Is there an 'easy' way to get rid of the webX_ prefix?

Discussion in 'General' started by twgray, Jul 25, 2008.

  1. twgray

    twgray New Member

    Users are complaining about the fact that when they send mail, it shows up in the receiver's inbox as being from webX_username. And, in fact, this can be confusing. So, my question is how can I get rid of the prefix that ispconfig places in front of web users' names?
  2. mdakar

    mdakar New Member

    delete web[x]

    managment / systemconfig / settings ther you can delete
  3. falko

    falko Super Moderator ISPConfig Developer

    I strongly advise against removing the prefix.
    All your users have to do is set the correct sender address in their email clients.
  4. twgray

    twgray New Member


    Please explain...I don't understand your solution. When a user from my email server sends an email to anyone else, the receiver's client shows the email to be from [email protected]. My users find this to be confusing for their email recipients. Are you saying there is a way around this other than removing webX_ as described above?
  5. commentator

    commentator Member

    users can login with webX_username
    and in the preference of the mail client they fill in their mailadres
    like [email protected]

    without setting this you see the [email protected]

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