Mail undelivered report from gmail and hotmail

Discussion in 'Installation/Configuration' started by Alertshot, Sep 28, 2010.

  1. Alertshot

    Alertshot New Member

    hi falko,

    when i try to send mail to gmail and hotmail using my ispconfig server it is undelivered
    and send me mailer daemon mail as follows
    This is the mail system at host server.zambahotels.com.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    : host gmail-smtp-in.l.google.com[72.14.213.27] said:
    550-5.7.1 [203.117.114.179] The IP you're using to send mail is not
    authorized 550-5.7.1 to send email directly to our servers. Please use the
    SMTP relay at 550-5.7.1 your service provider instead. Learn more at
    550 5.7.1 http://mail.google.com/support/bin/answer.py?answer=10336
    d18si15986507wam.68 (in reply to end of DATA command)




    This is the mail system at host server.zambahotels.com.

    I'm sorry to have to inform you that your message could not
    be delivered to one or more recipients. It's attached below.

    For further assistance, please send mail to postmaster.

    If you do so, please include this problem report. You can
    delete your own text from the attached returned message.

    The mail system

    : host mx3.hotmail.com[65.54.188.94] said: 550
    DY-001 Unfortunately, messages from 203.117.114.179 weren't sent. Please
    contact your Internet service provider. You can tell them that Hotmail does
    not relay dynamically-assigned IP ranges. You can also refer your provider
    to http://mail.live.com/mail/troubleshooting.aspx#errors. (in reply to MAIL
    FROM command)

    if i send to other private domain not even i recieved undelivered report
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    You seem to run your server on a dynamic IP which causes other systems to block your server as emails from dynamic IP addresses are normally spam. There are two solutions:

    a) Get a fixed IP address for your internet connection.
    b) Relay the emails trough the mailserver of your ISP instead of sending it directly from your server. You can set a email relayserver incl. username and password in ispconfig 3 under system > server config on the email tab.
     
  3. Alertshot

    Alertshot New Member

    Now i can send mail but could able to recieve mail for godaddy account

    hi i can send and receive mail from gmail and hotmail still i can send email to the private domains but couldnt able to receive email from the private domain example godaddy the error message as follows,

    Hi. This is the qmail-send program at smtpoutwbe08.prod.mesa1.secureserver.net.
    I'm afraid I wasn't able to deliver your message to the following addresses.
    This is a permanent error; I've given up. Sorry it didn't work out.

    <arun@harmoneehotels.com>:
    216.69.186.201 does not like recipient.
    Remote host said: 550 #5.1.0 Address rejected arun@harmoneehotels.com Giving up on 216.69.186.201.

    --- Below this line is a copy of the message.

    Return-Path: <arun.kumar@eastpacificcapital.com>
    Received: (qmail 9918 invoked from network); 29 Sep 2010 07:10:32 -0000
    Received: from unknown (HELO gem-wbe26.prod.mesa1.secureserver.net) (64.202.189.160)
    by smtpoutwbe08.prod.mesa1.secureserver.net with SMTP; 29 Sep 2010 07:10:32 -0000
    Received: (qmail 32383 invoked by uid 99); 29 Sep 2010 07:10:32 -0000
    Content-Transfer-Encoding: quoted-printable
    Content-Type: text/html; charset="utf-8"
    X-Originating-IP: 203.117.114.179
    User-Agent: Web-Based Email 5.2.32
    Message-Id: <20100929001032.d8f3b079168b4d893ab2021503a945a8.923fc55b85.wbe@email00.secureserver.net>
    From: <arun.kumar@eastpacificcapital.com>
    To: arun@harmoneehotels.com
    Subject: test
    Date: Wed, 29 Sep 2010 00:10:32 -0700
    Mime-Version: 1.0

    <html><body><span style=3D"font-family:Verdana; color:#000000; font-size:10= pt;"><div><span style=3D"font-family: Verdana; color: rgb(0, 0, 0); font-si=
    ze: 10pt;"><div>test<br mce_bogus=3D"1"></div></span></div></span></body></=
    html>

    Please reply asap!!
    Thank you.
     
  4. falko

    falko Super Moderator ISPConfig Developer

    Code:
    mh1:~# dig mx harmoneehotels.com
    
    ; <<>> DiG 9.3.4 <<>> mx harmoneehotels.com
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 17007
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;harmoneehotels.com.            IN      MX
    
    ;; ANSWER SECTION:
    harmoneehotels.com.     86400   IN      MX      10 mail.harmoneehotels.com.
    
    ;; Query time: 599 msec
    ;; SERVER: 213.133.98.98#53(213.133.98.98)
    ;; WHEN: Wed Oct  6 14:42:42 2010
    ;; MSG SIZE  rcvd: 57
    
    mh1:~# dig mail.harmoneehotels.com
    
    ; <<>> DiG 9.3.4 <<>> mail.harmoneehotels.com
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63300
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 3, AUTHORITY: 0, ADDITIONAL: 0
    
    ;; QUESTION SECTION:
    ;mail.harmoneehotels.com.       IN      A
    
    ;; ANSWER SECTION:
    mail.harmoneehotels.com. 3600   IN      [B][COLOR="Red"]CNAME[/COLOR][/B]   pop.secureserver.net.
    pop.secureserver.net.   3132    IN      CNAME   pop.where.secureserver.net.
    pop.where.secureserver.net. 286 IN      A       72.167.82.11
    
    ;; Query time: 203 msec
    ;; SERVER: 213.133.98.98#53(213.133.98.98)
    ;; WHEN: Wed Oct  6 14:42:49 2010
    ;; MSG SIZE  rcvd: 115
    
    mh1:~#
    The problem is that your MX record is pointing to a CNAME record. MX records must always point to an A record.
     
  5. Alertshot

    Alertshot New Member

    Now everthing fine

    Hi falko,
    Thank a lot man,starting from installation and configurations and even you people help me alot and i appreciate that once again thanks to Falko and Till.

    Thank you,
    Arun.
     

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