IspConfig shell-user dosn't work

Discussion in 'Installation/Configuration' started by Alex880, Jan 3, 2018.

  1. Alex880

    Alex880 New Member

    Hi mates.
    I have a problem. I have installed Ispconfig 3 on debian 9.
    I have create a client, a website, ftp account and all working good. then i have create a shell-user for ssh access to my site, but when i try to connect the shell show me "Permission denied, please try again". i have try whit "none" and "Jailkit" but dosn't work. I have to see inside Home directory if was create the user and i see it, but i can login with the Shell-user account that i have create.

    Can help me to solve this problem?
    sorry for my bad english.
  2. Taleman

    Taleman Well-Known Member HowtoForge Supporter

    Check that both the username and password are correct.
    Before logging in, leave this command running on the server where you are connecting:
    tail -f  /var/log/auth.log
    Exit it with Control-C when no longer needed.
    Use ssh -v when connecting to get more info on what goes wrong.
    Alex880 likes this.
  3. Alex880

    Alex880 New Member

    I solve the problem. Was the putty incorrect paste...!!!! I have switch to my mac, and all it ok now. Thanks.

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