I just got a server up with ISPconfig, and have found that GUI or not, it isn't immediately obvious how to setup sites with predictable consequences. It would be nice to have a howto that could lead a newbie through a typical scenario and explain the reasoning (or give links to other howtos, etc). For example, deleting a user - ISPconfig can't completely delete a user. (my definition of completely - kill any reference so you can recreate the user from scratch to fix original config issues - I know this is not default behavior in normal operations) I had to go into the MySQL tables, find that users entry and kill the entire record so I could recreate them. There is a big difference between being a sysadmin of a fully functioning server that someone else setup and being the plankowner of that server. A particular gripe I have is with email clients that tell you to contact your system administrator for setup info - and I'm the sysadmin and I don't have a clue!. This stuff gets really nasty when Windows clients expect you to navigate all these weird secure authentication options without understanding who can do what when. A flowchart or table would be very nice!