ispconfig dkim=temperror (no key for signature) and spf=neutral

Discussion in 'General' started by mart28, Oct 17, 2015.

  1. mart28

    mart28 New Member

    I configured dkim and spf
    But when I send an email from my server tells me

    spf=neutral ( ip is neither permitted nor denied by best guess record for domain of
    [email protected]) [email protected];
    dkim=temperror (no key for signature)
    [email protected]

    my area dns

    I need to create SMTP cname?
    need to create ptr zone?

    I tested with
    v = spf1 ptr: ~ all and does not work

    I am also using spf2 of mailrelay

    a greeting
    Thank you
    I have cloudflare and e disabled
  2. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    Your dkim-key is invalid. It should be and the data must start with v=DKIM...
    You should use a wizard to create your dkim-records if you are not sure how to install them. I prefer to use my dkim-patch for ispconfig.
    Beside this: hidding most of the data is not really usefull if you have some problems.
  3. mart28

    mart28 New Member

    Now I can not do another photo with all the data, I do it tomorrow.
    I've copied the key dkim of this tutorial.
    and configure the TXT records (all in the same line, all together):

    i wrote
    in txt

    dkim=temperror (no key for signature) [email protected]

    where this the wizard to create dkim records ?, I used the dns with txt área
    need this?

    a greeting
    Thank you
    Last edited: Oct 17, 2015
  4. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    Yes. This a backport from 3.1 to allow dkim with the current version. This also includes a wizard for dmarc and spf.
  5. mart28

    mart28 New Member

    I have this version.
    There is a new Version of ISPConfig 3 available!
    This Version:
    New Version :

    I need to upgrade?
    Does that automatically update?
    for ISPConfig only
    add CSRF-Check from ISPConfig
    updated installer for ISPConfig
    changed config-file-check to prevent saving the keys in the wrong file if a single amavis-config-file exists after upgrading to a "split-config"

    I have had debian 7 installed from ovh
    Do I need then updated debian?
    I'm sorry for my English

    a greeting
    Thank you
  6. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    You can not use this patch on You should update ispconfig to the laste stable-relase and afterwards install the patch.
  7. mart28

    mart28 New Member

    do I have to do this first?, before update
    apt-get -u update
    apt-get -u upgrade

    can I follow these steps to update?

    Please choose the update method. For production systems select 'stable'.
    The update from svn is only for development systems and may break your current setup.
    Select update method (stable,svn) [stable]:

    This application will update ISPConfig 3 on your server.
    Shall the script create a ISPConfig backup in /var/backup/ now? (yes,no) [yes]:

    Creating backup of "/usr/local/ispconfig" directory...
    Creating backup of "/etc" directory...
    Checking ISPConfig database .. OK
    Starting incremental database update.

    Reconfigure Permissions in master database? (yes,no) [no]:

    Reconfigure Services? (yes,no) [yes]:

    ISPConfig Port [8080]:

    Create new ISPConfig SSL certificate (yes,no) [no]:

    Reconfigure Crontab? (yes,no) [yes]:

    a greeting
    Thank you
  8. florian030

    florian030 ISPConfig Developer ISPConfig Developer

    See post #6 - update ispconfig and apply the patch.
  9. mart28

    mart28 New Member

    I do not know how to update ispconfig.
    How I can update ispconfig?
    I am a newbie
    a greeting
    Thank you
  10. till

    till Super Moderator Staff Member ISPConfig Developer


    on the shell as root user.
  11. mart28

    mart28 New Member

    Thank you very much for your help.
    a greeting

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