[Ispconfig 3] Awstats 500 error

Discussion in 'Installation/Configuration' started by inferno3031, Aug 10, 2013.

  1. inferno3031

    inferno3031 New Member

    Hello everyone,

    after changing stats from webalizer to awstats I came upon few problems with it. I was able to resolve the icons issue (by changing the htppd awstats.conf from allowing to all) i still cannot figure out why i am getting 500 errors. Here is the situation :

    Awstats are generally running good. Stats are being generated, options in ispconfig panel runs perfectly BUT... while every section in the main file ( like http://example.com/stats/awsindex.html#month) works fine i get 500 errors on every other stats subpage (for example http://example.com/stats/awstats.example.com.lasthosts.html). Here are my logs from this events :

    Main log file on ftp :
    Suexec error log :
    Can anyone help me out with this? I assume it is ownership issue but i don't know how to setup it for all the present and future users to work.
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please post the output of:

    ls -la

    from within the stats directory of the website.
  3. inferno3031

    inferno3031 New Member

    Thank you for your reply. Here is the output you asked for :
    Every file on that list ran in the browser produce 500 error except index.php and awsindex.html
    Last edited: Aug 12, 2013

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