isp manager: cannot create new client, reseller etc

Discussion in 'Installation/Configuration' started by ru916b, Mar 20, 2007.

  1. ru916b

    ru916b New Member


    I have just installed ISPconfig 2.2.11 on Fedora core 5 x86_64 without any error.

    But i hit exact the same problem as described in this thread:


    I have read this thread many times and am sure mine is a fresh install, mysql is on listening on tcp. doctype is in the table. But i still get :

    " The following error occurred:

    The requested document type does not exist. "

    The only thing I can think is my database server has default utf8 character set. Does this matter?

    Please help. I have bumped my head into the wall for a couple of days !! Thanks a lot.
    Last edited: Mar 20, 2007
  2. till

    till Super Moderator Staff Member ISPConfig Developer

    Please make sure that your mysql database is set to default charset latin1 and not utf8 before you install ISPConfig.
  3. ru916b

    ru916b New Member


    thanks. I got it working by setting sql client as 'latin1'.

    -- James

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