ISPConfig, Postfix, Courier: Cannot send or read mail

Discussion in 'Server Operation' started by karazy-k, May 11, 2009.

  1. karazy-k

    karazy-k New Member

    I have Debian 5 Linux box running ISPConfig 2. I am having trouble with my mail server.

    Using a mail client like Outlook or Thundermail, I cannot logon to my mail server and receive mail.

    With the RoundCube package, I can logon to a user I created, but cannot send mail from the RoundCube interface.

    I have my MX records pointing at my mail server. I can send a message and it shows in my RoundCube inbox, but the contents of the message are never loaded, and as I mentioned before an external mail client like Outlook cannot retrieve the mail.

    I'm not sure where to begin. I don't know if the trouble is with a mysql database or if a configuration file isn't set up properly. Can anyone help?

  2. topdog

    topdog Active Member

    Check the maillog for errors and post the error messages.
  3. karazy-k

    karazy-k New Member

    When I send from within Roundcube...

    May 12 10:53:08 kyleserver1 postfix/smtp[4843]: 132003D841D: to=<[email protected]>,[]:25, delay=31, delays=0.09/0.06/0.78/30, dsn=5.7.1, status=bounced (host[] said: 550-5.7.1 [] [B]The IP you're using to send mail is not authorized to [/B]550-5.7.1 send email directly to our servers. Please use the SMTP relay at your 550-5.7.1 service provider instead. Learn more at   550 5.7.1 .com/support/bin/ 4si277647qwe.7 (in reply to end of DATA command))
    May 12 10:53:08 kyleserver1 postfix/cleanup[4839]: 69F883D849C: message-id=<[email protected]>
    May 12 10:53:08 kyleserver1 postfix/bounce[4861]: 132003D841D: sender non-delivery notification: 69F883D849C
    May 12 10:53:08 kyleserver1 postfix/qmgr[26204]: 132003D841D: removed
    This error says I'm not authorized to send mail?

    When I send to Roundcube

    from=<[email protected]>, size=2067, nrcpt=1 (queue active)
    May 12 10:58:01 kyleserver1 postfix/local[5047]: 885DB3D841D: to=<[email protected]>, orig_to=<[email protected]>, relay=local, delay=3.7, delays=0.3/0.01/0/3.4, dsn=2.0.0, status=sent (forwarded as 292E53D8498)
    May 12 10:58:01 kyleserver1 postfix/qmgr[26204]: 885DB3D841D: removed
    May 12 10:58:27 kyleserver1 postfix/smtpd[5042]: disconnect from[]
    May 12 10:58:33 kyleserver1 postfix/smtp[5078]: 292E53D8498: to=<[email protected]>, orig_to=<[email protected]>,[]:25, delay=32, delays=0.01/0.01/0.39/32, dsn=2.0.0, status=sent (250 2.0.0 OK 1242151113 30si324818wfg.30)
    May 12 10:58:33 kyleserver1 postfix/qmgr[26204]: 292E53D8498: [B]removed[/B]
    Am I not able to read the messages because they are being removed?

    I am using Mac Mail as my mail client. When I try to setup my email account on ISPConfig, I do not know what to put for incoming mail server and outgoing mail server. Do I need to create a virtual mail server, e.g.

    Thanks for the help
  4. topdog

    topdog Active Member

    You need to use your ISP's smtp server as a smarthost.
  5. karazy-k

    karazy-k New Member

    Thanks topdog, but I do not know what that means. I thought my mail server was an smtp server. Could you be more detailed in your explanation?
  6. falko

    falko Super Moderator ISPConfig Developer

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