ISPConfig FTP problem

Discussion in 'General' started by [email protected], Sep 24, 2008.


    [email protected] New Member

    O people of expert i have problem regarding FTPdPro on ubuntu server 8.04 LTS i followed this tutorial i install ISPconfig as hosting control panel , I have created a new user in the hosting panel under ISP Manager > new client > then give it FTP access when i try to connect to the ftp server connection fails because it seems the user is not created or creation trhough ISPConfig is not working
    Connected to x.x.x.x.
    220 ProFTPD 1.3.1 Server (Debian) [::ffff:x.x.x.x]
    Name (x.x.x.x:administrator): scu
    331 Password required for scu
    530 Login incorrect.
    Login failed.

    Thanks in advance for your help
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    1) Did you enable the ftp checkbox in the settings of the website in ispconfig?
    2) Are you sure that the username is really scu and not something like web1_scu ?

    [email protected] New Member

    Thanks for your reply
    yes i did do check the FTP access checkbox and i tried to add the prefix web1_ to user named scu becoming web1_scu
    but the login fails
    i do access client's host control panel with the following data
    user : scu
    pwd : scu
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the output of the command:

    gep scu /etc/passwd

    [email protected] New Member

  6. falko

    falko Super Moderator ISPConfig Developer

    Did you create a user for that web site on the User & Email tab?
  7. JeGr

    JeGr Member

    The CP login user is not equal to the user that may access via FTP. For FTP you need to create a user via email&users and give it administrator rights.

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