Login Problem with Roundcube

Discussion in 'Plugins/Modules/Addons' started by gandalf4711, May 25, 2020.

  1. gandalf4711

    gandalf4711 New Member

    Hello Duds,
    I am running a ISPConfig3 Server on Debian 9 and I'm using Roundcube for webmail. It worked fine for several years.
    But after an Debian system update I can't login anymore to the webmail. I get an Error 500. Here is the Apache error log.
    I checked the Roundcube installation but didn't find any errors.

    Can anyone help please

    Thanks OLI
     
  2. Th0m

    Th0m Active Member HowtoForge Supporter

  3. gandalf4711

    gandalf4711 New Member

    Thanks for the fast Answer.
    But, yes I restarted the Server, but didn't had any effect.

    Someone any other sugestions?
     
  4. ahrasis

    ahrasis Well-Known Member

    It could have been due to the upgrade. Do try to run all steps in the tutorial for your latest debian. I suspect an incompatible php version with roundcube version but that is just a guess.
     
  5. elmacus

    elmacus Active Member HowtoForge Supporter

    Check your config:
    Code:
    nano /etc/roundcube/config.inc.php
    I guess there is different:
    $config
    vs
    $rcmail_config

    And check the plugins, mine looks like:
    $config['plugins'] = array("jqueryui", "zipdownload","ispconfig3_account", "ispconfig3_autoreply", "ispconfig3_spam", "ispconfig3_fetchmail", "ispconfig3_filter","ispconfig3_forward","ispconfig3_wblist");
     
    ahrasis and Th0m like this.
  6. Th0m

    Th0m Active Member HowtoForge Supporter

    This reminded me of a issue I had a while ago, they removed rcmail from the config files if I reckon correctly.
     
  7. ahrasis

    ahrasis Well-Known Member

    I guess that is why we need to check and do all the steps as advised by the tutorial immediately after the OS version update as the $config part is also clearly mentioned in there:
    There could be others that are overlooked after the update so I think checking them all is the best.
     
  8. gandalf4711

    gandalf4711 New Member

    Thanks for all the answers, but nothing worked out.
    I post my /etc/roundcube/config.inc.php
    Any other sugestions??
    Thanks
    OLI
     
  9. Th0m

    Th0m Active Member HowtoForge Supporter

    Code:
    // this key is used to encrypt the users imap password which is stored
    // in the session record (and the client cookie if remember password is enabled).
    // please provide a string of exactly 24 chars.
    // YOUR KEY MUST BE DIFFERENT THAN THE SAMPLE VALUE FOR SECURITY REASONS
    $config['des_key'] = 'YwAu';
    This should be a string of 24 chars, generate one and place it here. I don't think this is what's causing the issue, but it is a misconfig
     
  10. gandalf4711

    gandalf4711 New Member

    Oh ... Yes .. I deleted most of it ... before posting.
    I didnt know, if it is a security reason if I Post the whole Key
     
  11. elmacus

    elmacus Active Member HowtoForge Supporter

    Do you have all those plugins installed ?
    Show us your php error.log.
     
  12. gandalf4711

    gandalf4711 New Member

    It already worked. So I think I installed it right, with all the plugins needed. As I mentioned in the first post, after a update it stoped working.
    Here is the pphp error:
     
  13. Steini86

    Steini86 Active Member

    Was it an update (same Debian version) or an upgrade (new Debian version). Just asking, because a new debian version will install a new php version.
    Have you done something else (activating http2, changing apache MPM, php-fpm?)

    What roundcube version do you have installed? Looks like a specific roundcube problem, maybe ask the experts at https://www.roundcubeforum.net/ or https://github.com/roundcube/roundcubemail/issues
     
  14. Th0m

    Th0m Active Member HowtoForge Supporter

    Can you share <roundcube folder>/program/include/rcmail.php with us?
     

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