Mail Problem

Discussion in 'Installation/Configuration' started by toyito, Nov 7, 2005.

  1. toyito

    toyito New Member

    Hi:

    I have a problem in Mail configuration...i can send messages but i cant receive, from gmail i have the following error:

    Delivery to the following recipient failed permanently:

    xxxxx@xxxx.com

    Technical details of permanent failure:
    PERM_FAILURE: SMTP Error (state 9): 550 <bmenjivar@grupodatel.com>: Recipient address rejected: User unknown in virtual alias table

    Can you give some tip about that pls.

    Hector
     
  2. falko

    falko Super Moderator

  3. toyito

    toyito New Member

    Yes falko...the user bmenjivar@grupodatel is in virtusertable...

    Hector
     
  4. falko

    falko Super Moderator

  5. toyito

    toyito New Member

  6. till

    till Super Moderator

    Thats OK, one line is for the website and the other line for the Co-Domain.
     
  7. toyito

    toyito New Member

    Yup, but i still cant receive messages..... :mad:
     
  8. falko

    falko Super Moderator

    When you send an email to bmenjivar@grupodatel.com from your gmail account, do see anything related to this process in your mail log?

    Oh, I've just run
    Code:
    dig MX grupodatel.com
    and that's the result:
    That means that your email arrives at mail.zoneedit.com or mail5.zoneedit.com. I don't think your server is one of these so you have to change the MX record for grupodatel.com first.
     
  9. toyito

    toyito New Member

    Thanks Falko:

    Ill try to fix it...

    Hector
     
  10. toyito

    toyito New Member

    Thanks Falko:

    I make the changes in my MX records :D and now all is working fine...thanks a lot.

    Hector
     

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