Mail server update to newest ispconfig version fail

Discussion in 'Installation/Configuration' started by Trix, Feb 16, 2022.

  1. Trix

    Trix Member HowtoForge Supporter


    Wanted to upgrade from 3.1.15p2 to the newest version of ispconfig on my master server and my mail server.
    I followed the steps that I should turn on maintenance mode, after that, I updated my master server to the newest version and after that, I started to update my mail server but ran into issues.

    I was having problems with passwords but I figured out that I can check the current config file in the interface lib and config file and use the credentials specified at the master server section. I did that and after that, I got this:

    MySQL master server hostname []:
    MySQL master server port [3306]:
    MySQL master server root username [root]: myuser
    MySQL master server root password []: mypassowrd
    MySQL master server database name [dbispconfig]:
    Checking ISPConfig database .. Enter password: 
    The one thing that I couldn't figure out is in the last line, why do I need to specify the password again when I already entered it at the master server root password. Or is this another password? If so then what password should I be looking for?

    Many thanks!
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    What OS are you running in the servers? Try testing your mysql credentials from the cli on the mail server to ensure they work to login as root in your master.

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