ISPConfig not loading - blank page - bug maybe

Discussion in 'Installation/Configuration' started by tahunasky, Apr 18, 2013.

  1. tahunasky

    tahunasky New Member


    i am getting the following error:

    I have just installed the latest version on ubuntu 12.10.
    It worked after first install then stopped working after server reboot.

    I fixed by changing the permissions on:


    from 600 to 750.

    Is this correct ?
    Why is this happening ?
    Is it a bug ?

  2. till

    till Super Moderator Staff Member ISPConfig Developer

    The correct permissions are 600 and not 750 and what you describe is a configuration issue of your server and not a bug in ispconfig. Php fcgi with suexec is not working correctly on your system and when suexec fails, then you can not access this file enymore. Ensure that suexec is installed and enabled. This happened most likely because you or another admin of that server changed the apache configuration without restarting apache so you recognized the issue after the reboot.
  3. tahunasky

    tahunasky New Member

    Hi till..

    I did change apache configs, or to be more exact, i copied over sites_available and sites_enabled configs from a server with same version of ubuntu server.

    Anyways will do another install and modify the existing files on the new install and let you know if it was me over writing the config files stuffed it up.

    thanks for the help/info
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Ok, then I guess you copied over the ispconfig.conf and ispconfig.vhost files as well, the ones from3.0.4.6 are incompatible iwth 3.0.5, so if you repkace the 3.0.5. files, the system will fail.

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