------------------------------------------------------------
    webxxx -- 1050552 1126400 1127424 4335 0 0

    looks like they over the limit, correct?


    thanks
    M
     

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