Mail using postfix receive but cannot send

Discussion in 'Installation/Configuration' started by garfabian, Mar 2, 2006.

  1. garfabian

    garfabian New Member

    Hello
    First time user of ISPConfig and loving it, I have two problems

    (1) when users are created their emails are set in the format of user@www.domain.com how can I set this up so that when users are created their emails are user@domain.com?
    (2)if I sent out an email from user@www.domain.com to let say user@msn.com it never reaches but if I sent an email from user@msn.com to user@www.domain.com I then reply to it then user@msn.com can see it.


    Can anyone please let me know what is it that I'm doing wrong.
    I have a fedora 4 perfect setup running postfix and maildir enable.
    Thank you.
     
  2. falko

    falko Super Moderator ISPConfig Developer

    If domain.com is on the Co-Domains tab of that web site (with an empty hostname), then the user automatically has user@domain.com and user@www.domain.com as email addresses. You don't have to configure anything else.
    You can check if user@domain.com is in /etc/postfix/virtusertable.

    What's in the mail log?
    If you followed the "Perfect Setup" for Fedora 4, then you must disable Maildir in ISPConfig.
    Please post the output of
    Code:
    netstat -tap
     
  3. garfabian

    garfabian New Member

    Half way there

    Ok I got the emails to work with user@domain.com, I can now receive emails but cannot send out well not completely because I can only send out if I do a reply to who ever I received an email from but if I start a new email it never reaches my destination.

    Example:

    Compose a message with user@domain.com to send to user@msn.com, it does not deliver.

    Reply to message from user@msn.com that user@domain received, it does deliver.


    The following is the output of netstat -tap:

    [root@server1 ~]# netstat -tap
    Active Internet connections (servers and established)
    Proto Recv-Q Send-Q Local Address Foreign Address State PID/Program name
    tcp 0 0 *:imaps *:* LISTEN 24639/xinetd
    tcp 0 0 *:32769 *:* LISTEN 1899/rpc.statd
    tcp 0 0 *:pop3s *:* LISTEN 24639/xinetd
    tcp 0 0 *:mysql *:* LISTEN 2356/mysqld
    tcp 0 0 *:pop3 *:* LISTEN 24639/xinetd
    tcp 0 0 *:imap *:* LISTEN 24639/xinetd
    tcp 0 0 *:sunrpc *:* LISTEN 1881/portmap
    tcp 0 0 *:10000 *:* LISTEN 3536/perl
    tcp 0 0 *:81 *:* LISTEN 2671/ispconfig_http
    tcp 0 0 *:ftp *:* LISTEN 23626/proftpd: (acc
    tcp 0 0 70-225-237-246.ded.a:domain *:* LISTEN 9972/named
    tcp 0 0 70-225-237-245.ded.a:domain *:* LISTEN 9972/named
    tcp 0 0 server1.hcihm.org:domain *:* LISTEN 9972/named
    tcp 0 0 server1.hcihm.org:ipp *:* LISTEN 2208/cupsd
    tcp 0 0 server1.hcihm.org:5335 *:* LISTEN 2190/mDNSResponder
    tcp 0 0 *:smtp *:* LISTEN 25122/master
    tcp 0 0 server1.hcihm.org:rndc *:* LISTEN 9972/named
    tcp 0 0 *:http *:* LISTEN 24003/httpd
    tcp 0 0 *:ssh *:* LISTEN 2256/sshd
    tcp 0 0 ::1:rndc *:* LISTEN 9972/named
    tcp 0 0 *:https *:* LISTEN 24003/httpd
    tcp 0 864 70-225-237-245.ded.amer:ssh 70-225-237-242.ded.am:49979 ESTABLISHED 4350/1


    Thank you for your help.
     
  4. falko

    falko Super Moderator ISPConfig Developer

    What's in the mail log when you send an email from user@domain.com?
    Are you using an email client like Outlook or Thunderbird, or do you use webmail?
    Do you see any error messages?
     
  5. garfabian

    garfabian New Member

    I'm sending an email from user germaing@aztecasupply.com which is a site being hosted on the same address as server1.hcihm.org it does deliver to yahoo accounts but it takes a while and msn doesnt seem to work at all with msn accounts only works if I reply a message originated from msn but cannot create a message to an msn recipient. Thank you for all your help. I'm using UebiMiau and hopefully later outlook or thunderbird as I'm trying to host three site but would like to get one working.


    This is my maillog:

    Mar 4 16:28:29 server1 ipop3d[14423]: pop3 service init from 127.0.0.1
    Mar 4 16:28:29 server1 ipop3d[14423]: Login user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0/0
    Mar 4 16:28:29 server1 ipop3d[14423]: Logout user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0 ndele=0
    Mar 4 16:28:37 server1 ipop3d[14426]: pop3 service init from 127.0.0.1
    Mar 4 16:28:38 server1 ipop3d[14426]: Login user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0/0
    Mar 4 16:28:38 server1 ipop3d[14426]: Logout user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0 ndele=0
    Mar 4 16:28:43 server1 ipop3d[14431]: pop3 service init from 127.0.0.1
    Mar 4 16:28:43 server1 ipop3d[14431]: Login user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0/0
    Mar 4 16:28:43 server1 ipop3d[14431]: Logout user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0 ndele=0
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: warning: cannot get private key from file /etc/postfix/ssl/smtpd.key
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: warning: TLS library problem: 14444:error:0906406D:pEM routines EF_CALLBACK roblems getting password em_lib.c:105:
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: warning: TLS library problem: 14444:error:0906A068:pEM routines:pEM_do_header:bad password read em_lib.c:401:
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: warning: TLS library problem: 14444:error:140B0009:SSL routines:SSL_CTX_use_PrivateKey_file:pEM lib:ssl_rsa.c:709:
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: cannot load RSA certificate and key data
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: connect from server1.hcihm.org[127.0.0.1]
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: D08FFE400FC: client=server1.hcihm.org[127.0.0.1]
    Mar 4 16:29:07 server1 postfix/cleanup[14445]: D08FFE400FC: message-id=<20060304222907.D08FFE400FC@server1.hcihm.org>
    Mar 4 16:29:07 server1 postfix/qmgr[25137]: D08FFE400FC: from=<germaing@aztecasupply.com>, size=739, nrcpt=1 (queue active)
    Mar 4 16:29:07 server1 ipop3d[14447]: pop3 service init from 127.0.0.1
    Mar 4 16:29:07 server1 postfix/smtpd[14444]: disconnect from server1.hcihm.org[127.0.0.1]
    Mar 4 16:29:08 server1 ipop3d[14447]: Login user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0/0
    Mar 4 16:29:08 server1 ipop3d[14447]: Logout user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0 ndele=0
    Mar 4 16:29:37 server1 postfix/smtp[14446]: connect to mx2.hotmail.com[65.54.190.50]: Connection timed out (port 25)
    Mar 4 16:29:57 server1 postfix/anvil[14361]: statistics: max connection rate 1/60s for (smtp:63.13.186.204) at Mar 4 16:26:35
    Mar 4 16:29:57 server1 postfix/anvil[14361]: statistics: max connection count 1 for (smtp:63.13.186.204) at Mar 4 16:26:35
    Mar 4 16:29:57 server1 postfix/anvil[14361]: statistics: max cache size 1 at Mar 4 16:26:35
    Mar 4 16:30:07 server1 postfix/smtp[14446]: connect to mx3.hotmail.com[64.4.50.179]: Connection timed out (port 25)
    Mar 4 16:30:08 server1 postfix/smtp[14446]: D08FFE400FC: to=<garfabian@msn.com>, relay=mx2.hotmail.com[65.54.244.40], delay=61, status=sent (250 <20060304222907.D08FFE400FC@server1.hcihm.org> Queued mail for delivery)
    Mar 4 16:30:08 server1 postfix/qmgr[25137]: D08FFE400FC: removed
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: warning: cannot get private key from file /etc/postfix/ssl/smtpd.key
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: warning: TLS library problem: 14970:error:0906406D:pEM routines:DEF_CALLBACK:problems getting password:pem_lib.c:105:
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: warning: TLS library problem: 14970:error:0906A068:pEM routines:pEM_do_header:bad password read:pem_lib.c:401:
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: warning: TLS library problem: 14970:error:140B0009:SSL routines:SSL_CTX_use_PrivateKey_file:pEM lib:ssl_rsa.c:709:
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: cannot load RSA certificate and key data
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: connect from server1.hcihm.org[127.0.0.1]
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: C0180E400FC: client=server1.hcihm.org[127.0.0.1]
    Mar 4 16:38:22 server1 postfix/cleanup[14973]: C0180E400FC: message-id=<20060304223822.C0180E400FC@server1.hcihm.org>
    Mar 4 16:38:22 server1 postfix/qmgr[25137]: C0180E400FC: from=<germaing@aztecasupply.com>, size=754, nrcpt=1 (queue active)
    Mar 4 16:38:22 server1 ipop3d[14975]: pop3 service init from 127.0.0.1
    Mar 4 16:38:22 server1 postfix/smtpd[14970]: disconnect from server1.hcihm.org[127.0.0.1]
    Mar 4 16:38:23 server1 ipop3d[14975]: Login user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0/0
    Mar 4 16:38:23 server1 ipop3d[14975]: Logout user=germaing host=server1.hcihm.org [127.0.0.1] nmsgs=0 ndele=0
    Mar 4 16:38:23 server1 postfix/smtp[14974]: C0180E400FC: to=<big_daddy_o00@yahoo.com>, relay=mx3.mail.yahoo.com[4.79.181.13], delay=1, status=sent (250 ok dirdel)
    Mar 4 16:38:23 server1 postfix/qmgr[25137]: C0180E400FC: removed
     
  6. falko

    falko Super Moderator ISPConfig Developer

    To me this looks like a spam preventing measure from Hotmail because sending to Yahoo works.
    I could imagine that you don't have a proper PTR record or SPF record fro your domain, that's why Hotmail refuses to accept your mail - with one exception: if a Hotmail user sends you a mail, and you reply to that mail, then Hotmail seems to recognize that this was initiated by a Hotmail user and therefore thinks that this isn't spam.
    I'd contact the Hotmail support and ask what could cause this trouble.
     
  7. garfabian

    garfabian New Member

    Thanks falko, is there any info you can redirect me to about PTR record or SPF records.
     
  8. testing

    testing New Member

    I have the same issue but think the reason is something else

    Hi,

    I read this thread and I am experiencing the same issue as described. I can reply to a hotmail address and it works, however once I try to create from the webmail and send it, it doesn't go to my hotmail inbox. I do not think this is spam, Falco. I found out something interessting.

    I wrote an email to my email box on my server and also sent the email to some other hotmail account that I have. Then I did a REPLY ALL in webmail, and then it went back to the email that I sent it from (which was hotmail). Then for the other address, it now says reply to "mysecondaddress@hotmail.com"@hostname.domainname.com, which is wrong. So, something is happening with UebiMiau Webmail, but I am not sure how to fix it.

    If I use Outlook, however, everything works.

    I would appreciate any comments or help on this matter,

    Thanks,

    Geir
     
  9. testing

    testing New Member

    Here is my error log

    Here is my error log. Any ideas of what can be wrong? I am just a beginner at Linux... just starting to learn the fun of it...after spending years with microsoft.

    Any help would be appreciated.
    ............................................................................................................................................

    Mar 6 17:43:37 web pop3d: Connection, ip=[::ffff:192.168.1.199]
    Mar 6 17:43:37 web pop3d: LOGIN, user=web3_byoung1, ip=[::ffff:192.168.1.199]
    Mar 6 17:43:37 web pop3d: LOGOUT, user=web3_byoung1, ip=[::ffff:192.168.1.199], top=15477, retr=0, time=0
    Mar 6 17:53:38 web pop3d: Connection, ip=[::ffff:192.168.1.199]
    Mar 6 17:53:38 web pop3d: LOGIN, user=web3_byoung1, ip=[::ffff:192.168.1.199]
    Mar 6 17:53:38 web pop3d: LOGOUT, user=web3_byoung1, ip=[::ffff:192.168.1.199], top=15477, retr=0, time=0
    Mar 6 17:56:18 web postfix/smtpd[24417]: warning: connect to private/tlsmgr: No such file or directory
    Mar 6 17:56:19 web postfix/smtpd[24417]: warning: connect to private/tlsmgr: No such file or directory
    Mar 6 17:56:19 web postfix/smtpd[24417]: warning: problem talking to server private/tlsmgr: No such file or directory
    Mar 6 17:56:19 web postfix/smtpd[24417]: warning: no entropy for TLS key generation: disabling TLS support
    Mar 6 17:56:19 web postfix/smtpd[24417]: connect from web.consultingwizards.com[192.168.1.199]
    Mar 6 17:56:20 web postfix/smtpd[24417]: 047F2374043: client=web.consultingwizards.com[192.168.1.199]
    Mar 6 17:56:20 web postfix/cleanup[24420]: 047F2374043: message-id=<20060306225619.047F2374043@web.consultingwizards.com>
    Mar 6 17:56:20 web postfix/qmgr[23245]: 047F2374043: from=<byoung@janetandbrian.com>, size=776, nrcpt=1 (queue active)
    Mar 6 17:56:20 web postfix/smtp[24421]: warning: connect to private/tlsmgr: No such file or directory
    Mar 6 17:56:20 web postfix/smtpd[24417]: disconnect from web.consultingwizards.com[192.168.1.199]
    Mar 6 17:56:20 web pop3d: Connection, ip=[::ffff:192.168.1.199]
    Mar 6 17:56:20 web pop3d: LOGIN, user=web3_byoung1, ip=[::ffff:192.168.1.199]
    Mar 6 17:56:20 web pop3d: LOGOUT, user=web3_byoung1, ip=[::ffff:192.168.1.199], top=0, retr=0, time=0
    Mar 6 17:56:21 web postfix/smtp[24421]: warning: connect to private/tlsmgr: No such file or directory
    Mar 6 17:56:21 web postfix/smtp[24421]: warning: problem talking to server private/tlsmgr: No such file or directory
    Mar 6 17:56:21 web postfix/smtp[24421]: warning: no entropy for TLS key generation: disabling TLS support
    Mar 6 17:56:22 web postfix/smtp[24421]: 047F2374043: to=<geo@brreg.no>, relay=post2.brreg.no[195.43.63.195], delay=3, status=sent (250 2.6.0 <20060306225619.047F2374043@web.consultingwizards.com> Queued mail for delivery)
    Mar 6 17:56:22 web postfix/qmgr[23245]: 047F2374043: removed
     
  10. till

    till Super Moderator Staff Member ISPConfig Developer


    Which address is in the "to:" field when you reply in UebiMiau? This looks more like a formatting error in UebiMiau the a problem with your email server. Do you get the same behaviour when you use thunderbird or outlook as email client?
     
  11. testing

    testing New Member

    It works with outlook as email client, so there is something in UebiMiau Webmail that is causing this. However, I saw some errors in my log that I don't understand.

    In the To field, it says the email address correctly. It is when I receive it it says "myanotheremailaddress.hotmail.com"@host.domainname.com

    Isn't anyone else expriencing this issue?

    Geir
     
  12. till

    till Super Moderator Staff Member ISPConfig Developer

  13. falko

    falko Super Moderator ISPConfig Developer

  14. garfabian

    garfabian New Member

    Hey falko I found out that sending with outlook express worked fine for sending to msn could it be something wrong with the UebiMiau configuration.
     
  15. till

    till Super Moderator Staff Member ISPConfig Developer

    Please login to uebimiau and check i the account settings if your sender address is correct.
     
  16. testing

    testing New Member

    Hi,

    I could not find a acccount setting in the GUI of uebimiau where you can set the senders address. It only has "Name" and "Reply to" fields. It is located in some other configuration files?

    Geir
     
  17. falko

    falko Super Moderator ISPConfig Developer

    When you're logged in into Uebimiau, check out all the icons at the top. There's one (rather to the right) that lets you configure some settings.
     
  18. 3cwired_com

    3cwired_com New Member

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