ISPCONFIG 3.1 fresh install facing error 403 on website access

Discussion in 'ISPConfig 3 Priority Support' started by pawan, Sep 2, 2017.

  1. pawan

    pawan Member HowtoForge Supporter

    I installed fresh Ispconfig on Ubuntu 16.04 with apache, mysql.
    I am getting this error in the vhost/error.log
    [Sat Sep 02 12:31:58.468327 2017] [:error] [pid 18953] [client] FastCGI: server "/var/www/clients/client76/web133/cgi-bin/" stderr: Primary script unknown
    [Sat Sep 02 12:32:12.173250 2017] [autoindex:error] [pid 19349] (13)Permission denied: [client] AH01275: Can't open directory for index: /var/www/clients/client76/web133/web/
    [Sat Sep 02 12:34:07.483706 2017] [autoindex:error] [pid 19643] (13)Permission denied: [client] AH01275: Can't open directory for index: /var/www/clients/client76/web133/web/
    [Sat Sep 02 12:48:17.709633 2017] [autoindex:error] [pid 2114] (13)Permission denied: [client] AH01275: Can't open directory for index: /var/www/clients/client76/web133/web/
    Additionally when I see the web folder. the folder stat and error are created. but no files like default index.html is created.

    I followed the instructions well, but must have missed something.
    as a sidenote - I have replaced mariadb with mysql.

    If I am uploading contents to the webfolder, I am able to access it correctly. which means only default files are not created.
    Last edited: Sep 2, 2017
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Try to run an ISPConfig update like this:

    cd /tmp
    tar xvfz ISPConfig-3.1.6.tar.gz
    cd ispconfig3_install/install
    php -q update.php

    if this does not help, use the ispconfig debug mode when you create a website to see why the default files were not copied.

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