ISPConfig Email Forwarding Error

Discussion in 'Installation/Configuration' started by stirfry, Jul 2, 2007.

  1. stirfry

    stirfry New Member

    Under User & Email -> Advanced Settings I'm trying to get email forwarding to work. Email works fine except when I put an email address in the Forward field, I get the following error in a returned/bounced email:

    <[email protected]> (expanded from <[email protected]>): can't create user output file. Command output: procmail: Couldn't create "/var/mail/shaun"

    I'm not sure how to correct this.

    Much thanks in advance!
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please make sure that you set the diskspace quota of the user > 0 or to "-1" if you want to get him unlimited quota.
  3. stirfry

    stirfry New Member

    Thanks for your reply, Till.

    Under "User & Email" individual user settings I've got the "WebSpace MB:" value at "300". Is that what you were referring to?
  4. stirfry

    stirfry New Member

    Ok, here's an update. I changed the group ownership of /var/mail to be the "mail" group. Now it can create the /var/mail/shaun file, so I don't get a bounce back, and I see my test message in that file. However it's still is not forwarding the message to the address I specified in ISPConfig.
  5. stirfry

    stirfry New Member

    Ok, I changed the forward value to a different external email address and this is working now.

    I think my problem was that I was trying to forward the mail to an external address, but I had listed that address next to the localhost IP in my /etc/hosts file in anticipation of migrating the site over. I think Postfix thought it was local mail and delivered it to [email protected]

    Thanks for having patience with me and I hope this thread can add to the knowledge base for other noobs like me!

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