ISPconfig Can't Login,please help

Dear all,

I cannot login since this morning,after i have key in the username and password,it does not redirect to the main page,how can i fix it?Thanks

 

when I go to https://myserver.com:8088 I get the logon screen, I put in admin and pass and it seems to just reload the login panel, I get no errors for wrong pass or password it just doesn't load into the application.
My hope is that you could tell me what line instruction I can alter to uncheck that panel and get me back in.
Thank you

The following is my nestat -tap

tcp 0 0 localhost.localdomain:2208 *:* LISTEN 2811/hpiod
tcp 0 0 *:maitrd *:* LISTEN 2511/rpc.statd
tcp 0 0 localhost.localdomain:10024 *:* LISTEN 3030/amavisd (maste
tcp 0 0 *:mysql *:* LISTEN 2967/mysqld
tcp 0 0 localhost.local:dyna-access *:* LISTEN 2883/clamd
tcp 0 0 *:sunrpc *:* LISTEN 2470/portmap
tcp 0 0 *:ftp *:* LISTEN 3092/pure-ftpd (SER
tcp 0 0 localhost.localdomai:domain *:* LISTEN 2827/dnsmasq
tcp 0 0 localhost.localdomain:ipp *:* LISTEN 2848/cupsd
tcp 0 0 localhost.localdomain:2207 *:* LISTEN 2816/python
tcp 0 0 192.168.100.7:37059 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:37058 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:37056 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:37055 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:39050 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:39049 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:39053 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 192.168.100.7:39052 192.168.100.223:netbios-ssn CLOSE_WAIT 3653/gnome-vfs-daem
tcp 0 0 *:imaps *:* LISTEN 3049/couriertcpd
tcp 0 0 *op3s *:* LISTEN 3061/couriertcpd
tcp 0 0 *op3 *:* LISTEN 3055/couriertcpd
tcp 0 0 *:imap *:* LISTEN 3042/couriertcpd
tcp 0 0 *:http *:* LISTEN 3081/httpd
tcp 0 0 *:tproxy *:* LISTEN 3081/httpd
tcp 0 0 *:ftp *:* LISTEN 3092/pure-ftpd (SER
tcp 0 0 *:ssh *:* LISTEN 2839/sshd
tcp 0 0 *:radan-http *:* LISTEN 3081/httpd
tcp 0 0 *:https *:* LISTEN 3081/httpd
tcp 0 0 ::ffff:192.168.100.7:http crawl-66-249-69-118.g:57363 TIME_WAIT -
tcp 0 148 ::ffff:192.168.100.7:ssh ::ffff:192.168.100.16:59436 ESTABLISHED 21150/1
tcp 0 0 ::ffff:192.168.1:radan-http ::ffff:192.168.100.16:59484 TIME_WAIT -
tcp 0 0 ::ffff:192.168.1:radan-http ::ffff:192.168.100.16:59485 TIME_WAIT -
tcp 0 0 ::ffff:192.168.1:radan-http ::ffff:192.168.100.16:59486 TIME_WAIT -
tcp 0 0 ::ffff:192.168.1:radan-http ::ffff:192.168.100.16:59487 TIME_WAIT -
tcp 0 0 ::ffff:192.168.1:radan-http ::ffff:192.168.100.16:59482 TIME_WAIT -
tcp 0 0 ::ffff:192.168.1:radan-http ::ffff:192.168.100.16:59483 TIME_WAIT -


Thanks a lot

 

Did you install any (ISPConfig or other) updates before this happened?

 

i have not do anything before this happened.All servers work fine ,but cannot login to the Pancel

 

Did you check your logs (especially Apache's error log)?

Just an idea, but can you check if you have enough free disk space?

Code:

df -h

Is this a physical server or a virtual machine?

 

Just an observation
You try to access https://myserver.com:8088 but in your iptables I don't see 8088.

 

Is a physical server,have many space,

/dev/mapper/VolGroup01-LogVol00
893G 20G 828G 3% /
/dev/sda1 99M 36M 58M 39% /boot
tmpfs 3.8G 0 3.8G 0% /dev/shm

 

Here is my log from apache

[Wed Mar 30 10:04:27 2011] [notice] caught SIGTERM, shutting down
[Wed Mar 30 10:04:28 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Wed Mar 30 10:04:28 2011] [notice] Digest: generating secret for digest authentication ...
[Wed Mar 30 10:04:28 2011] [notice] Digest: done
[Wed Mar 30 10:04:28 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Wed Mar 30 10:04:28 2011] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Wed Mar 30 10:04:40 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:04:40 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:04:46 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:04:46 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:09:01 2011] [error] [client 192.168.100.115] File does not exist: /usr/local/ispconfig/interface/web/themes/default/css/yaml, referer: http:/$
[Wed Mar 30 10:09:01 2011] [error] [client 192.168.100.115] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:09:01 2011] [error] [client 192.168.100.115] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:09:13 2011] [error] [client 192.168.100.115] File does not exist: /usr/local/ispconfig/interface/web/themes/default/css/yaml, referer: http:/$
[Wed Mar 30 10:09:15 2011] [error] [client 192.168.100.115] File does not exist: /usr/local/ispconfig/interface/web/themes/default/css/yaml, referer: http:/$
[Wed Mar 30 10:10:02 2011] [error] [client 192.168.101.104] File does not exist: /usr/local/ispconfig/interface/web/themes/default/css/yaml, referer: http:/$
[Wed Mar 30 10:10:02 2011] [error] [client 192.168.101.104] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:10:02 2011] [error] [client 192.168.101.104] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:10:55 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:10:55 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:11:09 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:11:09 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:11:11 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:11:11 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:11:14 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:11:14 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:11:24 2011] [error] [client 192.168.100.164] PHP Warning: include_once(/usr/local/ispconfig/interface/web/strengthmeter/lib/lang/_strengthme$
[Wed Mar 30 10:11:24 2011] [error] [client 192.168.100.164] PHP Warning: include_once() [<a href='function.include'>function.include</a>]: Failed opening '$
[Wed Mar 30 10:25:03 2011] [notice] caught SIGTERM, shutting down
[Wed Mar 30 10:25:03 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Wed Mar 30 10:25:03 2011] [notice] Digest: generating secret for digest authentication ...
[Wed Mar 30 10:25:03 2011] [notice] Digest: done
[Wed Mar 30 10:25:03 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Wed Mar 30 10:25:03 2011] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Wed Mar 30 10:26:16 2011] [notice] caught SIGTERM, shutting down
[Wed Mar 30 10:28:08 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Wed Mar 30 10:28:09 2011] [notice] Digest: generating secret for digest authentication ...
[Wed Mar 30 10:28:09 2011] [notice] Digest: done
[Wed Mar 30 10:28:10 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Wed Mar 30 10:28:10 2011] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Wed Mar 30 10:53:23 2011] [error] [client 59.x.x.x] File does not exist: /usr/local/ispconfig/interface/web/favicon.ico
[Wed Mar 30 11:23:09 2011] [notice] caught SIGTERM, shutting down
[Wed Mar 30 11:25:20 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Wed Mar 30 11:25:20 2011] [notice] Digest: generating secret for digest authentication ...
[Wed Mar 30 11:25:20 2011] [notice] Digest: done
[Wed Mar 30 11:25:21 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Wed Mar 30 11:25:21 2011] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Wed Mar 30 14:33:16 2011] [notice] caught SIGTERM, shutting down
[Wed Mar 30 14:35:08 2011] [notice] suEXEC mechanism enabled (wrapper: /usr/sbin/suexec)
[Wed Mar 30 14:35:08 2011] [notice] Digest: generating secret for digest authentication ...
[Wed Mar 30 14:35:08 2011] [notice] Digest: done
[Wed Mar 30 14:35:10 2011] [notice] mod_python: Creating 4 session mutexes based on 256 max processes and 0 max threads.
[Wed Mar 30 14:35:10 2011] [notice] Apache/2.2.3 (CentOS) configured -- resuming normal operations
[Thu Mar 31 17:43:51 2011] [error] [client 192.168.100.164] File does not exist: /usr/local/ispconfig/interface/web/favicon.ico

 

Can anyone help?

 

It seems as if there's something wrong with your ISPConfig installation - seems as if files are missing.

 

but i have checked that the file than cannot open normally are exist,so i really don't know how to fix it

 

Ok, then it's most likely a permissions issue (Apache probably doesn't have the permissions to read those files or one of the directories in the path up to these files).

 

i have checked such file are existing in the server

 

Please check permissions.

 

Which folder i need to check?All?

 

I'd at least check all directories in the path to /usr/local/ispconfig/interface/web/.

 

i will try that

 

i have checked there have no problem about the permission, is there have any other problem?