ISPConfig faiture

Discussion in 'Installation/Configuration' started by glt50, Jul 1, 2006.

  1. glt50

    glt50 New Member

    Hi

    I am using Debian Sarge 3.1 and trying to install ISPconfig but I cannot as it fails.

    How do I review the error logs to determine where my problems are?

    The messages on the screen that I can see appears that php binary coming with the ISPconfig does not work properly on my system. The installation routine stops here!

    But there are other errors but I cannot work out what they are.

    Amy help will be appreciated.
     
  2. Hans

    Hans Moderator Moderator HowtoForge Supporter ISPConfig Developer

  3. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Please post all error messages here.
     
  4. glt50

    glt50 New Member

    Yes I did. However, I did have a problem with saslauthd. I was getting an error

    Starting SASL Authentication Daemon: (failed)

    I have ignored that problem for the present.

    Otherwise, everything I have done appears to be fine.
     
  5. glt50

    glt50 New Member

    Error log for ISPConfig

    Fri Jun 30 22:33:24 IST 2006 - [ISPConfig] - installation directory: /install_ispconfig

    Fri Jun 30 22:33:24 IST 2006 - [ISPConfig] - operating system: Debian 3.1

    Fri Jun 30 22:33:27 IST 2006 - [ISPConfig] - Neuinstallation eines ISPConfig-Systems. / Installation of a new ISPConfig system. / Installation d'ISPConfig sur un nouveau système.

    Fri Jun 30 22:34:03 IST 2006 - [ISPConfig] - selected language: en

    Fri Jun 30 22:34:13 IST 2006 - [ISPConfig] - installation note accepted

    Fri Jun 30 22:34:30 IST 2006 - [ISPConfig] - licence accepted

    Fri Jun 30 22:34:52 IST 2006 - [ISPConfig] - installation mode: standard

    Fri Jun 30 22:35:28 IST 2006 - [ISPConfig] - mail: postfix

    Fri Jun 30 22:35:28 IST 2006 - [ISPConfig] - dist_mail=postfix ##

    Fri Jun 30 22:35:28 IST 2006 - [ISPConfig] - dist_mail_log=/var/log/mail.log ##

    Fri Jun 30 22:35:28 IST 2006 - [ISPConfig] - dist_mail_virtusertable=/etc/postfix/virtusertable ##

    Fri Jun 30 22:35:28 IST 2006 - [ISPConfig] - dist_mail_local_host_names=/etc/postfix/local-host-names ##

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - ftp: proftpd

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - dist_ftp=proftpd ##

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - dist_ftp_conf=/etc/proftpd.conf ##

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - dist_ftp_version=standalone ##

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - dist_ftp_log=/var/log/xferlog ##

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - procmail found: /usr/bin/procmail

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - quota found: /usr/bin/quota

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - mysql found: /usr/bin/mysql

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - openssl found: /usr/bin/openssl

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - named found: /usr/sbin/named

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - iptables found: /sbin/iptables

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - httpd found: /usr/bin/httpd

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - httpd syntax ok!

    Fri Jun 30 22:35:40 IST 2006 - [ISPConfig] - dist_path_httpd_root=/home/www ##

    Fri Jun 30 22:35:46 IST 2006 - [ISPConfig] - symbolic link from /var/lib/mysql/mysql.sock to /var/run/mysqld/mysqld.sock created

    Fri Jun 30 22:35:46 IST 2006 - [ISPConfig] - Directory /var/www/sharedip created.

    Fri Jun 30 22:35:46 IST 2006 - [ISPConfig] - Use sharedip_index.html_en as SharedIP default page.

    Fri Jun 30 22:41:20 IST 2006 - [ISPConfig] - WARNING: could not unpack ISPConfig system

    Fri Jun 30 22:41:20 IST 2006 - [ISPConfig] - ERROR: The PHP binary coming with ISPConfig does not work properly on your system! The installation routine stops here!

    Fri Jun 30 22:45:18 IST 2006 - [ISPConfig] - installation directory: /install_ispconfig

    Fri Jun 30 22:45:18 IST 2006 - [ISPConfig] - operating system: Debian 3.1

    Fri Jun 30 22:45:21 IST 2006 - [ISPConfig] - Neuinstallation eines ISPConfig-Systems. / Installation of a new ISPConfig system. / Installation d'ISPConfig sur un nouveau système.

    Fri Jun 30 22:45:24 IST 2006 - [ISPConfig] - selected language: en

    Fri Jun 30 22:45:30 IST 2006 - [ISPConfig] - installation note accepted

    Fri Jun 30 22:45:35 IST 2006 - [ISPConfig] - licence accepted

    Fri Jun 30 22:45:38 IST 2006 - [ISPConfig] - installation mode: standard

    Fri Jun 30 22:45:40 IST 2006 - [ISPConfig] - mail: postfix

    Fri Jun 30 22:45:40 IST 2006 - [ISPConfig] - dist_mail=postfix ##

    Fri Jun 30 22:45:40 IST 2006 - [ISPConfig] - dist_mail_log=/var/log/mail.log ##

    Fri Jun 30 22:45:40 IST 2006 - [ISPConfig] - dist_mail_virtusertable=/etc/postfix/virtusertable ##

    Fri Jun 30 22:45:40 IST 2006 - [ISPConfig] - dist_mail_local_host_names=/etc/postfix/local-host-names ##

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - ftp: proftpd
    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - dist_ftp=proftpd ##

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - dist_ftp_conf=/etc/proftpd.conf ##

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - dist_ftp_version=standalone ##

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - dist_ftp_log=/var/log/xferlog ##

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - procmail found: /usr/bin/procmail

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - quota found: /usr/bin/quota

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - mysql found: /usr/bin/mysql

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - openssl found: /usr/bin/openssl

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - named found: /usr/sbin/named

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - iptables found: /sbin/iptables

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - httpd found: /usr/bin/httpd

    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - httpd syntax ok!
    Fri Jun 30 22:45:43 IST 2006 - [ISPConfig] - dist_path_httpd_root=/home/www ##

    Fri Jun 30 22:45:47 IST 2006 - [ISPConfig] - Directory /var/www/sharedip created.

    Fri Jun 30 22:45:47 IST 2006 - [ISPConfig] - Use sharedip_index.html_en as SharedIP default page.

    Fri Jun 30 22:49:46 IST 2006 - [ISPConfig] - WARNING: could not unpack ISPConfig system

    Fri Jun 30 22:49:46 IST 2006 - [ISPConfig] - ERROR: The PHP binary coming with ISPConfig does not work properly on your system! The installation routine stops here!

    As you can see, I have made two attempts to install ISPConfig and it stops at the same place. Is this a hardware problem?
     
  6. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Can you post the real error messages from the installation process, not from the log?
    From which directory do you try to install?
     
  7. Hans

    Hans Moderator Moderator HowtoForge Supporter ISPConfig Developer

  8. glt50

    glt50 New Member

    The error message on installation is
    ERROR: The PHP binary coming with ISPConfig does not work properly on your system! The installation routine stops here!
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory

    The file ISPConfig.tar.gz is in my root directory where I run the command
    tar xvfz ISPCongfig*.tar.gz

    I then enter the command
    cd install_ispconfig

    Then run
    ./setup

    This is as per the ISPConfig setup instructions.
     
  9. till

    till Super Moderator Howtoforge Staff HowtoForge Supporter ISPConfig Developer

    Please post the error message that is before the message
    in the compilation output.
     
  10. glt50

    glt50 New Member

    Thankx for your reply, but I do not know how to capture the compilation output. Help here will be greatly appreciated.
     
  11. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    You don't need to post the complete output here, just the last 100 or so lines that contain the real error.
     
  12. glt50

    glt50 New Member

    In my last entry, I was requesting HOW to capture these lines of output. Is there a file that this information is recorded? I do not know how to capsture the lines of output that is displayed on the screen.

    How is this done?
     
  13. till

    till Super Moderator Howtoforge Staff HowtoForge Supporter ISPConfig Developer

    If you use a SSH client like putty to connect to your server, you can mark the lines with your mouse and then paste it to to the forum or a text editor.
     
  14. glt50

    glt50 New Member

    Tx for the help, now I understand how to do it.

    STEP 2: Generating X.509 certificate signing request for CA [ca.csr]
    You are about to be asked to enter information that will be incorporated
    into your certificate request.
    What you are about to enter is what is called a Distinguished Name or a DN.
    There are quite a few fields but you can leave some blank
    For some fields there will be a default value,
    If you enter '.', the field will be left blank.
    -----
    1. Country Name (2 letter code) [XY]:.
    2. State or Province Name (full name) [Snake Desert]:.
    3. Locality Name (eg, city) [Snake Town]:.
    4. Organization Name (eg, company) [Snake Oil, Ltd]:.
    5. Organizational Unit Name (eg, section) [Certificate Authority]:.
    6. Common Name (eg, CA name) [Snake Oil CA]:.
    7. Email Address (eg, name@FQDN) [ca@snakeoil.dom]:.
    error, no objects specified in config file
    problems making Certificate Request
    mkcert.sh:Error: Failed to generate certificate signing request
    make[1]: *** [certificate] Error 1
    make[1]: Leaving directory `/install_ispconfig/compile_aps/apache_1.3.34/src'
    make: *** [certificate] Error 2
    ERROR: Could not make certificate for Apache
    cd: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    cd: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/aps.tar.gz': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/spamassassin.tar.gz': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/uudeview.tar.gz': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/clamav.tar.gz': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/cronolog': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/cronosplit': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/ispconfig_tcpserver': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/zip': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `binaries/unzip': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    tar: spamassassin.tar.gz: Cannot open: No such file or directory
    tar: Error is not recoverable: exiting now
    tar: Child returned status 2
    tar: Error exit delayed from previous errors
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `spamassassin': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    tar: uudeview.tar.gz: Cannot open: No such file or directory
    tar: Error is not recoverable: exiting now
    tar: Child returned status 2
    tar: Error exit delayed from previous errors
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `uudeview': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    tar: clamav.tar.gz: Cannot open: No such file or directory
    tar: Error is not recoverable: exiting now
    tar: Child returned status 2
    tar: Error exit delayed from previous errors
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    mv: cannot stat `clamav': No such file or directory
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    tar: aps.tar.gz: Cannot open: No such file or directory
    tar: Error is not recoverable: exiting now
    tar: Child returned status 2
    tar: Error exit delayed from previous errors
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory
    ./setup2: line 794: ispconfig_tmp/php/bin/php: No such file or directory
    ERROR: The PHP binary coming with ISPConfig does not work properly on your system! The installation routine stops here!
    job-working-directory: could not get current directory: getcwd: cannot access parent directories: No such file or directory

    Here is the screen output.

    Tx in advance for yr help.
     
  15. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    It seems you entered something wrong when you tried to create the certificate. Please try to accept the default values.
     
  16. glt50

    glt50 New Member

    Tx for the info. I think I was not putting in any information for creating the certificate. Country etc. I entered a . which was for a 'blank' entry.This appears to be not acceptable. Maybe the instructions at this point should be more clear, or not allow a 'blank' entry.

    Well, now I have progressed with the installation but I am stuck on MySQL

    Please enter the IP address of the ISPConfig web: 192.169.1.4
    Please enter the host name: www
    Please neter the domain XXX.com
    The URL is not reachable!

    As far as I can see, the entered detail is correct. Is there an obvious error that I am making?

    Tx in advance for the help.
     
  17. falko

    falko Super Moderator Howtoforge Staff Moderator HowtoForge Supporter ISPConfig Developer

    Make sure www.XXX.com can be pinged. This implies that there's an A record for www.XXX.com, or that www.XXX.com is listed in /etc/hosts, and that your firewall doesn't block pings. The ISPConfig installer tries to ping www.XXX.com to make sure it exists.
     

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