Mail Authentication

Discussion in 'Installation/Configuration' started by midcarolina, Jan 9, 2012.

  1. midcarolina

    midcarolina New Member

    Hi,

    I had two problems earlier with the use of ISPConfig 2, but the help link has gotten me much further along. I have installed the two packages that I needed and phpMyAdmin is working. Also, the webmail package installation was successful, but I still cannot get any passwords authenticated. I also use Firefox Thunderbird, which is recognizing the server, but won't accept the password either. Here is my most recent maillog:

    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 334 VXNlcm5hbWU6
    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: YWRtaW5AaG9zdHdpdGhzdXBwb3J0LmNvbQ==
    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_next: decoded response: admin@hostwithsupport.com
    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_auth_response: uncoded server challenge: Password:
    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 334 UGFzc3dvcmQ6
    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: ZGFubnkwNQ==
    Jan 9 10:29:21 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_next: decoded response: danny05
    Jan 9 10:29:23 hostfive postfix/smtpd[10378]: warning: adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: SASL LOGIN authentication failed: authentication failure
    Jan 9 10:29:23 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 535 5.7.8 Error: authentication failed: authentication failure
    Jan 9 10:29:34 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: AUTH PLAIN AGFkbWluQGhvc3R3aXRoc3VwcG9ydC5jb20ARGFubnkwMDU=
    Jan 9 10:29:34 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_create: SASL service=smtp, realm=(null)
    Jan 9 10:29:34 hostfive postfix/smtpd[10378]: name_mask: noanonymous
    Jan 9 10:29:34 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_first: sasl_method PLAIN, init_response AGFkbWluQGhvc3R3aXRoc3VwcG9ydC5jb20ARGFubnkwMDU=
    Jan 9 10:29:34 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_first: decoded initial response
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: warning: SASL authentication failure: Password verification failed
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: warning: adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: SASL PLAIN authentication failed: authentication failure
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 535 5.7.8 Error: authentication failed: authentication failure
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: AUTH LOGIN
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_create: SASL service=smtp, realm=(null)
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: name_mask: noanonymous
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_first: sasl_method LOGIN
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_auth_response: uncoded server challenge: Username:
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 334 VXNlcm5hbWU6
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: YWRtaW5AaG9zdHdpdGhzdXBwb3J0LmNvbQ==
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_next: decoded response: admin@hostwithsupport.com
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_auth_response: uncoded server challenge: Password:
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 334 UGFzc3dvcmQ6
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: RGFubnkwMDU=
    Jan 9 10:29:36 hostfive postfix/smtpd[10378]: xsasl_cyrus_server_next: decoded response: Danny005
    Jan 9 10:29:38 hostfive postfix/smtpd[10378]: warning: adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: SASL LOGIN authentication failed: authentication failure
    Jan 9 10:29:38 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 535 5.7.8 Error: authentication failed: authentication failure
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: QUIT
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 221 2.0.0 Bye
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: match_hostname: adsl-070-155-163-002.sip.cae.bellsouth.net ~? 127.0.0.0/8
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: match_hostaddr: 70.155.163.2 ~? 127.0.0.0/8
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: match_hostname: adsl-070-155-163-002.sip.cae.bellsouth.net ~? [::1]/128
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: match_hostaddr: 70.155.163.2 ~? [::1]/128
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: match_list_match: adsl-070-155-163-002.sip.cae.bellsouth.net: no match
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: match_list_match: 70.155.163.2: no match
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: send attr request = disconnect
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: send attr ident = smtp:70.155.163.2
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: private/anvil: wanted attribute: status
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: input attribute name: status
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: input attribute value: 0
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: private/anvil: wanted attribute: (list terminator)
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: input attribute name: (end)
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: disconnect from adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: master_notify: status 1
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: connection closed
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: proxymap stream disconnect
    Jan 9 10:29:40 hostfive postfix/smtpd[10378]: auto_clnt_close: disconnect private/tlsmgr stream
    Jan 9 10:30:50 hostfive freshclam[3383]: Received signal: wake up
    Jan 9 10:30:50 hostfive freshclam[3383]: ClamAV update process started at Mon Jan 9 10:30:50 2012
    Jan 9 10:30:50 hostfive freshclam[3383]: Your ClamAV installation is OUTDATED!
    Jan 9 10:30:50 hostfive freshclam[3383]: Local version: 0.97.2 Recommended version: 0.97.3
    Jan 9 10:30:50 hostfive freshclam[3383]: DON'T PANIC! Read http://www.clamav.net/support/faq
    Jan 9 10:30:50 hostfive freshclam[3383]: main.cld is up to date (version: 54, sigs: 1044387, f-level: 60, builder: sven)
    Jan 9 10:30:50 hostfive freshclam[3383]: daily.cld is up to date (version: 14279, sigs: 67230, f-level: 63, builder: ccordes)
    Jan 9 10:30:50 hostfive freshclam[3383]: bytecode.cvd is up to date (version: 160, sigs: 38, f-level: 63, builder: edwin)
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] ***********************************************************
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] *** This version of the ClamAV engine is outdated. ***
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] ***********************************************************
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] ***********************************************************
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] *** This version of the ClamAV engine is outdated. ***
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] *** DON'T PANIC! Read http://www.clamav.net/support/faq ***
    Jan 9 10:30:50 hostfive freshclam[3383]: [LibClamAV] ***********************************************************
    Jan 9 10:30:50 hostfive freshclam[3383]: --------------------------------------
    Jan 9 10:31:20 hostfive postfix/smtpd[10378]: idle timeout -- exiting
    Jan 9 10:33:00 hostfive postfix/anvil[10381]: statistics: max connection rate 1/60s for (smtp:70.155.163.2) at Jan 9 10:29:20
    Jan 9 10:33:00 hostfive postfix/anvil[10381]: statistics: max connection count 1 for (smtp:70.155.163.2) at Jan 9 10:29:20
    Jan 9 10:33:00 hostfive postfix/anvil[10381]: statistics: max cache size 1 at Jan 9 10:29:20
    Jan 9 10:35:54 hostfive dovecot: imap-login: Disconnected (auth failed, 2 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=70.155.163.2, lip=192.168.11.17, TLS
    Jan 9 10:41:41 hostfive dovecot: pop3-login: Aborted login (auth failed, 1 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=72.15.150.115, lip=192.168.11.17
    Jan 9 10:45:54 hostfive dovecot: imap-login: Disconnected (auth failed, 2 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=70.155.163.2, lip=192.168.11.17, TLS
    Jan 9 10:52:53 hostfive dovecot: pop3-login: Disconnected (auth failed, 1 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=209.85.220.143, lip=192.168.11.17
    Jan 9 10:55:54 hostfive dovecot: imap-login: Disconnected (auth failed, 2 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=70.155.163.2, lip=192.168.11.17, TLS
    Jan 9 10:57:49 hostfive dovecot: pop3-login: Aborted login (auth failed, 1 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=72.15.150.115, lip=192.168.11.17
    Jan 9 11:05:54 hostfive dovecot: imap-login: Disconnected (auth failed, 2 attempts): user=<admin@hostwithsupport.com>, method=PLAIN, rip=70.155.163.2, lip=192.168.11.17, TLS

    Thanks for the help.
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Which exact username did you use to login with your email client?
     
  3. midcarolina

    midcarolina New Member

    I actually tried it three different ways for the user:

    1. Generated by system web1_admin
    2. Just admin
    3. The entire address admin@example.com
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    The username is admin. According to the log you posted, the email address was used and not "web1_admin".
     
  5. midcarolina

    midcarolina New Member

    Ok, here is the latest error log having used specifically the cpanel generated user ONLY:

    Jan 9 11:32:18 hostfive postfix/smtpd[11837]: rewrite stream disconnect
    Jan 9 11:32:18 hostfive postfix/smtpd[11831]: warning: SASL authentication failure: Password verification failed
    Jan 9 11:32:18 hostfive postfix/smtpd[11831]: warning: adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: SASL PLAIN authentication failed: authentication failure
    Jan 9 11:32:18 hostfive postfix/smtpd[11831]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 535 5.7.8 Error: authentication failed: authentication failure
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: AUTH LOGIN
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: xsasl_cyrus_server_create: SASL service=smtp, realm=(null)
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: name_mask: noanonymous
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: xsasl_cyrus_server_first: sasl_method LOGIN
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: xsasl_cyrus_server_auth_response: uncoded server challenge: Username:
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 334 VXNlcm5hbWU6
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: YWRtaW5AaG9zdHdpdGhzdXBwb3J0LmNvbQ==
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: xsasl_cyrus_server_next: decoded response: admin@hostwithsupport.com
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: xsasl_cyrus_server_auth_response: uncoded server challenge: Password:
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 334 UGFzc3dvcmQ6
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: RGFubnkwMDU=
    Jan 9 11:32:19 hostfive postfix/smtpd[11831]: xsasl_cyrus_server_next: decoded response: XXXXXXXX
    Jan 9 11:32:21 hostfive postfix/smtpd[11831]: warning: adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: SASL LOGIN authentication failed: authentication failure
    Jan 9 11:32:21 hostfive postfix/smtpd[11831]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 535 5.7.8 Error: authentication failed: authentication failure
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: < adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: QUIT
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: > adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]: 221 2.0.0 Bye
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: match_hostname: adsl-070-155-163-002.sip.cae.bellsouth.net ~? 127.0.0.0/8
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: match_hostaddr: 70.155.163.2 ~? 127.0.0.0/8
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: match_hostname: adsl-070-155-163-002.sip.cae.bellsouth.net ~? [::1]/128
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: match_hostaddr: 70.155.163.2 ~? [::1]/128
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: match_list_match: adsl-070-155-163-002.sip.cae.bellsouth.net: no match
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: match_list_match: 70.155.163.2: no match
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: send attr request = disconnect
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: send attr ident = smtp:70.155.163.2
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: private/anvil: wanted attribute: status
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: input attribute name: status
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: input attribute value: 0
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: private/anvil: wanted attribute: (list terminator)
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: input attribute name: (end)
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: disconnect from adsl-070-155-163-002.sip.cae.bellsouth.net[70.155.163.2]
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: master_notify: status 1
    Jan 9 11:32:24 hostfive postfix/smtpd[11831]: connection closed
    Jan 9 11:33:53 hostfive postfix/smtpd[11837]: idle timeout -- exiting
    Jan 9 11:33:53 hostfive postfix/smtpd[11831]: proxymap stream disconnect
    Jan 9 11:33:53 hostfive postfix/smtpd[11831]: auto_clnt_close: disconnect private/tlsmgr stream
    Jan 9 11:34:04 hostfive postfix/smtpd[11831]: idle timeout -- exiting
     

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