Yesterday i updated to ISPConfig 3.1.15p1. Now i have the problem (i had this problem a few times before) that i can't login to the ISPconfig admin panel. i enter user and password and it jumps back to the login screen. the auth.log shows me a 'successful login from.....' but the broeser inspector shows me: Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/nav.php?nav=side:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/nav.php?nav=top:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/keepalive.php:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/datalogstatus.php:1 and so on... i cleared the browser cache, restarted the webserver, completele cleared the table sys_session, deleted all session files from /usr/local/ispconfig/interface/temp - nothing helped. i'm running Debian 8.11 on this server (vmware VM). could this be the reason? But the updater had no problems (stable) and didn't told me anything about my 'old' distribution. so i still can't login. please help.
Follow these instructions first: https://www.howtoforge.com/community/threads/please-read-before-posting.58408/ Then check if some services are not running: Code: systemctl --state=failed There are lots of discussion threads in this forum searchable by Code: site:howtoforge.com ispconfig panel can not login
we don't use email nor dns in this ispconfig installation all websites are running normally it's just the login to the config panel. it is not a wrong password. if i insert a real wrong passwort, i get a message that the password is wrong. but the problem here is, that nothing happens. just reloading the login screen. here is the output of systemctl --state=failed Code: UNIT LOAD ACTIVE SUB DESCRIPTION ● php-7.1-fpm.service loaded failed failed The PHP 7.1 FastCGI Process Manager ● php-7.2-fpm.service loaded failed failed The PHP 7.2 FastCGI Process Manager LOAD = Reflects whether the unit definition was properly loaded. ACTIVE = The high-level unit activation state, i.e. generalization of SUB. SUB = The low-level unit activation state, values depend on unit type. 2 loaded units listed. Pass --all to see loaded but inactive units, too. To show all installed unit files use 'systemctl list-unit-files'. here is the htf_report.txt Code: ##### SERVER ##### IP-address (as per hostname): ***.***.***.*** IP-address(es) (as per ifconfig): ***.***.***.*** [INFO] OS version is Debian GNU/Linux 8.11 (jessie) [INFO] ISPConfig is installed. ##### ISPCONFIG ##### ISPConfig version is 3.1.15p1 ##### VERSION CHECK ##### [INFO] php (cli) version is 5.6.40-0+deb8u6 [INFO] php-cgi (used for cgi php in default vhost!) is version 5.6.40-0+deb8u6 ##### PORT CHECK ##### ##### MAIL SERVER CHECK ##### ##### RUNNING SERVER PROCESSES ##### [INFO] I found the following web server(s): Apache 2 (PID 13302) [INFO] I found the following mail server(s): Unknown process (smtpd) (PID 8745) [INFO] I found the following pop3 server(s): Dovecot (PID 27387) [INFO] I found the following imap server(s): Unknown process (init) (PID 1) [INFO] I found the following ftp server(s): PureFTP (PID 27537) ##### LISTENING PORTS ##### Server) () Local (Address) ***.***.***.***:53 (27547/named) [localhost]:53 (27547/named) [anywhere]:21 (27537/pure-ftpd) [anywhere]:22 (928/sshd) [localhost]:953 (27547/named) [anywhere]:25 (8745/smtpd) [anywhere]:36602 (935/xinetd) ***.***.***.***:2812 (931/monit) [anywhere]:36607 (675/rpc.statd) [anywhere]:993 (1/init) [anywhere]:995 (27387/dovecot) [localhost]:10024 (12145/amavisd-new) [localhost]:10025 (26768/master) [localhost]:10026 (12145/amavisd-new) [anywhere]:48362 (-) [localhost]:10027 (26768/master) [anywhere]:587 (26768/master) [localhost]:11211 (802/memcached) [anywhere]:110 (27387/dovecot) [anywhere]:143 (1/init) [anywhere]:111 (664/rpcbind) [anywhere]:10000 (1969/perl) [anywhere]:465 (26768/master) *:*:*:*::*:53 (27547/named) *:*:*:*::*:21 (27537/pure-ftpd) *:*:*:*::*:4949 (1123/perl) *:*:*:*::*:22 (928/sshd) *:*:*:*::*:953 (27547/named) *:*:*:*::*:25 (8745/smtpd) *:*:*:*::*:51737 (675/rpc.statd) *:*:*:*::*:443 (13302/apache2) *:*:*:*::*:993 (1/init) *:*:*:*::*:995 (27387/dovecot) *:*:*:*::*:10024 (12145/amavisd-new) *:*:*:*::*:10026 (12145/amavisd-new) *:*:*:*::*:3306 (26411/mysqld) *:*:*:*::*:587 (26768/master) [localhost]10 (27387/dovecot) [localhost]43 (1/init) *:*:*:*::*:57263 (-) [localhost]11 (664/rpcbind) *:*:*:*::*:8080 (13302/apache2) *:*:*:*::*:80 (13302/apache2) *:*:*:*::*:8081 (13302/apache2) *:*:*:*::*:465 (26768/master) ##### IPTABLES ##### Chain INPUT (policy ACCEPT) target prot opt source destination fail2ban-postfix-sasl tcp -- [anywhere]/0 [anywhere]/0 multiport dports 25 fail2ban-dovecot-pop3imap tcp -- [anywhere]/0 [anywhere]/0 multiport dports 110,995,143,993 fail2ban-pureftpd tcp -- [anywhere]/0 [anywhere]/0 multiport dports 21 fail2ban-ssh-ddos tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22 fail2ban-ssh tcp -- [anywhere]/0 [anywhere]/0 multiport dports 22 Chain FORWARD (policy ACCEPT) target prot opt source destination Chain OUTPUT (policy ACCEPT) target prot opt source destination Chain fail2ban-dovecot-pop3imap (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain fail2ban-postfix-sasl (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain fail2ban-pureftpd (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 Chain fail2ban-ssh (1 references) target prot opt source destination REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable REJECT all -- ***.***.***.*** [anywhere]/0 reject-with icmp-port-unreachable RETURN all -- [anywhere]/0 [anywhere]/0 Chain fail2ban-ssh-ddos (1 references) target prot opt source destination RETURN all -- [anywhere]/0 [anywhere]/0 i wonder what that means?? Code: Object :8080/login/dashboard/dashboard.php:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/nav.php?nav=side:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/nav.php?nav=top:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/keepalive.php:1 Failed to load resource: the server responded with a status of 404 (Not Found) :8080/login/datalogstatus.php:1 Failed to load resource: the server responded with a status of 404 (Not Found)
i use the ispconfig_update.sh script. no errors. no special settings. i allways answer with the default yes/no. it means i just hit a few times enter and then it's done. a hour ago i made the update again. Code: cd /tmp wget http://www.ispconfig.org/downloads/ISPConfig-3.1.15p1.tar.gz tar xvfz ISPConfig-3.1.15p1.tar.gz cd ispconfig3_install/install php -q update.php and again no errors. all things completed successfully
That's ok and not an error or to be more precise, it's not related to your problem. To your login problem: delete cookies in browser and browser cache. if this does not help, run a repair with phpmyadmin on all tables in the dbispconfig database, it might be that your session table is corrupted.
No success In Chrome i deleted everything. On a Mac 'Shift+Command+Backspace' then i click 'all' for 'all time' after that i ran... output Code: mysqlcheck -r -p dbispconfig Enter password: dbispconfig.aps_instances OK dbispconfig.aps_instances_settings OK dbispconfig.aps_packages OK dbispconfig.aps_settings OK dbispconfig.attempts_login OK dbispconfig.client OK dbispconfig.client_circle OK dbispconfig.client_message_template OK dbispconfig.client_template OK dbispconfig.client_template_assigned OK dbispconfig.country OK dbispconfig.cron OK dbispconfig.directive_snippets OK dbispconfig.dns_rr OK dbispconfig.dns_slave OK dbispconfig.dns_soa OK dbispconfig.dns_ssl_ca note : The storage engine for the table doesn't support repair dbispconfig.dns_template OK dbispconfig.domain OK dbispconfig.firewall OK dbispconfig.ftp_traffic OK dbispconfig.ftp_user OK dbispconfig.help_faq OK dbispconfig.help_faq_sections OK dbispconfig.iptables OK dbispconfig.mail_access OK dbispconfig.mail_backup OK dbispconfig.mail_content_filter OK dbispconfig.mail_domain OK dbispconfig.mail_forwarding OK dbispconfig.mail_get OK dbispconfig.mail_mailinglist OK dbispconfig.mail_relay_recipient OK dbispconfig.mail_traffic OK dbispconfig.mail_transport OK dbispconfig.mail_user OK dbispconfig.mail_user_filter OK dbispconfig.monitor_data OK dbispconfig.openvz_ip OK dbispconfig.openvz_ostemplate OK dbispconfig.openvz_template OK dbispconfig.openvz_traffic OK dbispconfig.openvz_vm OK dbispconfig.remote_session OK dbispconfig.remote_user OK dbispconfig.server OK dbispconfig.server_ip OK dbispconfig.server_ip_map OK dbispconfig.server_php OK dbispconfig.shell_user OK dbispconfig.software_package OK dbispconfig.software_repo OK dbispconfig.software_update OK dbispconfig.software_update_inst OK dbispconfig.spamfilter_policy OK dbispconfig.spamfilter_users OK dbispconfig.spamfilter_wblist OK dbispconfig.support_message OK dbispconfig.sys_config OK dbispconfig.sys_cron OK dbispconfig.sys_datalog OK dbispconfig.sys_dbsync OK dbispconfig.sys_filesync OK dbispconfig.sys_group OK dbispconfig.sys_ini OK dbispconfig.sys_log OK dbispconfig.sys_remoteaction OK dbispconfig.sys_session OK dbispconfig.sys_theme OK dbispconfig.sys_user OK dbispconfig.web_backup OK dbispconfig.web_database OK dbispconfig.web_database_user OK dbispconfig.web_domain OK dbispconfig.web_folder OK dbispconfig.web_folder_user OK dbispconfig.web_traffic OK dbispconfig.webdav_user OK dbispconfig.xmpp_domain OK dbispconfig.xmpp_user OK which logfile is the best for investigating this behaviour? thank you..
Sorry, I missed that info. The next step is to have a look at the sys_session table in the dbispconfig database, does it contain a session with the session_id of the last successful login from the log file?
No. In this table there's no single record. And this is since years like this. I don't know why, but all sessions are stored as files in /usr/local/ispconfig/interface/temp But it worked fine like this. Really since years. and every time i log in. there are two new files in this folder.
Ok, then the problem might be the session storage as the login seems to be successful but then your system loses the session so you get logged out automatically. From which ISPConfig version did you update to 3.1.15p1 ?
Hi HansDinges i have the same issues... you need to change the wrong file permissions from the DNS CAs stuff
Hi Bernhard, i would like to try. Could you give me an advice what you exactly mean? Thank you... I'm not totally shure from which version i updated. But i run updates every 1-2 monts. So i think it was the last before 3.1.15p1
Ok, just asked to narrow it down which changes might affect this. One thing that you can try is to revert the ispconfig.vhost file from the backup, the backup that is made during update should be in /var/backup folder, it contains a file etc.tar.gz and this archive contains the backup of the file /etc/apache2/sites-available/ispconfig.vhost which you can try to restore.
i restored the ispconfig.vhost file, deleted the session files in /usr/local/ispconfig/interface/temp and restarted apache. no success :-( the files are slightly different. left before update, right after. ...do you know what bernhard means with:
That#s why I suggested trying to use the old vhost file, the new file uses stricter settings. No, not really. Maybe he meant CAA, but thats not files, its DNS. CAA basically sets which SSL authority is allowed for a given domain, but if the CAA would be wrong, the browser would not even show you the login form. So I guess Bernhard means something else.
is there a possibility to backup and restore the complete ispconfig sites/settings/etc. to a new server without having access to the webinterface? will i have 'big' problems when switching from debian 8.11 to debian 10?
Yes, in fact the web interface isn't used at all for restoring such a backup. You would need to restore the ispconfig directory/files, some config files (not all of /etc, just config for apache/nginx, postfix, etc), merge web* users/groups in the passwd and group files, and restore data (websites, mail, and databases). There are specific steps to be found is other futon posts here. If you restore all the old data and config correctly, then update from the latest git-stable and let the installer reconfigure services, you'd be pretty good. Afterwards you will need to update the default php settings (I think in System > Config) and Resync everything. Keep your backups on hand and make server snapshots at various points if you can, and it will be quick to restore to an older point if you find you missed an earlier step.
