ISPConfig and SmartScreen® Filter, how to get through

Discussion in 'ISPConfig 3 Priority Support' started by misterm, Dec 28, 2017.

  1. misterm

    misterm Member

    Hello
    I never send anything home with my private address, always on corporate addresses or Gmail.

    It was the first time I send and I find myself a spammer at home.

    And when I do a test dkim check for example, all is correct.

    Do you have any idea for this release of this problem?

    Thank you for your help

    Mz
     
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    That's an internal filter from live.com which reacts on th email content, so that's not an issue with your mail server. The email mentions several things that you can do.
     
  3. misterm

    misterm Member

    Ok, I agree Till
    But when I transfer a message with legal content it goes directly as junk mail.
    Look for the error

    Mz
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    It does not matter if your content is legal or not, what matters is the software at live.com believes it is spam which can be a simple false positive. I have not developed the SmartScreen software for live.com, so I can't tell you why it believes that you mail is junk ;) Contact the live.com support and ask them to whitelist your IP address or send them your fakse positive report for their antispam system.
     
  5. misterm

    misterm Member

    you think he will give this:
    Mz
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

  7. misterm

    misterm Member

    If you know what you're talking about, it was done before I received the message with SmartScreen® Filter.
    Mz
     
  8. till

    till Super Moderator Staff Member ISPConfig Developer

    The message tells you what you can do:

     
  9. misterm

    misterm Member

    Hello

    Here is the answer :

    Mz
     

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