ISPConfig Email Forwarding Error

Discussion in 'Installation/Configuration' started by stirfry, Jul 2, 2007.

  1. stirfry

    stirfry New Member

    Under User & Email -> Advanced Settings I'm trying to get email forwarding to work. Email works fine except when I put an email address in the Forward field, I get the following error in a returned/bounced email:

    <> (expanded from <>): can't create user output file. Command output: procmail: Couldn't create "/var/mail/shaun"

    I'm not sure how to correct this.

    Much thanks in advance!
  2. till

    till Super Moderator

    Please make sure that you set the diskspace quota of the user > 0 or to "-1" if you want to get him unlimited quota.
  3. stirfry

    stirfry New Member

    Thanks for your reply, Till.

    Under "User & Email" individual user settings I've got the "WebSpace MB:" value at "300". Is that what you were referring to?
  4. stirfry

    stirfry New Member

    Ok, here's an update. I changed the group ownership of /var/mail to be the "mail" group. Now it can create the /var/mail/shaun file, so I don't get a bounce back, and I see my test message in that file. However it's still is not forwarding the message to the address I specified in ISPConfig.
  5. stirfry

    stirfry New Member

    Ok, I changed the forward value to a different external email address and this is working now.

    I think my problem was that I was trying to forward the mail to an external address, but I had listed that address next to the localhost IP in my /etc/hosts file in anticipation of migrating the site over. I think Postfix thought it was local mail and delivered it to shaun@localhost.

    Thanks for having patience with me and I hope this thread can add to the knowledge base for other noobs like me!

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