At times like these I do wish i was more of a dev. I've been playin around with ISPconfig for awhile now and its great love everything about it. But the few things its lacking i've been finding in freeside .. granted that freeside is very lacking when it comes to docs. I'd love to see someone take the two and run with it. those two with some sort of radius would be an out of the box ISP. Something to consider for those that are doing everything and not just the hosting.