mail-address "unknown user"

Discussion in 'Server Operation' started by janvl, Oct 28, 2019.

  1. janvl

    janvl New Member

    Hi,
    I have made an email-address in isp-config latest update made.
    I can send email but not receive email, the sender gets "unknown user".
    Mail from other Domains on the same server work normal.

    Where do i start looking for the problem, in the postfix logfiles i cannot find anything.
    Gratefull for any hint.

    [edit]
    seems my mistake, needed to change the hostname to "server.mydomain.tld" instead of "mydomain.tld"
    just renamed it, now see what happens.
    [edit2]
    problem solved

    regards,
    Jan
     
    Last edited: Oct 28, 2019
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The most likely reason is that you used that domain in postfix main.cf file or as server hostname. The hostname must be a subdomain and the domain may not be listed in myhostname or mydomain in postfix main.cf.
     
  3. janvl

    janvl New Member

    wow Till, you are fast!
    Thanks for the reply but I am glad it is solved.
    The more I use ISPConfig, the more I like it!

    Kind regards,
    Jan
     
    till likes this.

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