Mail-Filter (CC) not working

Discussion in 'Installation/Configuration' started by bundfeg, May 31, 2021.

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  1. bundfeg

    bundfeg New Member HowtoForge Supporter

    Hi there,
    I have 3.2.2 running and noticed, that "Send copy to"-Filters are not being added to the .ispconfig.sieve-files in the maildirs. Autoresponder works fine and the files are being created or touched, when I change the cc-field. But despite of the following, they stay empty:

    Code:
    # This sieve script is generated by ISPConfig, any changes made will be overwritten.
    # You can create and activate a per-user sieve script (manually or via managesieve),
    # which will execute before this.
    
    require ["fileinto", "mailbox", "regex", "date", "relational", "vacation", "imap4flags", "envelope", "subaddress", "copy", "reject"];
    
    Any ideas?
    Thanks, Chris
     
  2. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    You should update to the current version. Apart from that, there is a checkbox in the mailbox for whether it forwards in the mta or lda, it sounds like you are expecting lda. There are differences in the two, but generally forwarding in the mta is better; is it not working? (Or maybe that question is premature; update to the current ispconfig version, and then answer that.)
     
  3. till

    till Super Moderator Staff Member ISPConfig Developer

    And yo you maybe use a custom sieve config template that might be incompatible with the ISPConfig version you use now?
     
  4. bundfeg

    bundfeg New Member HowtoForge Supporter

    Since we have a non-standard-mail-setup the ispconfig-updates usually break stuff, but I will ask my admins to do the update.

    I have no custom templates in /usr/local/ispconfig/server/conf-custom at all.

    I'll come back after the update, thanks so far :)
     
  5. till

    till Super Moderator Staff Member ISPConfig Developer

    The mail setup has changed quite a bit in the past few releases, if you have a heavily customized setup, you should better test it on a separate machine first to ensure your setup is still compatible with our new setup.
     
  6. Jesse Norell

    Jesse Norell ISPConfig Developer Staff Member ISPConfig Developer

    Ensure you check conf-custom/install/, too.
     

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