ISPConfig: Delete a folder in the treeview

Discussion in 'General' started by vaio1, Sep 4, 2007.

  1. vaio1

    vaio1 ISPConfig Developer

    Hi guys,

    I would like to remove a leaf in the tree view.
    I have clicked on the New Folder, selected the folder, I have pushed on the button: "delete" but a message appears in German:

    Code:
     Fehler beim Löschen des Dokumentes, tree_id konnte nicht ermittelt werden
    
    Code:
    ISP Manager  [ expand   collapse ]
    --- admin
    ------ Clients
    --------- My Reseller
    ------ Sites
    ------ Recycle Bin
    --- Folder Test  <---------------- TO DELETE!
    ------ Clients
    ------ Plans
    ------ Sites
    ------ Recycle Bin
    --- My Reseller
    ------ Clients
    ------ Plans
    ------ Sites
    ------ Recycle Bin
    thanks
     
  2. till

    till Super Moderator

    What you tried to delete is a reseller and not a folder. To delete a reseller, open the reseller settings form and click on the delete button. Be aware that this will delete all sites of this reseller too.
     
  3. vaio1

    vaio1 ISPConfig Developer

    Hi Till,

    I have no resellers called Folder Test. Thanks for the suggestion but the reseller has no objects (sites, databases, etc) inside it.
     
  4. till

    till Super Moderator

    Then do what I told you above. That what you called a folder is definately a reseller if the icon is on the same level of the admin and myreseller icon.
     
  5. vaio1

    vaio1 ISPConfig Developer

    If I click on the "Folder Test" object in the treeview nothing appears. The Reseller Form doesn't appear.

    What have I to do?
     
  6. till

    till Super Moderator

    You should not click on the folder test. You can not open the reseller form like this. You must open the reseller form and not click on any folders. You have saved the reseller form yourself, so you should know where it is.
     
  7. vaio1

    vaio1 ISPConfig Developer

    As I told you before there is not any Reseller leaf for the Folder Test (see the treeview structure). :(
     
  8. till

    till Super Moderator

    Then you might have deleted it already and missed to empty the recycle bin.
     
  9. vaio1

    vaio1 ISPConfig Developer

    Maybe yes, and now? How can I delete this fake reseller?
     
  10. till

    till Super Moderator

    Please red my post:

     
  11. vaio1

    vaio1 ISPConfig Developer

    the recycle bin is empty but the item persist to remain there!
     
  12. vaio1

    vaio1 ISPConfig Developer

    Nothing to do the problem persist
     
  13. till

    till Super Moderator

    You will have to delete the reseller first and then empty the recycle bin. So, open all folders and have a look where your reseller is stored and then delete it.
     
  14. vaio1

    vaio1 ISPConfig Developer

    Look at the screenshot.

    There is not reseller called My Folder. There is a little bug inside the ISPConfig or I don't see anymore?
    :)

    thanks
     

    Attached Files:

  15. till

    till Super Moderator

    A reseller is never in its own folders. Please click the recycle bin of the admin and there click on "empty recycle bin". Do the same for the other two recycle bins.
     
  16. vaio1

    vaio1 ISPConfig Developer

    Done the problem is still the same.
     
  17. Joelindien

    Joelindien New Member

    My problem is similar but a bit different, because it's a real folder and I've tried to do what you said but didn't works. I think that's it's because it's not the same problem.

    I want to delete the folder "Folder to delete"
     

    Attached Files:

  18. vaio1

    vaio1 ISPConfig Developer

    Hi,
    I have solved deleting some records in the database, but it is not a good solution, we have to wait Till or Falko.

    regards
     
  19. Joelindien

    Joelindien New Member

    Thanks but I was dumb and it's my fault.
    The "Pen icon" is a way to delete too :rolleyes:

    Sorry to disturb you all, but maybe you have the same problem, then use it.

    It was sooooo simple...
     

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