ISP Config email problem

Discussion in 'General' started by payne, Jun 9, 2007.

  1. payne

    payne New Member

    I setuped Salutatory Email for Clients and Traffic Exceedance emails,but when i add manually new client he don't get any Salutatory Email :confused:
    Same for the traffic emails.(i know,that i must to wait till 4am,when traffic stats are updated).And it's not email program fault,cause other scripts and programs, that need to send email working and sending email. Also i tried different email adesses.

    here is mail.log entry

    Code:
    Jun  9 15:47:00 serveris imapd: Disconnected, ip=[::ffff:127.0.0.1], time=0
    Jun  9 15:48:02 serveris postfix/pickup[29115]: B7F942442C3: uid=1001 from=<admispconfig>
    Jun  9 15:48:02 serveris postfix/cleanup[5088]: B7F942442C3: message-id=<[email protected]>
    Jun  9 15:48:02 serveris postfix/qmgr[21301]: B7F942442C3: from=<[email protected]>, size=628, nrcpt=1 (queue active)
    Jun  9 15:48:03 serveris postfix/smtp[5090]: B7F942442C3: to=<[email protected]>, relay=mxs.mail.ru[194.67.23.20]:25, delay=0.4, delays=0.06/0.02/0.21/0.1, dsn=5.0.0, status=bounced (host mxs.mail.ru[194.67.23.20] said: 550 Unrouteable address (in reply to MAIL FROM command))
    Jun  9 15:48:03 serveris postfix/cleanup[5088]: 2BB162442C5: message-id=<[email protected]>
    Jun  9 15:48:03 serveris postfix/qmgr[21301]: 2BB162442C5: from=<>, size=2486, nrcpt=1 (queue active)
    Jun  9 15:48:03 serveris postfix/bounce[5091]: B7F942442C3: sender non-delivery notification: 2BB162442C5
    Jun  9 15:48:03 serveris postfix/qmgr[21301]: B7F942442C3: removed
    Jun  9 15:48:03 serveris postfix/local[5092]: 2BB162442C5: to=<[email protected]>, relay=local, delay=0.07, delays=0.01/0.02/0/0.04, dsn=2.0.0, status=sent (delivered to command: /usr/bin/procmail -f-)
    
    
    I don't know is this really right entry from mail.log that will be usefull to solve this problem.

    when sending to other email adress ,i get
    Code:
    Jun  9 16:12:31 serveris postfix/smtp[8033]: 54F482442C3: to=<[email protected]>, relay=mag.su[80.93.56.106]:25, delay=5.6, delays=0.04/0.02/5.5/0.09, dsn=5.1.8,
     status=bounced (host mag.su[80.93.56.106] said: 553 5.1.8 <[email protected]>... Domain of sender address [email protected] does not exist (in reply to MAIL FROM command))
    
    "<[email protected]>... Domain of sender address [email protected] does not exist"
    How to solve it?
     
    Last edited: Jun 9, 2007
  2. the_spy

    the_spy New Member

    in your first part of log file, there is this:
    "550 Unrouteable address"

    it seems your server is not able to route to mxs.mail.ru

    what is the result of the command:
    traceroute mxs.mail.ru
    ?
     
  3. payne

    payne New Member

    seems fine..

    Code:
    serveris:~# traceroute mxs.mail.ru
    traceroute to mxs.mail.ru (194.67.23.20), 30 hops max, 40 byte packets
     1  ip-xx-xx-xxx-xxx.webperoni.de (xx.xx.xx.xxx)  0.375 ms  0.326 ms  0.294 ms
     2  webperoni.MUC-8-eth000-104.de.lambdanet.net (217.71.104.245)  0.719 ms  0.686 ms  0.676 ms
     3  FRA-1-pos310.de.lambdanet.net (217.71.96.49)  7.150 ms  7.063 ms  7.141 ms
     4  FRA-2-pos500.de.lambdanet.net (217.71.96.94)  7.147 ms  7.111 ms  7.146 ms
     5  pos7-3.BR2.FFT1.ALTER.net (217.71.104.6)  7.279 ms  7.467 ms  7.158 ms
     6  so-0-2-0.TR2.FFT1.ALTER.NET (146.188.6.113)  7.913 ms  7.394 ms  7.294 ms
     7  so-6-0-0.TR2.STK2.ALTER.NET (146.188.7.33)  31.049 ms  31.250 ms  31.134 ms
     8  so-2-0-0.XR2.STK3.ALTER.NET (146.188.11.233)  31.810 ms  30.956 ms  30.988 ms
     9  POS2-0.GW7.STK3.ALTER.NET (146.188.5.38)  31.493 ms  30.885 ms  31.262 ms
    10  use200156.se.customer.alter.net (62.247.251.154)  50.347 ms  50.373 ms  50.571 ms
    11  cat03.Moscow.gldn.net (195.239.13.102)  50.375 ms  50.509 ms  50.392 ms
    12  mxs.mail.ru (194.67.23.20)  51.607 ms  50.960 ms  51.095 ms
    
    
     
  4. till

    till Super Moderator Staff Member ISPConfig Developer

    Please add:

    serveris.xxx.net

    at the end of the file /etc/postfix/local-host-names and restart postfix.
     
  5. payne

    payne New Member

    Hmm... there is already this line.

    Code:
    ###################################
    #
    # ISPConfig local-host-names Configuration File
    #         Version 1.0
    #
    ###################################
    localhost
    serveris.xxx.net
    localhost.serveris.xxx.net
    localhost.xxx.net
    localhost.localdomain
    www.domain.tld
    domain.tld
    #### MAKE MANUAL ENTRIES BELOW THIS LINE! ####
    
    Also i tried to add serveris.xxx.net at the end of the file(below this text "#### MAKE MANUAL ENTRIES BELOW THIS LINE! ####") but nothing changed.I'm getting same error :
    Code:
    Jun 10 23:56:07 serveris postfix/smtp[6383]: 63EDC2442BE: to=<[email protected]>, relay=mxs.mail.ru[194.67.23.20]:25, delay=0.41, delays=0.06/0.02/0.28/0.05, dsn=5.0.0, status=bounced (host mxs.mail.ru[194.67.23.20] said: 550 Unrouteable address (in reply to MAIL FROM command))
    Jun 10 23:56:07 serveris postfix/cleanup[6381]: D36F22442CC: message-id=<[email protected]>
    Jun 10 23:56:07 serveris postfix/qmgr[4688]: D36F22442CC: from=<>, size=2537, nrcpt=1 (queue active)
    Jun 10 23:56:07 serveris postfix/bounce[6384]: 63EDC2442BE: sender non-delivery notification: D36F22442CC
    Jun 10 23:56:07 serveris postfix/qmgr[4688]: 63EDC2442BE: removed
    
    I noticed that i can get email messages to that email adress,when mail is sended by monit monitoring.
     
  6. till

    till Super Moderator Staff Member ISPConfig Developer

    The address mxs.mail.ru can not be reached due to routing problems. Can you ping the address?

    ping -c 3 mxs.mail.ru
     
  7. payne

    payne New Member

    Strange...

    serveris:~# ping -c 3 mxs.mail.ru
    PING mxs.mail.ru (194.67.23.20) 56(84) bytes of data.
    64 bytes from mxs.mail.ru (194.67.23.20): icmp_seq=1 ttl=116 time=51.4 ms
    64 bytes from mxs.mail.ru (194.67.23.20): icmp_seq=2 ttl=116 time=50.9 ms
    64 bytes from mxs.mail.ru (194.67.23.20): icmp_seq=3 ttl=116 time=51.2 ms

    --- mxs.mail.ru ping statistics ---
    3 packets transmitted, 3 received, 0% packet loss, time 2004ms
    rtt min/avg/max/mdev = 50.933/51.228/51.496/0.230 ms
     
  8. mlz

    mlz New Member

    What happens when you
    Code:
    telnet mxs.mail.ru 25
    
    You should get the smtp login, if not, make sure your mail server isn't blocked, or that something isn't blocking port 25...
     
  9. payne

    payne New Member

    Here is what i get
    Code:
    serveris:~# telnet mxs.mail.ru 25
    Trying 194.67.23.20...
    Connected to mxs.mail.ru.
    Escape character is '^]'.
    220 Mail.Ru ESMTP
    
    when trying to send to 2nd email adress,i'm getting
    Code:
    Jun 11 21:53:35 serveris postfix/smtp[6075]: 8BFF82442CC: to=<[email protected]>, relay=mag.su[80.93.56.106]:25, delay=5.7, delays=0.1/0.04/5.4/0.09, dsn=5.1.8, status=bounced (host mag.su[80.93.56.106] said: 553 5.1.8 <[email protected]>... Domain of sender address [email protected] does not exist (in reply to MAIL FROM command))
    Jun 11 21:53:35 serveris postfix/cleanup[6073]: 504332442CF: message-id=<[email protected]>
    Jun 11 21:53:35 serveris postfix/bounce[6094]: 8BFF82442CC: sender non-delivery notification: 504332442CF
    Jun 11 21:53:35 serveris postfix/qmgr[20851]: 8BFF82442CC: removed
    
    But when i send to 3rd email adress,i can get that email and no errors in mail.log :confused:

    Going to find help in google..
     
    Last edited: Jun 11, 2007
  10. payne

    payne New Member

    Solved :) I haven't added A record for serveris.xxx.net,now when i added it works :)
     

Share This Page