ispconfig 3 ftp accounts

Discussion in 'Installation/Configuration' started by uvbnserved, Apr 14, 2009.

  1. uvbnserved

    uvbnserved New Member

    ok i set up a website and then made an ftp account. when i ftp to the server i type in the account name and then i type in the password and it says access denied. something i missed?
     
  2. tinker

    tinker New Member

    For the the account name, are you using client name + account name? I think that both are required.
     
  3. uvbnserved

    uvbnserved New Member

    still wont let me log in. anyone?
     
  4. falko

    falko Super Moderator ISPConfig Developer

    Any errors in your logs?
    Did you try both active and passive transfers in your FTP client?
     
  5. uvbnserved

    uvbnserved New Member

    What is the difference between active and passive? And I have a warning about clamav being outdated. And one log says I need the getmail.conf file. Also I can FTP as root just the accounts I make on ispconfig don't work
     
  6. falko

    falko Super Moderator ISPConfig Developer

    Did you see any errors in your logs?
     
  7. uvbnserved

    uvbnserved New Member

    i have one error. the error is that i do not have the getmail.conf file
     
  8. falko

    falko Super Moderator ISPConfig Developer

    Did you configure any accounts under Email > Fetchmail? If not, then you can ignore that message.
     
  9. uvbnserved

    uvbnserved New Member

    no the only accounts I have setup is a client account and a FTP account for that client. I still cannot FTP with that account. Really need some help. Do I have to use pure FTP as the program I use to FTP to the server or something?
     
  10. falko

    falko Super Moderator ISPConfig Developer

    No, you need an FTP client such as FileZilla.
    Also, please try active and passive transfers in your FTP client.
     
  11. uvbnserved

    uvbnserved New Member

    What's the difference between active and passive
     
  12. falko

    falko Super Moderator ISPConfig Developer

  13. uvbnserved

    uvbnserved New Member

    Passive nor active FTP works. When you make an FTP account on ispconfig 3 which file holds the account info?
     
  14. falko

    falko Super Moderator ISPConfig Developer

    It's stored in the MySQL database.
     
  15. uvbnserved

    uvbnserved New Member

    What directory Is the file in?
    Also could it be because I installed ispconfig as root? Should I not have done that? Is that why it says access denied when anyone besides root tries to FTP to it
     
    Last edited: Apr 25, 2009
  16. falko

    falko Super Moderator ISPConfig Developer

    It's no file, it's a database. You can access it with phpMyAdmin.


    No.
     

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